Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$70K - $95K *

Engage alongside sales teams to deliver technical expertise, lead product demos, and validate solutions that meet customer needs within cybersecurity. Drive success through compelling communications a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Champion customer success by managing the implementation lifecycle, ensuring seamless onboarding, strong adoption, renewals, and expansions in healthcare technology. Be the primary contact to enhance...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Elevate your career by leading strategic engineering initiatives. Drive the development of scalable solutions while mentoring a diverse team. Collaborate cross-functionally to enhance user experiences...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$68K - $135K *

Drive the support and enhancement of virtual desktop and application environments. Collaborate on solutions, manage projects, and ensure operational excellence while providing 24x7 on-call support in...

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$68K - $135K *

Pioneer innovative virtual desktop solutions by providing expert support, troubleshooting, and project management. Collaborate with teams to enhance application delivery and ensure optimal performance...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$114K - $190K *

Lead the charge in crafting global go-to-market strategies for asset management solutions, driving measurable business impact through innovative marketing initiatives and cross-functional collaboratio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $221K *

Partner with us to drive sales by providing technical expertise in Access Governance, Identity Security, and AI solutions. Collaborate with teams to deliver compelling presentations and mentor peers...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$250K - $315K *

Shape the future of secure distributed storage platforms by defining and driving the security architecture for AI-driven, multi-tenant infrastructures, influencing cross-functional teams while establi...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$418K - $500K+*

Unlock potential by leading strategic account growth and driving revenue across high-value clients. This role combines executive engagement with global sales leadership to optimize market share and en...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$120K - $130K *

Optimize reliability and performance of cloud infrastructure through automation, incident response, and collaboration. Drive innovation in distributed systems and infrastructure management to enhance...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Join a team that engages directly with customers to validate use cases and sharpen product positioning, aiding sales through strategic insights while building impactful marketing assets and driving re...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Manage and optimize vendor relationships and supply chains to enhance healthcare outcomes. Collaborate cross-functionally to analyze demand, oversee inventory, and implement improvements, driving effi...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$84K - $150K *

Collaborate with sales and technical teams to identify opportunities, translate customer needs into design requirements, and launch new products effectively, ensuring alignment with market trends and...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $160K *

Champion innovative solutions as you lead our engineering team, managing complex projects that enhance our user experience. Collaborate cross-functionally and drive continuous improvement to deliver b...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $115K *

Develop and implement scalable automation frameworks for robust testing of AI-driven cloud-native applications. Collaborate with engineering teams to enhance quality assurance across multi-cloud envir...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $150K *

Join a team that's dedicated to driving business success in key accounts through strategic sales initiatives, relationship building, and product expansion across the Mid-West territory while achieving...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $260K *

Empower the delivery of cutting-edge health tech by designing scalable cloud applications. Collaborate with diverse teams to develop data-driven solutions that enhance health outcomes for millions, wh...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $95K *

Champion efficiency by leading Field Service Engineers to maximize productivity and profitability. Oversee customer satisfaction and manage territory performance, ensuring adherence to company policie...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Partner with us to integrate cutting-edge voice, video, and collaboration solutions across diverse IT/OT environments, enhancing operational efficiency and ensuring high-quality communication systems...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $130K *

Shape the future of solutions engineering by collaborating with customers and teams to provide tailored technical expertise, drive product adoption, and enhance client relationships, ensuring mutual g...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Lead the design and delivery of scalable enterprise SaaS solutions, managing integrations and technical roadmaps while mentoring teams and fostering client relationships to enhance project outcomes an...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Join a team that's dedicated to enhancing IT support by delivering strategic solutions, optimizing workflows, and ensuring secure technology experiences for employees, while also mentoring junior staf...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $124K *

Join a dynamic team to manage site controls activities in the installation, commissioning, and maintenance of heavy-duty turbines. Leverage your expertise to ensure optimal operation and compliance wh...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$75K - $124K *

Lead controls activities on-site during heavy-duty turbine installation and commissioning. Oversee troubleshooting and maintenance efforts, ensuring compliance with safety and contractual obligations...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$160K - $190K *

Drive innovation as you build scalable ingestion services and data pipelines. Partner with cross-functional teams to enhance platform resilience and deliver impactful solutions that fuel restaurant gr...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.