Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$122K - $165K *

Oversee the development of scalable backend systems and APIs. Collaborate with cross-functional teams to deliver high-quality solutions by transforming vague specs into concrete tasks while advocating...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $90K *

Drive customer success by managing relationships and ensuring maximum value from security solutions. Engage with stakeholders, support onboarding, lead training, and promote growth through sustained c...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$160K - $175K *

Transform application services through hands-on leadership, driving project execution, fostering team growth, and ensuring system scalability and security while managing vendor relationships and opera...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$61K - $102K *

Transform customer training experiences by leveraging your expertise in CensiTrac and sterile processing. Drive effective communication and support to enhance service delivery while collaborating with...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $195K *

Empower the workforce by leading impactful technical training initiatives. You'll drive sales enablement programs for global teams, utilizing innovative technologies to build skills, enhance learning...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$140K - $190K *

Drive the development of cross-platform applications by creating innovative, polished user experiences in React Native, while collaborating with a dynamic team to enhance existing iOS and Android prod...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$140K - $176K *

Champion the development of cloud-native Internal Developer Platforms, leveraging your 12+ years of AWS expertise to build scalable solutions. Collaborate cross-functionally, enhance developer experie...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $155K *

Join our team to enhance cloud security solutions by integrating best practices in DevSecOps, risk assessment, and compliance. Collaborate across functions to ensure safe cloud environments while ment...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $170K *

Develop efficient data center whitespace designs by optimizing layouts, power, and cooling systems. Collaborate with cross-functional teams to ensure robust, scalable, and compliant infrastructure tha...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$195K - $220K *

Engage with stakeholders to build impactful healthcare tools as a Senior Software Engineer. Collaborate across teams, leveraging your expertise in full-stack engineering and AI to drive meaningful out...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$130K - $230K *

Accelerate B2B growth by driving product expertise, collaboration, and revenue achievement, engaging with channel teams and customers to enhance sales opportunities and deliver impactful presentations...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Transform your career by driving strategic enablement solutions that enhance performance and productivity in customer services. Collaborate to design impactful programs and curriculum while staying ah...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $123K *

Lead the charge in architecting data-driven solutions and enhancing data governance for a robust analytics ecosystem while mentoring teams to drive innovation and best practices in scalable data infra...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$83K - $104K *

Champion customer success by managing key accounts and driving retention strategies. Collaborate cross-functionally to enhance client satisfaction, ensure platform adoption, and achieve renewal goals...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Help us drive success in the biopharma sector by overseeing customer portfolio management, building strategic relationships, and ensuring maximum value from our AI-guided protein discovery platform ac...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$170K - $220K *

Join a team that's dedicated to driving success for Public Sector customers. Leverage your technical expertise and business acumen to influence buying decisions and collaborate across departments whil...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $190K *

Drive technical pre-sales success as you provide IoT expertise, resolve customer challenges, and build trust through solution design. Collaborate with account teams to ensure prospects embrace innovat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$108K - $154K *

Lead the optimization of SAP TMS and EWM, manage in-transit visibility projects, and develop internal applications to enhance logistics processes, ensuring reliable operations and advancing digital ca...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$100K - $192K *

Transform software quality by leveraging agile methodologies and modern tech. Collaborate with a dynamic team to enhance processes while mentoring peers and delivering robust solutions in a continuous...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Contribute to the growth of our clients by sourcing and attracting top talent through innovative recruiting strategies. Partner with stakeholders to enhance talent acquisition processes while becoming...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$187K - $257K *

Drive the global strategy and execution of Ethics and Compliance policies, training, and communications, ensuring organizational integrity and alignment across regions while enhancing employee awarene...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$135K - $160K *

Pioneer reliability standards for a GPU-accelerated AI platform. You’ll define SLIs and SLOs, create APIs for data exposure, and collaborate with teams to ensure performance across hybrid and edge env...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Drive reliability and scalability as a technical leader in cloud infrastructure, enhancing the performance of AI and manufacturing data systems through collaboration and innovation to meet operational...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$128K - $193K *

Join a team that's driving innovation in healthcare technology by designing and developing reliable, scalable software solutions for infectious disease diagnostics. Collaborate across disciplines to i...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.