Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$120K - $150K *

Transform operational and software security for a leading blockchain ecosystem. Collaborate with engineers to enhance secure key management, develop anti-scam tools, and ensure robust protection of se...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Advance your career by leading software development projects that enhance operational efficiency and support financial modeling. Collaborate with teams to design user interfaces and drive innovative t...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$160K - $180K *

Join a high-performance engineering team to tackle complex architectural challenges, drive technical strategies, and shape AI capabilities for scalable platforms serving billions of messages in real-t...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $110K *

Empower technical excellence by building relationships with A&E firms, providing expertise on PNA solutions, and influencing specifications. Leverage sales support and customer insights to drive innov...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Develop and maintain robust infrastructure for a growing platform team, emphasizing reliability and scalability. Enjoy high autonomy while collaborating across functions to enhance developer experienc...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Shape the future of remote operations by managing projects that enhance reliability and performance for critical power and water infrastructure, collaborating with clients and teams to deliver innovat...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $130K *

Join a team delivering critical remote monitoring and operational solutions for power and water sectors. Manage diverse projects, ensuring high-quality outcomes and customer satisfaction while enhanci...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $130K *

Pioneer impactful projects in remote operations for critical water and power infrastructure. Collaborate across teams to enhance system performance, ensuring compliance and fostering improvements whil...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Drive platform integration and enhance capabilities through systems engineering expertise. Collaborate on future planning and analysis tasks, ensuring robust documentation and integration support whil...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$200K - $220K *

Transform the public safety landscape by leading the NG911 solution portfolio. Own strategy, execution, and compliance while driving cross-functional alignment to meet FCC regulations and deliver cohe...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $120K *

Partner with us to innovate in civil engineering design, focusing on diverse site development projects including data centers. This role demands strong technical skills, collaboration, and the ability...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$73K - $117K *

Grow your career with a forward-thinking team dedicated to creating scalable software solutions that enhance employee performance and development, enabling managers to drive growth and innovation with...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $174K *

Optimize and manage high-availability Kubernetes clusters and cloud infrastructure, ensuring reliable service outcomes in a dynamic environment. Collaborate with multiple teams to enhance incident res...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Lead the charge in developing and supporting robust cloud services that enhance product performance and customer experience, engaging in the full development lifecycle and collaborating across teams t...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Engineer innovative automation solutions for CAD and BIM platforms, driving productivity and enhancing efficiency in engineering workflows. Collaborate across teams to integrate AI and develop scalabl...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$81K - $120K *

Shape the future of solar technology by leading maintenance and training efforts. As a key expert, you'll ensure optimal performance of solar and energy systems while guiding junior technicians in a d...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$170K - $220K *

Empower teams by architecting robust AI solutions, driving transformation across functions. As the first staff hire in the AI Lab, you will build tools that integrate AI into workflows, enhancing oper...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Create a robust data security framework as a Senior Data Security Engineer, ensuring compliance and governance for Azure platforms. Spearhead encryption, access controls, and privacy measures across m...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$124K - $171K *

Lead customer success initiatives by fostering executive-level relationships, guiding digital transformation, and driving product adoption. Collaborate cross-functionally to ensure customer satisfacti...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $110K *

Grow your career with a dynamic team dedicated to enhancing client financial outcomes. As a pivotal member, you'll manage client relationships, streamline processes, and ensure seamless delivery of co...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Join a team that's redefining healthcare technology. Partner with engineers to design scalable systems, mentor talent, and integrate innovative AI solutions, impacting lives through seamless care coor...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$152K - $230K *

Architect and deliver high-performance, AI-driven applications, bridging user experience and backend development. Collaborate across teams to integrate innovative technologies and ensure reliable prod...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $150K *

Empower innovation by architecting next-gen cloud solutions and optimizing efficiencies across a high-traffic environment, collaborating with diverse teams to enhance performance and deliver substanti...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$156K - $241K *

Join a team that's transforming customer success in a hyper-growth environment. Lead Enterprise Customer Success Managers, build key relationships, and execute strategies that drive customer satisfact...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$70K - $95K *

Invent and operationalize marketing strategies through automation, campaign execution, and data governance. Collaborate across teams to enhance lead management, optimize workflows, and leverage AI to...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.