Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$155K - $185K *

Drive the architecture and implementation of scalable backend systems, enhancing core services and AI capabilities. Collaborate with cross-functional teams to ensure high performance and reliability f...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Transform data strategies to elevate backend services and data pipelines. Engage with cross-functional teams to design and deploy scalable solutions that drive analytics and operational workflows in a...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$74K - $114K *

Join a team that's dedicated to providing expert automotive support and service excellence. This role involves hands-on diagnostics and repair solutions in a collaborative environment, aiming to enhan...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Reimagine financial workflows as a Process Analyst SME, optimizing end-to-end processes, ensuring compliance, and aligning with ERP systems. Drive transformation initiatives, enhance efficiency, and f...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $120K *

Drive meaningful product execution in a B2B2C SaaS environment, enhancing resident engagement through innovative waste management solutions while collaborating with cross-functional teams and leveragi...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$85K - $100K *

Shape cloud security solutions through effective implementation, troubleshooting, and support for security infrastructures. Collaborate with teams to enhance client environments while safeguarding aga...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $90K *

Join our team to install, support, and optimize cutting-edge Video applications for clients, ensuring seamless functionality and effective training for users across various platforms while prioritizin...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$80K - $88K *

Optimize customer experiences by installing and supporting advanced video solutions at client sites. Collaborate with teams to identify business needs and ensure effective training on video system usa...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $160K *

Help us design and develop scalable software solutions, mentor engineers, and implement best practices while collaborating across teams to fuel innovation and growth in a dynamic environment...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$64K - $109K *

Join a team that's dedicated to delivering installation excellence. You will troubleshoot technical issues, collaborate with engineers, and ensure seamless product deployments at customer sites, while...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Unlock potential by leading DevOps initiatives, ensuring streamlined CI/CD processes, managing cloud infrastructure, and maintaining application performance. Collaborate closely with cross-functional...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Lead the charge in developing and executing strategic communication initiatives for government programs, ensuring effective messaging for both internal and external audiences while driving team perfor...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$130K - $180K *

Lead and enhance a world-class post-sale enablement experience, driving customer adoption and retention. Collaborate with cross-functional teams to develop effective training programs, cultivate a hig...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$223K - $259K *

Champion innovative software solutions by leading cross-functional teams, shaping technical strategies, and driving large-scale initiatives that enhance business performance and customer satisfaction...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $125K *

Transform IDC's content landscape by producing innovative multimedia assets, owning the podcast experience, leading customer stories, and collaborating closely with creative teams to engage diverse au...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$192K - $332K *

Innovate software solutions by managing the design and development of TIBCO Mainframe Integration Products. Train and mentor to enhance team capabilities while collaborating with product management to...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Elevate your career by tackling complex cloud migration and server issues. In this role, you will enhance infrastructure deployments and troubleshoot Windows Server and networking problems, supporting...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $190K *

Lead the recruitment strategy for top-tier Software Engineering talent, guiding the entire hiring process from sourcing to closing, while collaborating with senior leaders to ensure a best-in-class ca...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Staffing

$192K - $344K *

Lead a dynamic team driving technical sales strategy and customer engagement. Collaborate cross-functionally to align with sales priorities, enhance deal quality, and ensure technical validation, fost...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $150K *

Join a team that's redefining theoretical physics through innovative AI tools. Collaborate to develop groundbreaking technology solutions that enhance research, streamline processes, and drive scienti...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$92K - $125K *

Grow strategic relationships and drive sales for TE products with global Appliance OEMs. Leverage engineering insights to implement revenue-maximizing strategies and foster collaboration across teams...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Champion automated access and identity management for a rapidly growing remote team while owning hardware provisioning and cloud networking. Collaborate with engineering to enhance security and effici...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$180K - $195K *

Take ownership of the sales enablement strategy, translating clinical insights and messaging into impactful tools and resources. Collaborate cross-functionally to enhance physician engagement and proc...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $150K *

Accelerate progress at the nexus of AI engineering and client success. This role integrates AI solutions with customer operations, driving measurable outcomes while shaping the future of AI applicatio...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$187K - $220K *

Lead the development of scalable backend services that enhance routing and dispatch systems, optimizing fleet management and delivery logistics while collaborating cross-functionally to deliver except...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.