Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$163K - $204K *

Accelerate product security by designing and implementing robust security measures across cloud platforms, infrastructure, and services, collaborating with teams to fortify Tailscale against emerging...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $120K *

Join a team that's transforming communication solutions for critical missions. Collaborate across departments to deliver cutting-edge MIMO radio technologies while engaging directly with customers and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $170K *

Join a team that's at the forefront of the data center industry, providing expert application consulting and support while managing a dedicated team to drive growth and innovation in complex projects...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$125K *

Join a dynamic team to drive sales success by providing expert technical guidance and client solutions in the commercial real estate sector, enhancing workflows with an AI-first approach while collabo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$135K - $160K *

Join a dynamic team of experts to design and optimize Azure cloud solutions, ensuring security, scalability, and efficiency. Collaborate across departments to develop robust infrastructures, implement...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Help us build core platform services and frameworks that drive high-scale applications, enabling seamless financial workflows and real-time data processing for millions. Join a fast-paced environment...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Champion strategic product marketing initiatives by developing go-to-market strategies to enhance market growth, collaborating with cross-functional teams, and driving demand generation for new and ex...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$157K - $249K *

Optimize and innovate Salesforce solutions by leading custom development efforts and driving best practices. Collaborate with teams to enhance sales processes and ensure seamless CRM workflows, enabli...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $180K *

Drive impactful partner growth by aligning technology solutions to business needs. Engage with stakeholders to uncover opportunities, support complex sales, and enhance Microsoft practices, fostering...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$180K - $220K *

Engage customers as a key technical partner for GPU infrastructure, ensuring successful deployment, performance optimization, and resolution of complex issues, while collaborating across teams to enha...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$175K - $251K *

Innovate your career as a Principal Sales Engineer, driving Zero Trust transformations for state and local government and educational entities while collaborating internally to achieve seamless custom...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$96K - $128K *

Join our team to drive strategic sales of advanced scientific instruments, fostering key customer relationships in diverse markets. Leverage your technical expertise and account management skills to d...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Accelerate organizational growth by leading the business analysis team and bridging technical solutions with business objectives. Drive strategic initiatives, mentor analysts, and champion process imp...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$223K - $305K *

Unlock your potential as a Staff Engineer, shaping our Cloud Platform architecture. Lead vital projects that enhance scalability and performance, collaborating across teams to drive AI-friendly infras...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Lead the integration of BMS and controls systems for data centers, ensuring seamless communication between key systems. Own programming, troubleshooting, and collaboration with teams to guarantee oper...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$81K - $112K *

Join a team that's dedicated to advancing industrial technology by leveraging engineering expertise to solve customer challenges and enhance product offerings in HVAC and clean energy sectors...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Shape the future of enterprise security by designing and managing network security systems across cloud and hybrid environments. Collaborate with teams to enhance security protocols and respond to inc...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $180K *

Join a dynamic team to lead cybersecurity initiatives, ensuring robust network security, compliance, and operational excellence. Drive cutting-edge infrastructure improvements while mentoring engineer...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Optimize energy efficiency initiatives by conducting audits, modeling energy consumption, and recommending conservation measures. Drive project execution and ensure successful implementation of energy...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $110K *

Drive growth as an Account Executive, expanding our impact in oncology and special protein diagnostics. Collaborate with clients, execute strategies, and exceed sales targets while ensuring client sat...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Shape the future of product strategy by leading complex client engagements, managing the full product lifecycle, driving cross-functional alignment, and mentoring teams to deliver impactful solutions...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Drive full-cycle B2B SaaS sales, engaging diverse stakeholders from practitioners to C-suite. Leverage AI capabilities to add business value while managing your own pipeline in a fast-paced environmen...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Contribute to delivering AI-driven solutions, integrating data and workflows within customer environments using Palantir Foundry and AIP. Collaborate with stakeholders to ensure rapid and effective de...

US-AnywhereRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $130K *

Transform application security by embedding secure practices in the software development lifecycle, collaborating closely with engineering teams to ensure robust security across all internal applicati...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Take ownership of embedding directly with stakeholders to deliver working AI applications, driving rapid development and iteration based on real user feedback and complex requirements within a cloud-b...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.