Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$117K - $234K *

Engineer tailored HVAC solutions by collaborating with sales teams to address customer needs, conducting product demos, and delivering compelling technical proposals, ensuring customer satisfaction an...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$117K - $234K *

Join a team that's revolutionizing climate solutions for a sustainable future. Leverage your technical expertise and customer engagement skills to deliver tailored HVAC solutions and elevate client sa...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$117K - $234K *

Unlock potential as you collaborate with engineering firms, delivering tailored HVAC solutions. Leverage technical expertise to excel in pre-sales support and foster long-term customer relationships w...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$86K - $138K *

Support our customers by delivering top-notch remote troubleshooting and support for imaging modalities, ensuring efficient issue resolution and excellent customer experience in a dynamic 24/7 environ...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$106K - $197K *

Drive results by partnering with Global Firm customers to maximize value and retention of legal solutions, optimizing their business outcomes through supportive engagement and data-driven insights...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Champion impactful client engagements by driving pre-sales design, managing project delivery, and fostering executive relationships. Leverage strategic vision and leadership skills to enhance account...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$123K - $169K *

Unlock growth by managing critical power solutions for key accounts. Collaborate across teams to drive commercial success and customer satisfaction while addressing challenges in the Data Center indus...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$159K - $206K *

Drive the Internal Platform Infrastructure program, enhancing cross-functional integrations and security initiatives while managing multiple complex workstreams and vendor relationships for operationa...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $188K *

Support the platform infrastructure program, enhancing internal tooling and integrations while aligning with cross-functional teams to drive effective technical solutions and strategic initiatives acr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$116K - $146K *

Build and scale robust APIs to enhance customer experiences through innovative data solutions. Collaborate cross-functionally and drive architectural decisions that ensure system stability and perform...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$210K - $305K *

Join us to advance Tetragon's observability and security capabilities. As a Technical Leader, you'll guide architecture and development while solving complex system challenges to enhance performance a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Join a dynamic team to deliver innovative AI solutions, collaborating with experts to integrate cutting-edge technology in enterprise contact centers, enhancing customer experiences through real-time...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Lead the charge in delivering exceptional technical support for VoIP systems across retail environments. Collaborate with teams to ensure seamless deployment and troubleshoot issues effectively, enhan...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$141K - $208K *

Join us to enhance secure identity experiences by building scalable backend APIs. Collaborate with product leaders and cross-functional teams to deliver impactful features while owning the technical d...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Unlock potential by leading a global customer support organization, driving efficiency and standardization across diverse customer segments while enhancing satisfaction and product adoption through in...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Join a team that's redefining global customer support for a multi-product SaaS portfolio. Lead a world-class organization focused on operational excellence, standardization, and cutting-edge AI-driven...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$177K - $221K *

Shape the future of cloud security by serving as a strategic technical lead, guiding customers in implementing Zero Trust Architecture across hybrid and multi-cloud environments, while collaborating c...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Make your mark at a pivotal leadership role, driving operational excellence and team empowerment in a dynamic support engineering environment while enhancing user experience through continuous improve...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$93K - $137K *

Partner with us to optimize industrial water treatment programs, enhancing system performance and customer relationships through expertise in troubleshooting and technical management. Drive continuous...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $95K *

Transform customer relationships by leading satisfaction initiatives and aligning needs within cross-functional teams to achieve revenue objectives and drive growth-focused activities...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Collaborate with audit teams to drive platform adoption and ensure successful audit outcomes. Employ hands-on expertise and guidance to modernize workflows, enabling high-quality, efficient audits and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$150K - $250K *

Design, build, and optimize NFS solutions while tackling deep storage stack challenges. Collaborate with cross-functional teams to enhance performance and scalability in mission-critical data environm...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$99K - $164K *

Solve complex technical issues as a key player in end-user support, collaborating across teams to enhance system performance and ensure seamless service restoration in a dynamic IT environment...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Advance your career by providing technical leadership in GIS tasks, integrating solutions, and supporting project managers. Lead initiatives and manage client relationships while mentoring the next ge...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

$69K - $115K *

Join a team that's dedicated to optimizing operations and enhancing customer satisfaction globally. Lead a dynamic support team, streamline processes, and drive improvements that foster transparency a...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.