Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $180K *

Contribute to the development and validation of test solutions for hardware products. Ensure quality and reliability in a large-scale production environment while collaborating with cross-functional t...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$140K - $154K *

Engage with small to medium enterprises, driving IoT solutions through strategic sales. Own the full sales cycle from prospecting to close, nurturing relationships and building trust to deliver impact...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$101K - $138K *

Oversee quality standards and improvements for installations at multiple client sites, ensuring adherence to safety and reliability norms while leading cross-functional teams to optimize processes and...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion performance testing excellence by leading automation initiatives, enhancing software quality through advanced testing methodologies and collaboration across teams, ensuring optimal applicatio...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $220K *

Join a team that drives innovation in manufacturing applications, providing expert technical support and solutions using Siemens tools while collaborating with clients to enhance their engineering pro...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Engineer integrations and optimize code performance while maintaining best practices in a remote role focusing on backend development, utilizing Python and network protocols to enhance financial data...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $112K *

Transform IT operations as a key contributor to our observability & reliability team. Utilize advanced monitoring tools and AI practices to enhance system performance, drive incident response, and ens...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $100K *

Drive operational excellence in digital program delivery by collaborating with internal teams and external partners to enhance student access and success through innovative educational technologies...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$175K - $251K *

Empower effective solutions by collaborating with customers to design, present, and implement innovative security technologies, enhancing their journey towards a secure, cloud-enabled environment whil...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$153K - $207K *

Support enterprise customers by delivering superior technical guidance and optimizing their Amazon Leo satellite service. Drive customer satisfaction as the primary technical contact, ensuring high op...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$139K - $170K *

Innovate communications strategy by embedding with GTM leadership to craft compelling messages and support major initiatives. Drive clarity and alignment for commercial objectives while leveraging AI...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Elevate the customer success experience for public sector clients, driving adoption and engagement. You'll bridge connections between government users and our product, ensuring impactful support acros...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Lead strategic growth initiatives by fostering executive relationships with major technology clients, delivering innovative solutions in the data center sector, and overseeing global project teams to...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in technical sales by fostering relationships with key influencers, driving strategic initiatives, and serving as a subject matter expert to shape market demands and propel growth in t...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $120K *

Elevate cloud security by designing and implementing robust measures, enhancing zero-trust access controls, and optimizing SASE frameworks across AWS, GCP, and Azure environments while mentoring junio...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$134K - $173K *

Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Develop and enhance critical PMO documentation to communicate IT operations and support mission objectives. Collaborate with teams to produce clear, effective deliverables, ensuring compliance with be...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Unlock potential by designing and maintaining scalable platform services that empower secure application deployment. Collaborate with diverse teams to enhance engineering practices and drive continuou...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Empower growth by driving sales success through proactive prospecting, effective relationship-building, and a consultative approach. Collaborate with technical experts to convey value and close deals...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $105K *

Engage with cross-functional teams to design and enhance automated customer success programs, focusing on lifecycle management that drives adoption, reduces churn, and elevates client experiences in a...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Unlock potential by leading the development of a Capacity Management Plan that enhances IT infrastructure performance, drives analytics, and supports growth through proactive monitoring and planning...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $150K *

Empower AI capabilities by overseeing infrastructure for production AI solutions. Collaborate closely with cross-functional teams to enable operational readiness, monitor performance, and drive contin...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Transform engineering practices by architecting and scaling robust backend systems, and creating AI-driven product interfaces that enhance brand engagement and streamline social data processing for im...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $210K *

Lead the charge in pioneering AI projects by transforming executive inquiries into actionable insights. Manage a skilled team to rapidly validate concepts, embrace ambiguity, and clearly communicate f...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$109K - $144K *

Inspire and lead a dedicated software development team to deliver high-quality solutions. Utilize your expertise to mentor early-career developers, drive architectural decisions, and ensure collaborat...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.