Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$118K - $180K *

Drive your career with a key role in project execution at a major power plant. Provide on-site engineering support, coordinate across teams, and tackle complex challenges through to the project's comp...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Energy & Utilities

$158K - $202K *

Accelerate progress at technical knowledge sharing through exceptional content creation, workshops, and training programs. Partner with cross-functional teams to drive customer engagement and enable s...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $117K *

Drive success by forging strategic relationships and ensuring customer satisfaction. As a trusted advisor, you'll advocate for product adoption and expansion while collaborating cross-functionally to...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$126K - $180K *

Join a team that's driving sales excellence and strategic leadership. Lead a dynamic team through data-driven decision-making to foster strong customer and supplier relationships while achieving branc...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$95K - $115K *

Develop tailored energy storage solutions by analyzing customer needs and market dynamics, ensuring alignment with technical capabilities, while collaborating effectively across teams to drive success...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $170K *

Collaborate with cross-functional teams to optimize product experiences for clinicians, driving AI-native solutions for teletherapy services that enhance support for children with diverse needs while...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$150K - $250K *

Join our dynamic team as a technical expert, bridging customer needs with our product's capabilities. You'll lead onboarding, drive product adoption, and provide expert guidance to ensure customer suc...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Lead complex implementation projects, driving alignment across teams and stakeholders while ensuring outstanding customer satisfaction and financial success. Mentor others while improving tools and pr...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $195K *

Drive innovation in network software by collaborating with cross-functional teams, implementing features for large data centers, and providing quality solutions from design to deployment while mentori...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $105K *

Join a team that delivers expert technical support to SMBs, guiding them through sales cycles and technical challenges in security and access management, ensuring optimal use of solutions to enhance o...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$78K - $93K *

Champion a team of writers in demystifying technology services while enhancing digital privacy and security. Edit engaging content, manage projects, and foster collaboration in a fast-paced, remote en...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$70K - $100K *

Lead the charge in bridging the gap between complex pension laws and technical software execution. Collaborate closely with clients and project teams to ensure accurate pension plan calculations and s...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Join a team that's dedicated to enhancing system reliability and performance. As part of our engineering group, you'll oversee large-scale platform initiatives, manage incident responses, and innovate...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$138K - $161K *

Advance your career as a sales leader driving transformation in supply chains. Collaborate with C-suite executives, build strategic relationships, and spearhead the commercialization of innovative bus...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $90K *

Drive new business growth by developing relationships with enterprise clients, leveraging consultative sales strategies, and delivering tailored solutions to workplace challenges across the Southeaste...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$168K - $220K *

Join a team that's shaping the future of telematics technology by leading an innovative engineering organization. Drive strategic vision to deliver robust systems while fostering collaboration across...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$125K - $150K *

Drive the design and implementation of advanced SAP Analytics solutions, leveraging your expertise in SAP Analytics Cloud and S/4HANA. Collaborate with cross-functional teams to deliver effective repo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $120K *

Optimize cybersecurity operations by focusing on Azure vulnerability and patch management. Collaborate with IT teams to ensure secure configurations across cloud servers and endpoints, driving down ri...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Partner with us to enhance customer outcomes as a strategic advocate, driving renewals and expansion in a dynamic Mid-Market environment. Leverage your expertise to foster relationships and ensure cus...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$104K - $166K *

Manage and coordinate the successful execution of projects within the FAA’s new Air Traffic Control System contract, ensuring alignment between technical teams and stakeholders while overseeing equipm...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $120K *

Elevate seller productivity by designing and implementing enablement programs that drive sales execution. Partner with cross-functional teams to develop training content, tools, and analytics that ens...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Accelerate progress at the intersection of data and AI, leading presale efforts, architectural discovery, and project delivery. Utilize advanced technologies to shape impactful solutions that drive cl...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $252K *

Inspire innovation by developing scalable cloud software solutions that enhance mission-critical operations in a collaborative environment, translating complex requirements into secure tools on Google...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$210K - $322K *

Lead a high-performing team of Solutions Engineers to enhance customer outcomes and drive technical sales execution, fostering collaboration across multiple departments while maintaining the foundatio...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $155K *

Lead the design and optimization of scalable cloud-native data pipelines while engaging directly with clients. Drive data quality initiatives and ensure seamless integration of large datasets using AW...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.