In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Consulting Sales Engineer, Remote US
$117K - $234K *
Engineer tailored HVAC solutions by collaborating with sales teams to address customer needs, conducting product demos, and delivering compelling technical proposals, ensuring customer satisfaction an...
Reposted 2 days ago
Consulting Sales Engineer, Remote US
$117K - $234K *
Join a team that's revolutionizing climate solutions for a sustainable future. Leverage your technical expertise and customer engagement skills to deliver tailored HVAC solutions and elevate client sa...
Reposted 2 days ago
Consulting Sales Engineer, Remote US
$117K - $234K *
Unlock potential as you collaborate with engineering firms, delivering tailored HVAC solutions. Leverage technical expertise to excel in pre-sales support and foster long-term customer relationships w...
Reposted 2 days ago
Remote Support Engineer -XR/VL
$86K - $138K *
Support our customers by delivering top-notch remote troubleshooting and support for imaging modalities, ensuring efficient issue resolution and excellent customer experience in a dynamic 24/7 environ...
Yesterday
Customer Success Executive, Global Accounts
$106K - $197K *
Drive results by partnering with Global Firm customers to maximize value and retention of legal solutions, optimizing their business outcomes through supportive engagement and data-driven insights...
3 weeks ago
$120K - $150K *
Champion impactful client engagements by driving pre-sales design, managing project delivery, and fostering executive relationships. Leverage strategic vision and leadership skills to enhance account...
2 weeks ago
Account Manager - Data Center Hyperscaler
$123K - $169K *
Unlock growth by managing critical power solutions for key accounts. Collaborate across teams to drive commercial success and customer satisfaction while addressing challenges in the Data Center indus...
3 weeks ago
Sr Engineering Technical Program Manager - Internal Platform Infrastructure
$159K - $206K *
Drive the Internal Platform Infrastructure program, enhancing cross-functional integrations and security initiatives while managing multiple complex workstreams and vendor relationships for operationa...
2 weeks ago
Sr Engineering Technical Program Manager - Internal Platform Infrastructure
$145K - $188K *
Support the platform infrastructure program, enhancing internal tooling and integrations while aligning with cross-functional teams to drive effective technical solutions and strategic initiatives acr...
2 weeks ago
Software Engineer (L2) Segment Team
$116K - $146K *
Build and scale robust APIs to enhance customer experiences through innovative data solutions. Collaborate cross-functionally and drive architectural decisions that ensure system stability and perform...
2 weeks ago
Technical Leader, Performance Engineering - Tetragon
$210K - $305K *
Join us to advance Tetragon's observability and security capabilities. As a Technical Leader, you'll guide architecture and development while solving complex system challenges to enhance performance a...
3 weeks ago
$90K - $130K *
Join a dynamic team to deliver innovative AI solutions, collaborating with experts to integrate cutting-edge technology in enterprise contact centers, enhancing customer experiences through real-time...
4 days ago
Technical Support Engineer - USA, Remote
$70K - $95K *
Lead the charge in delivering exceptional technical support for VoIP systems across retail environments. Collaborate with teams to ensure seamless deployment and troubleshoot issues effectively, enhan...
1 week ago
$141K - $208K *
Join us to enhance secure identity experiences by building scalable backend APIs. Collaborate with product leaders and cross-functional teams to deliver impactful features while owning the technical d...
1 week ago
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Unlock potential by leading a global customer support organization, driving efficiency and standardization across diverse customer segments while enhancing satisfaction and product adoption through in...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Join a team that's redefining global customer support for a multi-product SaaS portfolio. Lead a world-class organization focused on operational excellence, standardization, and cutting-edge AI-driven...
Reposted yesterday
Senior Specialist Sales Engineer - ZT Cloud, Commercial - West/Central
$177K - $221K *
Shape the future of cloud security by serving as a strategic technical lead, guiding customers in implementing Zero Trust Architecture across hybrid and multi-cloud environments, while collaborating c...
1 week ago
Support Engineering Team Lead | Remote | US
$100K - $130K *
Make your mark at a pivotal leadership role, driving operational excellence and team empowerment in a dynamic support engineering environment while enhancing user experience through continuous improve...
1 week ago
$93K - $137K *
Partner with us to optimize industrial water treatment programs, enhancing system performance and customer relationships through expertise in troubleshooting and technical management. Drive continuous...
2 days ago
Senior Specialist, Customer Enablement
$70K - $95K *
Transform customer relationships by leading satisfaction initiatives and aligning needs within cross-functional teams to achieve revenue objectives and drive growth-focused activities...
4 weeks ago
Customer Success Engineer, Audit
$90K - $130K *
Collaborate with audit teams to drive platform adoption and ensure successful audit outcomes. Employ hands-on expertise and guidance to modernize workflows, enabling high-quality, efficient audits and...
2 weeks ago
$150K - $250K *
Design, build, and optimize NFS solutions while tackling deep storage stack challenges. Collaborate with cross-functional teams to enhance performance and scalability in mission-critical data environm...
2 weeks ago
Help Desk Support Services Specialist
$99K - $164K *
Solve complex technical issues as a key player in end-user support, collaborating across teams to enhance system performance and ensure seamless service restoration in a dynamic IT environment...
Reposted 1 week ago
$90K - $120K *
Advance your career by providing technical leadership in GIS tasks, integrating solutions, and supporting project managers. Lead initiatives and manage client relationships while mentoring the next ge...
Reposted 1 week ago
Customer Support Manager - Core
$69K - $115K *
Join a team that's dedicated to optimizing operations and enhancing customer satisfaction globally. Lead a dynamic support team, streamline processes, and drive improvements that foster transparency a...
2 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.