Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $140K *

Drive excellence in software development by crafting efficient, secure, and scalable solutions while collaborating within agile teams and mentoring peers to enhance client success and deliver high-qua...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$58K - $107K *

Lead implementation efforts for Global Trade software, collaborating with cross-functional teams and clients to deliver innovative solutions. Manage product classification, compliance, and technical t...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $105K *

Engineer innovative single-use bioprocess solutions, collaborate with cross-functional teams to convert customer concepts into manufacturable products, and support product management through ERP syste...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$156K - $227K *

Shape the future of frontend architecture by building resilient platform capabilities that enhance engineering velocity, optimize performance, and ensure quality experiences across our product ecosyst...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Drive technical excellence by providing exceptional field service support, installing and troubleshooting advanced thermal spray systems while ensuring customer satisfaction through effective problem...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $195K *

Shape the future of cybersecurity by leading deployment and operational support for advanced platform solutions. Collaborate with teams and customers to enhance security and streamline technology inte...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $140K *

Join a team that's dedicated to delivering top-tier physical security solutions across mission-critical environments. Oversee project management, commissioning, and technical coordination to ensure se...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$176K - $230K *

Develop scalable infrastructure solutions, enhance system architecture, and streamline deployment processes. Collaborate with cross-functional teams and directly support customers in optimizing their...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $150K *

Elevate your career by leading cross-functional teams in delivering complex software initiatives within budget and timeline. Leverage your deep project management and agile expertise to drive results...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Unlock potential by serving as a trusted technical partner for customers. Lead the onboarding process, advocate for client needs, and drive product adoption, ensuring long-term success while collabora...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$143K - $196K *

Bring your expertise to drive sales training and education for our US Direct Sales team, enhancing their ability to address healthcare documentation and revenue cycle challenges with effective solutio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$280K - $350K *

Unlock your potential by building and owning a strategic customer base in Canada. Drive multi-threaded relationships, foster long-term growth, and develop new business opportunities in a burgeoning ma...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$132K - $165K *

Drive operational excellence as a Senior Manager leading a global team at the nexus of business analysis, Salesforce administration, and compliance, while enhancing business efficiency across critical...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$114K - $137K *

Advance the development of cloud-based systems and data pipelines that enhance autonomy performance and ensure release readiness, driving innovation in autonomous semi-truck software as part of a coll...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $150K *

Lead the development of scalable AWS infrastructure, ensuring security, efficiency, and collaboration across engineering teams while driving cloud technology adoption and operational excellence in a r...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Accelerate progress at managing high-value client relationships in diverse industries, driving sales cycles and enhancing cybersecurity solutions through strategic collaboration and revenue growth ini...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Lead high-impact client engagements and grow complex accounts in cybersecurity. Drive strategic planning, foster executive relationships, and expand sales across various industries while advocating fo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$149K - $172K *

Join us to enhance enterprise security operations by architecting, implementing, and supporting security solutions. Take ownership of assessments, system monitoring, and compliance, ensuring robust pr...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$94K - $123K *

Engage in driving growth by managing a portfolio of mid-market accounts. Collaborate with cross-functional teams to execute strategic sales cycles, enhance customer relationships, and achieve ambitiou...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Innovate recruiting strategies to attract top-tier technical talent, collaborate with engineering leaders, and manage full-cycle recruitment for complex roles in a fast-paced environment. Shape except...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$125K - $152K *

Elevate customer onboarding experiences by driving early adoption for key accounts. Collaborate with cross-functional teams to ensure seamless transitions and high-value engagements that set customers...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$131K - $196K *

Advance your career by driving revenue growth through strategic sales engagements, building long-term client relationships, and collaborating with internal teams to deliver impactful solutions that ex...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Unlock the potential of user experiences by designing intuitive solutions for complex IT migration scenarios. Collaborate with cross-functional teams to create impactful, reliable products that empowe...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $180K *

Empower impactful go-to-market strategies and product positioning, collaborating with cross-functional teams to drive successful product launches in dynamic B2B SaaS environments...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Lead the charge in engineering a cutting-edge tax engine, collaborating with experts to ensure industry-leading precision while scaling capabilities to meet AI-driven demands. Guide a talented team, b...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.