Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$91K - $165K *

Drive opportunities as a Field Applications Engineer, using technical expertise to influence design decisions and support sales initiatives. Engage with customers, manage relationships, and collaborat...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Champion our multi-faceted support role, driving excellence across clinical, product, and IT teams. Enhance patient care, client satisfaction, and corporate efficiency while navigating varied technica...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $200K *

Shape customer success by harnessing deep networking expertise and sales acumen. Collaborate with Account Executives to drive new business, ensure technical alignment, and create scalable solutions wh...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$201K - $268K *

Join a team that's driving innovative solutions in networking and security. Collaborate closely with sales teams to lead technical discovery, design solutions, and influence product directions, ensuri...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Champion exceptional customer support by leading technical operations, resolving complex cases, and collaborating with cross-functional teams to enhance service quality and customer satisfaction in a...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Technical Services

$72K - $115K *

Elevate your career as a Network Engineer II. Support and manage our network infrastructure while troubleshooting issues and ensuring effective communication for a seamless production experience. Join...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by joining a collaborative team that enhances customer experience through advanced automation solutions, improving workflows and driving efficiency for businesses...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$200K - $255K *

Shape the future of cloud security by designing and implementing robust controls. Guide integrations in DevOps, perform comprehensive assessments, and mentor teams to reduce risks in AWS and mobile in...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $220K *

Optimize platform deployments and customer support by effectively managing the Istari platform across diverse environments. Collaborate cross-functionally to ensure seamless infrastructure operations...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Deliver exceptional technical support while managing device lifecycles and improving IT processes. As the first IT presence outside North America, you'll shape global support operations and contribute...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $200K *

Unlock potential by designing and implementing hands-on automation solutions, engaging with customers, and leading projects from concept to completion while integrating mechanical, electrical, and sof...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion technical success in our dynamic GTM team, leading product demonstrations, managing POCs, and ensuring seamless customer onboarding while collaborating closely with sales and engineering to d...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $104K *

Explore a dynamic role supporting clinical laboratory applications, providing technical troubleshooting and exceptional customer service to enhance user experience and satisfaction. Collaborate within...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in delivering technical discovery and insights to drive customer success. As a key player, you'll guide prospects through POCs, ensuring precise alignment between Mixpanel's capabiliti...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Unlock potential by leading technical discovery and engaging prospects to assess business challenges. Bring expertise in data analytics and pre-sales strategy to foster impactful customer relationship...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform complex business challenges into innovative AI-driven automation solutions. As an Automation Engineer, you'll design and optimize robotic workflows while collaborating with top-tier speciali...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Drive sales enablement initiatives by designing and delivering engaging training programs, collaborating with cross-functional teams to enhance seller productivity and effectiveness across multiple bu...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$138K - $168K *

Join us to drive technical strategy for complex sales engagements in satellite connectivity. Partner with sales teams to deliver innovative solutions, mentor talent, and shape product direction while...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Lead the charge in systems engineering, managing a hybrid environment that supports high-throughput networking and large-scale storage solutions. Collaborate with a dynamic team to optimize infrastruc...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Join a team that's dedicated to optimizing advanced battery systems, ensuring peak performance and safety. You'll troubleshoot, manage customer relationships, and lead technical support initiatives ac...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Energy & Utilities

$97K - $165K *

Lead the charge in technical presales as the expert advisor. Own partner relationships, ensuring architectural accuracy and guiding complex AWS solutions. Collaborate cross-functionally to drive strat...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Champion security solutions by engaging with enterprise clients, guiding them through evaluations with technical expertise to demonstrate the benefits of identity security. Collaborate with teams to s...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$94K - $151K *

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$79K - $87K *

Transform customer experiences as a Field Service Engineer, delivering expert installation, troubleshooting, and support for cutting-edge automation equipment in the Investment Casting Industry. Join...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$156K - $215K *

Champion technical resolution of complex customer incidents involving Windows EDR. Leverage systems engineering expertise and communication skills to diagnose failures and drive effective solutions in...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.