Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$125K - $150K *

Elevate the delivery of scalable AI Data Center services by translating complex customer needs into executable solutions while fostering collaboration across technical and operational teams to ensure...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Champion innovation by architecting and implementing advanced network infrastructures, mentoring engineers, and ensuring top-tier delivery across diverse environments while driving process improvement...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Collaborate with diverse customers to drive adoption and success with GitLab's DevSecOps platform. Transform strategic goals into actionable success plans while guiding customers on technical journeys...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $240K *

Unlock potential by enhancing automated build systems using C# and C++. Collaborate with a passionate team to streamline workflows and support developers, ensuring efficient game build delivery and op...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Drive impactful contact center technology programs through end-to-end delivery, leading cross-functional teams while managing client expectations and program governance to ensure projects meet busines...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Join a team that's committed to delivering top-notch technical support for polymer processing systems. You'll play a key role in resolving customer issues, ensuring safe operations, and contributing t...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $140K *

Lead compliance initiatives and enhance security governance within healthcare. Ensure adherence to ISO 27001, HIPAA, and manage audits, risk assessments, and policies while fostering collaboration acr...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$118K - $180K *

Develop and deliver innovative civil engineering solutions for power projects. Collaborate with multidisciplinary teams to create designs that enhance project feasibility and efficiency, ensuring the...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $125K *

Shape the future of sales engineering by providing vital pre- and post-sales support. Collaborate with the sales team to drive initiatives, manage projects, and tackle technical challenges while engag...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$140K - $160K *

Lead the development of a robust web application by designing, coding, and testing software while mentoring junior engineers. Collaborate on process improvements and ensure compliance with industry re...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in strategic business development within Defense and Intelligence markets, managing capture efforts and building executive relationships to secure multi-million dollar contracts across...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$120K - $145K *

Engage with clients to design and architect transformative data and AI solutions. Leverage expertise to bridge pre-sales strategy and project delivery, ensuring technical soundness and strategic align...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Engage with customers to analyze their data needs and architect innovative solutions, blending technical expertise in APIs, SQL, and AI with exceptional communication skills. Shape and develop essenti...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $130K *

Shape the future of HVAC solutions by leading applications support and sales strategy in a designated region. Drive business growth through expert consulting, relationship building, and product traini...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$114K - $190K *

Join a team that translates complex technical solutions into business value. As a trusted advisor, you'll drive success for clients using your technical expertise and relationship-building skills to i...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$115K - $125K *

Join our dynamic team to architect cutting-edge Land Mobile Radio systems, driving complex projects from concept to delivery while ensuring customer satisfaction and innovative solutions exceed expect...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Join a team that's leading the charge in developing high-throughput, large-scale systems. As a key technical anchor, you'll elevate code quality and mentor emerging engineers while working with cuttin...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Champion client relationships by identifying new business opportunities and leveraging consultative selling to enhance value. Collaborate within a global team to craft effective strategies that drive...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Engage in comprehensive assessments of building performance and energy efficiency. Collaborate with clients to enhance sustainability practices while reducing operational costs through detailed audits...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$154K - $221K *

Transform customer experiences by providing expert technical guidance and innovative solutions throughout the sales cycle, leveraging your deep understanding of network security and driving impactful...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$140K - $215K *

Join a dynamic team as a Senior Site Reliability Engineer, spearheading automation and ensuring the reliability of vital services in our internal developer platform, aimed at enhancing software deploy...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $100K *

Join a dynamic team to implement and configure digital banking software solutions. Collaborate with clients and engineers to troubleshoot and enhance user experiences, driving technical challenges to...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$116K - $189K *

Drive the development of innovative Linux graphics software, focusing on Wayland, Vulkan, and OpenGL to enhance GPU performance and features while collaborating with cross-functional teams to maintain...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Champion strategic alliance marketing initiatives to drive growth and visibility, collaborating closely with teams to execute and manage impactful partner programs and events. Enhance engagement with...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$87K - $151K *

Join a team that's committed to enhancing site reliability through strong CI/CD practices and cloud technologies. Empower systems performance in a collaborative environment while driving innovation in...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.