Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$120K - $150K *

Champion transformative product experiences by leading cross-functional teams to innovate and streamline compliance solutions, driving customer adoption and impactful change in the audit and complianc...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Elevate CRM transformation with expertise in Salesforce, consulting, and solution architecture. Collaborate with manufacturing clients to design, implement, and optimize tailored Salesforce solutions...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Champion software quality assurance across public sector IT projects by developing strategies, executing tests, and enhancing processes to ensure compliance and continuous improvement in a collaborati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Help us manage and optimize global network infrastructures, ensuring seamless connectivity and innovative solutions across multiple sites while providing technical guidance and support for advanced ne...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $217K *

Transform AMER Sales enablement by developing targeted programs to enhance seller productivity, improve deal execution, and ensure consistent application of sales methodologies. Leverage insights and...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $160K *

Drive strategic initiatives for global client partnerships, leading complex programs to achieve significant business outcomes. Collaborate cross-functionally to optimize resource deployment and ensure...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $170K *

Partner with us to drive impactful product outcomes by orchestrating complex initiatives across diverse teams and domains, aligning strategy with execution, and fostering a culture of empowered delive...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $100K *

Shape the future of customer support by managing relationships and service delivery in the Silent Sentinel Fixed Video Service business, ensuring satisfaction, quality, and compliance while driving co...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Transform innovative reactor development by leading regulatory strategy and compliance efforts. Drive engagement with DOE and NRC to ensure seamless authorization, delivering on cutting-edge safety pr...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $160K *

Contribute to designing and operating global cloud networks, enhancing security, resilience, and efficiency through automation and strong collaboration with engineering teams...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Drive client success and revenue growth by managing relationships, ensuring product adoption, and delivering strategic support for account retention and expansion. Influence client outcomes and shape...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$200K - $275K *

Engineer innovative agentic frameworks that empower intelligent agents, automate investigations, enhance decision-making, and ensure safe, reliable AI interactions in complex environments through coll...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $95K *

Lead the charge in fostering strong partnerships and enhancing service execution for channel partners. Collaborate cross-functionally to support customer needs and drive incremental growth in parts an...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$75K - $95K *

Champion customer success by bridging relationships between partners and stakeholders, ensuring effective service execution and support for growth initiatives in a dynamic and remote environment...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Join a dynamic team to enhance and modernize enterprise applications using C#, .NET, and SQL. Collaborate with cross-functional teams while ensuring system stability and efficiency through troubleshoo...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Optimize IT infrastructure by maintaining systems, enhancing workflows, and driving AI-powered projects. Collaborate with cross-functional teams to tackle technical challenges, ensuring seamless opera...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $115K *

Unlock potential by driving client success through strategic roadmap development and KPI management. Collaborate cross-functionally to ensure effective adoption of solutions, acting as a trusted advis...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$160K - $175K *

Take ownership of the design and interaction quality across diverse products. Collaborate with cross-functional teams to create high-fidelity prototypes, while leveraging AI tools to enhance output an...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$215K - $230K *

Shape the future of secure software development by leading vulnerability management, ensuring vulnerabilities are swiftly addressed and security controls are effectively implemented. Collaborate with...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in expanding the wireless testing and certification market. Drive new business opportunities and strengthen customer relationships with innovative service solutions across various sect...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$83K - $92K *

Optimize testing processes by developing automated solutions that enhance efficiency, streamline project deadlines, and improve communication across teams in a fast-paced, federal environment for the...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $110K *

Accelerate progress at sales excellence by partnering with global teams to deliver impactful training and enablement programs. Enhance productivity and engagement for sales success through strategic c...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Drive customer success as a trusted advisor to healthcare accounts, cultivating strategic relationships and ensuring optimal utilization of solutions to enhance value, satisfaction, and growth across...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Accelerate growth by driving sales of iPaaS solutions, collaborating with internal teams to expand client relationships, and generating new opportunities in a designated territory, setting and exceedi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Contribute to aggressive revenue growth by proactively expanding client relationships, identifying upsell and cross-sell opportunities, and managing the full sales cycle in a high-energy, competitive...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.