Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $120K *

Accelerate sourcing strategies across key categories, collaborating with stakeholders to optimize supplier performance, minimize risks, and achieve significant cost savings while ensuring compliance a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$180K - $200K *

Architect identity solutions and build IGA connectors, enhancing security and compliance through lifecycle workflows and integrations in diverse environments. Engage in continuous improvement and supp...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $124K *

Join a dynamic team to manage site controls activities in the installation, commissioning, and maintenance of heavy-duty turbines. Leverage your expertise to ensure optimal operation and compliance wh...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $115K *

Deliver high-quality, secure software solutions by collaborating across teams, mentoring others, and defining scalable architecture for enterprise and government clients, ensuring long-term maintainab...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $147K *

Join a dynamic team as you provide vital technical support and consulting, building relationships and managing opportunities to enhance sales and drive customer satisfaction in field applications engi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Join a team that transforms workflows and internal tools through automation and AI. Collaborate closely with operators and engineers to streamline processes, enhance visibility, and improve decision-m...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Shape the future of field engineering by leading technical support, training, and quality assurance efforts. Drive continuous improvement while ensuring top-tier service and communication with clients...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$165K - $195K *

Lead the charge in data engineering excellence on Google Cloud, driving modern architecture and analytics. Mentor agile teams, collaborate with clients, and implement robust data governance & AI solut...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$145K - $150K *

Join our team to engineer and optimize AWS environments for federal IT systems, ensuring high performance and compliance. Collaborate with stakeholders to tackle technical challenges while mentoring j...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $145K *

Develop innovative hardware products that enhance smart transportation solutions. Drive strategic ownership, lifecycle leadership, and cross-functional collaboration to ensure seamless integration bet...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$97K - $128K *

Champion the future of particle acceleration technology by installing, maintaining, and repairing advanced systems at customer sites across the Americas. Collaborate globally to enhance performance an...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$143K - $196K *

Join our dynamic team to drive strategic marketing for innovative healthcare payment solutions. Leverage your expertise to create impactful messaging and collaborate with stakeholders, ensuring succes...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Healthcare

$120K - $195K *

Advance your engineering career by developing high-performance PCIe software solutions that enhance communication reliability and bandwidth between hardware components in leading-edge networking syste...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$188K - $265K *

Elevate your career by leading AI adoption across teams, translating real user needs into impactful platform capabilities, and driving cross-functional strategic initiatives to enhance company-wide wo...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $216K *

Pioneer automated testing excellence by leveraging advanced tools and AI to enhance processes. Collaborate across teams to develop comprehensive solutions, ensuring quality and efficiency across diver...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$170K - $185K *

Transform our AI infrastructure as a Senior DevOps Engineer, enhancing scalability, reliability, and performance. Collaborate with cross-functional teams to drive continuous improvement in automation...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Take ownership of designing and maintaining technical interfaces connecting EHR solutions to lab and medical systems, ensuring data integrity and seamless integration across various healthcare locatio...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join our team to design and maintain interfaces that connect clinical systems, ensuring data integrity and reliability across multiple sites while leading the full lifecycle from build to stabilizatio...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$148K - $170K *

Partner with us to enhance cybersecurity operations as a Senior Technical Account Manager, bridging the gap between our AI-driven product and diverse clients, ensuring outstanding customer experiences...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$157K - $205K *

Join a dynamic team to optimize our design system and UI patterns, enhancing product development across teams. Drive quality, consistency, and collaboration between design, product, and engineering in...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Drive key initiatives and elevate product marketing in a dynamic cybersecurity firm. Play a critical role in shaping messaging, market strategy, and collaboration with teams to boost company growth an...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in ensuring customer success by guiding adoption and maximizing value from innovative AI solutions, driving measurable business outcomes, and fostering long-term relationships through...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Redefine customer engagement by maximizing satisfaction and driving adoption, while managing relationships and fostering upsell opportunities. Achieve high retention and become a key advocate for grow...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$138K - $161K *

Partner with us to drive the growth of Agentic Business Processes, enhancing supply chain transformations for strategic accounts. Engage with C-suite executives to develop and execute solutions, ensur...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Transform your career by driving innovative customer engagement strategies in our fast-paced product management team, shaping the evolution of private cloud solutions that enhance enterprise systems f...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.