Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$164K - $226K *

Lead the charge in enhancing detection capabilities within our Rapid Response Team. Drive innovative solutions for emerging threats, fostering team growth while providing hands-on technical leadership...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $105K *

Elevate your career by leading field installation teams in network migrations. Collaborate on-site to ensure quality and safety, driving successful project outcomes by mentoring staff and coordinating...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$84K - $105K *

Lead and manage cable installation teams for complex network migrations. Collaborate with project management and oversee operations ensuring quality, safety, and timely delivery across diverse custome...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Innovate sales strategies to drive growth in service sectors across AMER. Engage executives, develop key relationships, and leverage your expertise to turn prospects into revenue while maximizing exis...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $140K *

Lead transformative solutions by architecting and demonstrating observability systems that drive enterprise success. Collaborate with teams to optimize Dash0’s capabilities and enhance customer experi...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$142K - $180K *

Champion the development of a comprehensive customer academy, enhancing learning experiences for effective use of NodeZero. Collaborate with cross-functional teams to design certifications and trainin...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$70K - $106K *

Champion revenue expansion and market growth in protein expression solutions, leveraging technical expertise and strong sales acumen. Collaborate with cross-functional teams to deliver tailored custom...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$130K - $150K *

Lead the development and delivery of data products, ensuring alignment with business goals and fostering collaboration between technical teams and stakeholders to drive data-driven decision-making and...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$184K - $230K *

Lead and inspire a Solutions Architecture team to drive revenue growth, enhance customer relationships, and ensure technical excellence while collaborating closely with sales leadership in a fast-pace...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$193K - $242K *

Join a team that's shaping the future by leading a team of Solutions Architects to drive customer success and revenue growth while fostering a culture of collaboration and technical excellence in the...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$184K - $230K *

Drive customer success and team performance as you lead a Solutions Architecture team, fostering a culture of collaboration while shaping sales strategies and maintaining strong client relationships i...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$184K - $230K *

Join a team that inspires excellence by leading a dynamic Solutions Architecture group. Drive revenue growth through strategic sales partnerships, mentoring top talent, and delivering exceptional cust...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$184K - $230K *

Join a team that's redefining solutions architecture by leading a North East US team of talented professionals. Drive customer success and revenue growth while promoting a culture of collaboration and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$193K - $242K *

Lead and develop a team of Solutions Architects to drive revenue growth and foster customer success while collaborating closely with sales leadership for strategic input and talent acquisition in a fa...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$184K - $230K *

Accelerate team performance by leading a dynamic Solutions Architecture group, driving customer success and revenue growth while fostering a culture of collaboration and technical excellence across th...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$193K - $242K *

Lead and mentor a talented Solutions Architecture team to drive customer success and revenue growth. Collaborate with sales leadership to achieve targets, ensuring a culture of excellence and strong t...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$93K - $163K *

Optimize cybersecurity solutions for SLED customers, driving technical discovery, onboarding, and expansion while mentoring a team and collaborating with sales and product management to deliver compre...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $220K *

Elevate your career as a Senior Software Engineer, where you'll design scalable solutions that empower thousands of customers. Work with a collaborative team to address IT challenges while enhancing h...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $105K *

Join a dynamic engineering team, driving the future of cloud automation and operational reliability. Collaborate across departments to enhance CI/CD processes, ensuring resilience and efficiency in a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the delivery of technical services and solutions in turbomachinery, ensuring quality and safety standards while fostering customer relationships. Operate independently or with project teams to en...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$154K - $221K *

Transform customer engagements by architecting effective technical solutions, guiding sales cycles with expert insights and fostering collaboration across teams to ensure alignment with client objecti...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Drive cutting-edge AI-native software delivery by architecting the DevX platform. Guide engineering teams in integrating developer capabilities, ensuring security, and optimizing workflows through inn...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$74K - $93K *

Accelerate progress at client sites by providing exceptional technical support, diagnosing issues, and enhancing customer experiences through effective collaboration and problem-solving as a key membe...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$69K - $115K *

Elevate your career by managing vendor relationships and complex billing disputes. Oversee financial operations, ensuring data integrity and compliance through cross-functional collaboration while dri...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$69K - $115K *

Elevate your career by managing vendor relationships, resolving billing disputes, and ensuring financial operations are seamless. Collaborate cross-functionally to maintain data integrity and support...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.