Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$90K - $130K *

Join a multi-phase data center construction program, leading cost management efforts and ensuring project excellence while collaborating with stakeholders to deliver effective solutions and drive valu...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$135K - $155K *

Elevate strategic cost management on a major multi-phase data center project, acting as the key client liaison while leading a team to achieve cost efficiency and service excellence through comprehens...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $130K *

Explore an exciting opportunity to lead cost management for a large-scale data center construction program. Collaborate with clients and teams to drive excellence in project delivery and ensure financ...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $130K *

Join a team that's delivering comprehensive cost management services for a major multi-phase data center construction program. You'll lead client interactions, manage cost processes, and mentor junior...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $160K *

Lead the charge in architecting and evolving an advanced Voice AI platform, managing a team of engineers to deliver high-quality, real-time telephony experiences in hospitality, while ensuring operati...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $130K *

Lead the charge in delivering Workday solutions, overseeing project lifecycles from inception to handover while fostering client relationships and coordinating diverse teams for optimal performance an...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$184K - $356K *

Optimize large-scale GPU cluster operations in a dynamic environment by leveraging automation and enhancing reliability while collaborating across teams to deliver robust infrastructure solutions...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $180K *

Shape the future of platform stability and performance as a Senior Software Engineer, driving automation and AI solutions to enhance reliability, mentor peers, and collaborate in a dynamic environment...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Innovate as a critical member of a collaborative team, driving the design and development of scalable backend systems and AI-driven solutions that enhance product offerings and streamline integration...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Drive generator reliability by providing expert technical support, leading problem-solving sessions, and optimizing outage performance for improved efficiency throughout the ITR cycle...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $150K *

Transform the upsell strategy for an innovative consumer subscription service, driving expansion revenue initiatives through experimentation and customer engagement strategies tailored for seniors and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $160K *

Drive your career forward by leading strategic software projects, mentoring engineers, and architecting scalable solutions in a collaborative environment focused on continuous learning and customer su...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$92K - $138K *

Engineer innovative telephony solutions, optimizing Five9 Contact Center infrastructure to enhance customer experiences. Collaborate with teams, analyze data, and drive system improvements in a dynami...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$112K - $193K *

Join a team that's revolutionizing software solutions through robust DevOps practices. Collaborate across departments to maintain high performance, lead initiatives in AI, and drive growth using innov...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Champion the storage strategy for k0rdent AI, driving innovation in GPU infrastructure to optimize provisioning and scaling across diverse storage systems while ensuring seamless integration for opera...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$116K - $159K *

Optimize platform security by leading threat modeling and enhancing cloud security posture. Collaborate with cross-functional teams to integrate best practices and automate processes for a secure deve...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $192K *

Engage in critical investigations of anomalous activities, analyze threat intelligence, and drive detection engineering. Collaborate across teams to design scalable prevention and response efforts, wh...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Engineer cutting-edge CI/CD solutions in a regulated environment for complex bioinformatics workflows. Collaborate with diverse teams to drive automation and maintain secure, auditable infrastructure...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Shape strategic partnerships by managing relationships, developing growth initiatives, and collaborating cross-functionally. Drive integration and performance monitoring while staying abreast of indus...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$111K - $155K *

Champion innovative security solutions by automating incident response, enhancing detection platforms, and collaborating with teams to protect critical infrastructures. Drive proactive threat hunting...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $150K *

Take ownership of demand generation for our North America commercial and mid-market segment, leading integrated campaigns and account-based strategies to drive pipeline growth and revenue impact throu...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$213K - $273K *

Lead the technical vision for scalable backend systems, collaborating with cross-functional teams to translate product goals into executable strategies. Mentor engineers, drive architectural design, a...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$186K - $223K *

Drive the evolution of a high-performing, AI-first web platform, leading a talented team in executing technical strategy and operational excellence while enhancing user experiences and cross-functiona...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $130K *

Join us in overseeing customer relationships and sales, directing operations, ensuring quality standards, and achieving safety and satisfaction goals across Resident System Support locations while lea...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Drive environmental planning and compliance initiatives for major data center projects, leading a team of professionals to ensure regulatory adherence and effective client engagement in a dynamic, col...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.