Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$74K - $148K *

Take ownership of technical architecture and platform governance for integrations and security. Engineer cloud infrastructure while automating processes with Python and PowerShell. Mentor associates a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a team that's redefining data center architecture by leading complex, high-performance projects. Oversee design execution from concept to commissioning, collaborating globally to deliver scalable...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead architectural design for colocation and hyperscale cloud data centers, driving project success from concept to completion. Collaborate with multidisciplinary teams to deliver innovative and compl...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Optimize the design and delivery of high-performance, secure data center facilities while leading projects from concept through completion. Collaborate globally to meet client needs in hyperscale and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in designing cutting-edge colocation and hyperscale cloud data centers. Drive complex projects from concept to commissioning, shaping high-performance solutions for global clients in a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Help us lead the architectural design for cutting-edge hyperscale data center projects. You'll collaborate with diverse teams while shaping scalable, secure environments that cater to top-tier cloud a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $145K *

Take ownership of designing innovative, secure, and scalable data center solutions. Lead complex projects from concept to commissioning, collaborating with teams globally to meet high-performance dema...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$95K - $115K *

Shape the future of cloud operations by managing and optimizing cloud instances for diverse clients. Oversee performance, security, and availability while implementing best practices in a remote envir...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$133K - $223K *

Lead the design and operationalization of ML/AI solutions, ensuring production readiness and supportability. Collaborate with IT teams to solve business challenges and drive innovation through scalabl...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$92K - $125K *

Shape the future of technology support by delivering exceptional on-site service and solutions. Collaborate with technical teams to diagnose and resolve complex hardware/software issues, driving custo...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Shape the future of customer success by leading a dynamic team of CSMs. Drive adoption, value realization, and long-term relationships while optimizing team performance and scaling best practices acro...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Accelerate your career as a Principal Data Engineer, leading the design and development of innovative data pipelines while mentoring a skilled team to achieve scalable data infrastructure aligned with...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Advance your career by managing enterprise VDI environments with cutting-edge technology and tools. You'll oversee desktop provisioning, AWS infrastructure, and optimize user experience across global...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$154K - $221K *

Champion customer success by architecting tailored technical solutions. Drive sales cycles as a trusted advisor, ensuring alignment with client goals. Collaborate with teams to deliver impactful produ...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$116K - $145K *

Elevate security measures for AI/ML systems by executing high-impact strategies, enhancing organizational capabilities, governing safe AI adoption, and mentoring teams in risk mitigation across all de...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$115K - $194K *

Join our team to develop an advanced SDK framework for GitLab Duo, focusing on TypeScript to craft innovative client solutions in a collaborative and remote environment. Lead architecture decisions an...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $115K *

Drive impactful electrical systems design while collaborating with a diverse team. Evolve from basic assignments to complex projects, ensuring quality and efficiency through robust communication and i...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$122K - $170K *

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Shape the future of cybersecurity by driving Go development for our global Endpoint Agent. Collaborate in a fast-paced, remote environment, while delivering scalable, robust software solutions that ad...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$112K - $188K *

Lead the charge in shaping employee listening initiatives across the organization. This role ensures coordinated execution of surveys and listening programs, fostering a positive employee experience w...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$119K - $198K *

Inspire high-quality software development by designing, implementing, and guiding solutions for diverse stakeholders while leading junior team members in an agile environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Pioneer strategic sales initiatives that transform enterprise security for top companies, driving modern solutions and exceeding revenue targets in a dynamic remote environment...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$119K - $154K *

Elevate marketing analytics by designing AI-driven solutions that enhance data infrastructure, streamline workflows, and empower teams to make informed decisions, all while collaborating with diverse...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$118K - $178K *

Drive the transformation of data infrastructure, creating AI solutions and data products that empower marketing and sales teams to make data-driven decisions for impactful revenue performance...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $245K *

Collaborate with us to design and implement secure, scalable solutions that enhance public services. You'll act as a vital technical advisor, driving successful adoption and integration of advanced te...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.