Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$116K - $189K *

Drive the development of innovative Linux graphics software, focusing on Wayland, Vulkan, and OpenGL to enhance GPU performance and features while collaborating with cross-functional teams to maintain...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Champion strategic alliance marketing initiatives to drive growth and visibility, collaborating closely with teams to execute and manage impactful partner programs and events. Enhance engagement with...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$87K - $151K *

Join a team that's committed to enhancing site reliability through strong CI/CD practices and cloud technologies. Empower systems performance in a collaborative environment while driving innovation in...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Drive enablement and coaching for the Revenue organization, crafting impactful programs and playbooks for BDRs, AEs, and CSMs. Partner cross-functionally to enhance sales effectiveness, while owning s...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Unlock innovative AI-powered solutions by developing scalable back-end systems. You'll drive real-time infrastructure for Superhuman Mail and collaborate closely with teams to deliver exceptional user...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Transform project execution by overseeing team performance, managing deliverables, and ensuring compliance with contractual obligations. Engage with stakeholders to enhance project success and foster...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$154K - $221K *

Join a team that pioneers innovative technical solutions to critical customer challenges. As a Senior Sales Engineer, you'll oversee technical sales processes, collaborate with stakeholders, and drive...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$154K - $221K *

Elevate customer success by architecting innovative technical solutions, overseeing the sales process, and collaborating with teams to resolve critical pain points for major accounts in the East Centr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$118K - $180K *

Empower the future of nuclear energy by ensuring cyber security compliance and performing technical assessments for digital systems. Collaborate with engineering teams to enhance safety and operationa...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $145K *

Grow your career with a key role ensuring the reliability and performance of cloud infrastructure. Lead incident management, collaborate across teams, and implement fault-tolerant systems for optimal...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $135K *

Empower operational excellence by designing and delivering innovative learning programs that enhance technical skills, leadership, and continuous improvement across a diverse manufacturing network, dr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Invent robust agentic systems for biomedical data acquisition, cleaning, and quality control. Collaborate with ML scientists to enhance data processing for large-scale LLM applications. Build scalable...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$144K - $190K *

Advance cutting-edge defense technology by leading the design of complex embedded systems, collaborating with multidisciplinary teams to deliver high-performance hardware solutions on time and within...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$110K - $130K *

Drive innovative solutions as you lead the delivery of Google Workspace client projects, managing resources and expectations to ensure successful outcomes. Collaborate with cross-functional teams and...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$146K - $151K *

Transform your career by leading the deployment and optimization of cloud solutions, enhancing operational reliability, driving security compliance, and guiding teams in adopting best DevOps practices...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$112K - $135K *

Join our team to drive partner enablement and technical training, enhance product demonstrations, and influence product roadmaps while engaging with customers and industry communities for innovative s...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$120K - $175K *

Transform the future of infrastructure by ensuring reliability and scalability of platforms, leading automation efforts, and enhancing security measures through collaboration and innovative engineerin...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Lead a dedicated team in electrical engineering, enhancing solar and BESS designs while ensuring compliance with regulations. Drive innovation, manage projects, and mentor engineers to deliver quality...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Energy & Utilities

$85K - $134K *

Join a team that's redefining talent acquisition by overseeing full-cycle recruitment activities, mentoring team members, and driving hiring strategies across multiple functions, ensuring alignment wi...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$135K - $145K *

Innovate your career by leading a team of developers in building modern, secure web applications. Drive technical design and delivery while mentoring talent and collaborating across teams, ensuring hi...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Champion database excellence by ensuring security, performance, and availability while leading migration efforts to AWS and optimizing workflows through advanced Oracle management techniques...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Optimize application security for high-volume API interactions, ensuring the safety of complex mobile and web SDKs, server APIs, and desktop apps while engaging with clients to enhance product and sec...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$118K - $160K *

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Innovate our IT Security framework by leading vulnerability management, data loss prevention, and incident response. Enhance access management strategies and support tier 3 technical issues while fost...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$81K - $108K *

Elevate the customer experience by translating technical needs into compelling solutions, leading discovery sessions, supporting sales efforts, and collaborating cross-functionally to drive success in...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.