Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$152K - $241K *

Transform our compiler infrastructure by aligning internal codebases with open-source projects while enhancing developer workflows, productivity, and maintainability through innovative tooling and AI...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Champion quality and performance by designing automated testing solutions. Collaborate with engineering teams to create robust test frameworks, ensure software reliability, and drive continuous improv...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Empower strategic partnerships with key channel partners, driving growth through effective relationship management, enablement programs, and joint initiatives, all while promoting DoiT's innovative cl...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Innovate security solutions at scale by collaborating with engineering teams, leading initiatives, and mentoring engineers to enhance product security and application safety throughout the software de...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Transform your career by leading cross-functional teams to deliver innovative software solutions. Drive engineering excellence, mentor talent, and enhance collaboration while ensuring high-quality, sc...

US-AnywhereRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Champion data solutions and lead advanced analytics initiatives for federal clients. Utilize strong database expertise and collaborative skills to enhance project delivery and manage client relationsh...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Champion our marquee partnership with AWS by owning the $15M portfolio. Drive technical adoption, commercial outcomes, and expansion through strategic collaboration, demos, and troubleshooting, becomi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Join a high-performing team to design and enhance critical software systems for autonomous vehicles. You’ll optimize performance and user experience in safety-critical applications across diverse envi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $110K *

Execute efficient telephony operations by managing ACD systems and enhancing call handling. Oversee integrations, ensure reliability, and maintain operational excellence to support the Customer Servic...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Unlock potential by providing hands-on support for ZEISS semiconductor systems in Japan. Collaborate with local teams and experts globally while managing installations and maintenance, ensuring optima...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $155K *

Join a dynamic team in shaping the future of energy through advanced engineering and consulting. Leverage your expertise in interconnection studies to mentor others and support innovative projects, dr...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$220K - $265K *

Elevate the reliability and efficiency of production systems while leading a talented global DevOps/SRE team. Drive security, scalability, and automation initiatives on an AWS-based infrastructure, al...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Join a team that's revolutionizing IT staffing in life sciences. Drive new business, manage key client relationships, and leverage industry insights to connect healthcare organizations with leading IT...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Staffing

$112K - $135K *

Shape the future of reliability engineering by designing robust automated solutions that enhance operational efficiency and mentor junior engineers while streamlining systems across critical retail an...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$106K - $151K *

Grow your career with a dynamic team focused on delivering IoT solutions to small and medium businesses. Engage in end-to-end customer engagements, driving impactful sensor data insights while managin...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Consumer Technology

$168K - $210K *

Lead the transformation of our build and deploy systems while enhancing developer efficiency, safety, and software delivery reliability. Collaborate across teams to drive technical innovation and opti...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in growing enterprise accounts by driving new business, managing complex sales cycles, and delivering high-impact SaaS/AI solutions to tech giants, while collaborating with cross-funct...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $180K *

Champion a high-performing VoIP customer success team by providing leadership, hands-on troubleshooting, and strategic direction in a fast-paced environment to ensure exceptional client experience and...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$112K - $179K *

Unlock potential by leading product enhancements for Medicare DME claims processing. Collaborate with stakeholders to define product vision, manage backlogs, and ensure alignment with goals while faci...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$320K - $380K *

Transform market growth by leading strategic initiatives in cement materials, driving revenue, fostering partnerships, and aligning operational capabilities with commercial strategies to enhance custo...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$152K - $205K *

Pioneer the development of scalable microservices and AI-enabled tooling, enhancing software delivery experiences. Collaborate with teams to design resilient systems and monitor operational excellence...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$173K - $217K *

Help us enhance security by delivering expert solutions that address customer needs. Collaborate across teams to ensure Fivetran's platform meets stringent security standards while engaging with clien...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$210K - $250K *

Engage with health systems to drive AI-powered solution development, translating client needs into impactful products. Collaborate across teams to ensure successful implementations and refine operatio...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $225K *

Drive innovation by leading the development of cloud-based solutions. Collaborate within a multi-disciplinary Agile team to create low latency APIs and applications that support customer healthcare da...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $200K *

Lead cross-functional teams to innovate and enhance an enterprise Data Lakehouse platform, driving operational excellence and aligning technology with business strategies to empower data-driven insigh...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.