Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$100K - $130K *

Lead the charge in enhancing our virtual desktop infrastructure through advanced system management and innovative solutions. Collaborate with teams to ensure optimal performance, security, and operati...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$104K - $130K *

Grow your career in customer success by driving adoption and strategic partnerhships with enterprise clients in the financial services domain, leveraging AI technologies to enhance user satisfaction a...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$82K - $172K *

Grow your career with a pivotal role in designing and maintaining telecommunications infrastructure that supports critical Air Force operations, ensuring reliable communication systems with advanced t...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$162K - $194K *

Transform product strategy for Infrastructure Observability, integrating insights and user feedback. Collaborate with engineering and design teams to drive innovation and enhance customer experience...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $160K *

Join a forward-thinking team to design and develop innovative AI applications, leveraging cutting-edge technologies to enhance client solutions. Collaborate with stakeholders to ensure performance, sc...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Lead revenue growth by positioning service-led solutions for digital infrastructure projects. Collaborate with clients and cross-functional teams to develop tailored proposals and drive efficiency thr...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$87K - $157K *

Unlock potential by integrating advanced technologies into cohesive solutions, supporting large-scale defense initiatives for enhanced operational effectiveness. Collaborate with cross-functional team...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$125K - $172K *

Partner with us to lead clinical strategy in wound care, provide advanced education, and support key customer engagements in a role that fosters collaboration and drives best practices in healthcare d...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Champion the evolution of enterprise data as you manage data ecosystems, drive governance, and shape innovative strategies using AI analytics. Lead a talented team while ensuring data integrity and de...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $105K *

Join a team that drives strategic communications to enhance internal engagement, align messaging with business goals, and support organizational growth through impactful marketing initiatives in a dyn...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$123K - $200K *

Lead the charge in driving value for customers as you manage service delivery for major global accounts, collaborating with leadership and cross-functional teams to ensure satisfaction and success thr...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Help us secure our innovative platform by addressing practical security risks across edge-to-cloud systems. Collaborate with diverse teams to identify vulnerabilities, enforce best practices, and stre...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$105K - $142K *

Make your mark at the forefront of the Green Energy transition by leading IEC61850 architecture definition and implementation, fostering collaboration with product teams, and driving innovative soluti...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$98K - $154K *

Unlock potential by overseeing security operations and enhancing ransomware recovery processes. Lead incident response planning, technical assessments, and compliance reviews to bolster organizational...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $250K *

Collaborate with cross-functional teams to ensure quality installations, oversee contractor management, and enforce safety standards through comprehensive QA/QC processes in data center infrastructure...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$112K - $140K *

Champion customer success by delivering tailored strategies, driving product adoption, and enhancing client relationships to ensure satisfaction and growth...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Transform project management by leading multiple initiatives, ensuring timely delivery and alignment with client goals. Drive collaborative efforts across teams, proactively addressing challenges to a...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$145K - $178K *

Join a team that's revolutionizing payroll technology by applying your Workday expertise to design scalable solutions and drive compliance across global HR processes, while mentoring others and enhanc...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Engage with customers using your sales expertise to drive revenue growth and forge lasting relationships. Develop strategic solutions while collaborating with cross-functional teams to advance scienti...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$140K - $170K *

Transform healthcare technology by designing and developing scalable cloud-native applications, enhancing user experiences while ensuring system reliability and compliance in a dynamic, cross-function...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$169K - $211K *

Drive innovative design solutions for complex networking tools. Collaborate across teams to elevate user experience while tackling ambiguous challenges in a technically rich environment. Your expertis...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$226K - $282K *

Shape complex network design solutions by translating technical systems into clear, actionable designs. Collaborate with engineers and PMs to discover ambiguous problems, driving strategic product dir...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Advance your career by partnering with teams to deliver technical expertise across fiber optic and copper connectivity solutions, providing essential support and strengthening relationships with custo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$144K - $245K *

Lead technical architecture and product delivery for a complex federal program. Drive innovation in SaaS, cloud, and automation while ensuring secure, scalable solutions across engineering and cyberse...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $150K *

Transform operational and software security for a leading blockchain ecosystem. Collaborate with engineers to enhance secure key management, develop anti-scam tools, and ensure robust protection of se...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.