Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$148K - $263K *

Contribute to transformative software solutions by leveraging your advanced skills in OneStream, driving system enhancements, and ensuring project success through meticulous development and collaborat...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $95K *

Drive exceptional customer experiences by providing expert on-site technical support. Collaborate with the Field Service team to resolve hardware and software issues, ensuring client satisfaction and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$204K - $327K *

Engage your expertise to define a world-class technical success function, leading a team focused on driving product outcomes and strategic growth for enterprise-level customers in a dynamic SaaS envir...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Champion the future of software delivery by optimizing tools and workflows, enhancing productivity and collaboration across engineering teams to deliver faster, better, and more reliable software solu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $120K *

Join a dynamic team driving new business growth in cybersecurity. You will engage decision makers, close high-value deals, and collaborate with partners to deliver innovative solutions across various...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $200K *

Lead the charge in transforming quality into an integrated system within an AI-first engineering environment, ensuring rapid delivery and robust validation of production software through high ownershi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$190K - $238K *

Engage in complex sales cycles and collaborate with teams to deliver tailored technical solutions, supporting customers' adoption of a data security platform while deepening your expertise in infrastr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$108K - $115K *

Champion the planning and execution of complex multi-team releases, driving high-quality delivery across diverse applications. Provide strategic guidance, foster collaboration, and lead continuous imp...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$128K - $173K *

Join a dynamic team to build scalable analytics pipelines leveraging cutting-edge Big Data technologies. This role offers the chance to create robust data architectures from scratch and collaborate ac...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$231K - $265K *

Unlock potential by executing security operations, identifying threats, and developing automation to enhance incident response and security posture, while collaborating with cross-functional teams to...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$142K - $178K *

Champion comprehensive validation strategies to enhance system quality, ensuring reliability and performance across complex systems. Leverage technical leadership to mentor teams and improve testing p...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $150K *

Engineer scalable backend solutions and robust data pipelines using TypeScript, Node.js, and MongoDB. Collaborate with cross-functional teams to optimize performance, ensure reliability, and contribut...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $180K *

Optimize connectivity by designing and securing enterprise networks, collaborating across teams to enhance performance and resilience in diverse environments while ensuring compliance and a proactive...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $140K *

Elevate the professional onboarding journey and enhance user experience by directing a complex marketplace product. Collaborate cross-functionally to implement AI-driven workflows and modular solution...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$102K - $154K *

Drive innovative Kubernetes solutions by configuring and securing AKS platforms. Collaborate cross-functionally to enhance infrastructure, deliver operational excellence, and mentor peers while ensuri...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Optimize client engagement strategies by leveraging industry insights to drive sales growth across diverse B2B channels. Partner with internal teams to enhance customer relationships, achieving target...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Deliver exceptional sales results by driving pipeline growth through effective prospecting and client engagement while collaborating with internal teams to exceed targets in the iPaaS and technology s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in driving sales growth through effective collaboration with internal teams to expand client opportunities, achieve sales targets, and enhance relationships with key decision-makers in...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Join a team that's driving sales growth in iPaaS solutions through strategic engagement and relationship-building with stakeholders across multiple sectors. Achieve targets by identifying new clients...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$159K - $202K *

Optimize offensive security strategies by executing independent Red Team engagements, targeting diverse systems from infrastructure to AI/ML. Collaborate with teams to discover vulnerabilities and inf...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Join a team that delivers exceptional customer experiences and drives value realization. You'll build strong relationships with clients, ensuring they effectively utilize our solutions to achieve stra...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$60K - $108K *

Engage with cutting-edge technology as a Field Service Engineer, providing installation and support for complex instrumentation in research and pharmaceutical labs. Ensure equipment functionality and...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $100K *

Unlock the potential of legal operations by improving contract management, vendor governance, and technology integration. Collaborate with Legal and Procurement to optimize efficiency and control lega...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $160K *

Lead the charge in driving customer success by overseeing complex engagements, mentoring Solution Architects, and bridging technical needs between teams. Provide strategic guidance in deploying cloud...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Engage with cross-functional teams to modernize fiscal data processes and enhance financial reporting. Streamline user access while ensuring compliance and operational excellence within project timeli...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.