Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $120K *

Optimize and enhance our website's visibility by leading technical SEO initiatives. Collaborate with cross-functional teams to implement best practices, conduct audits, and drive traffic growth while...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Drive customer satisfaction and technical excellence as a senior NEC support engineer, managing complex voice solutions, mentoring teams, and enhancing mission-critical systems across diverse environm...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$116K - $145K *

Transform our application security landscape by independently managing vulnerabilities, integrating security into development pipelines, and enabling teams to deliver secure code with efficiency and c...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$92K - $149K *

Shape the future by establishing and maintaining vital business and program requirements, facilitating agile processes, and ensuring traceability across systems for enhanced project success and qualit...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive customer success as a strategic technical advisor, optimizing solutions and enhancing operational performance for key clients. Leverage deep expertise to manage complex environments and lead ini...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$93K - $120K *

Support cybersecurity operations by ensuring the security of critical SaaS products through monitoring, incident response, and vulnerability management while collaborating across teams for operational...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$141K - $224K *

Develop and lead technical engagement with aviation customers, ensuring exceptional service delivery and fostering growth through strategic initiatives and cross-functional collaboration across produc...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$138K - $198K *

Optimize the customer experience by delivering tailored technical solutions, guiding evaluations, and transforming challenges into measurable outcomes, while thriving in a dynamic, customer-focused en...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Transform global technology alliances by owning strategy, driving go-to-market execution, and fostering executive relationships. Collaborate cross-functionally to create impactful partnerships that en...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $250K *

Join a team that's at the forefront of mission critical operations, overseeing complex mechanical systems commissioning. Use your expertise to ensure excellence in system performance and support live...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $140K *

Drive innovation in real-time systems as a Back-End Engineer. Collaborate closely with cross-functional teams to build scalable AI-powered platform services, empowering productivity and enhancing user...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Unlock potential by leading automation initiatives for enterprise GenAI and Data Science platforms. Drive operational excellence and enhance developer productivity through scalable automation solution...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$106K - $260K *

Lead the charge in transforming digital engineering by guiding teams to enhance member experiences through innovative technology and effective project management. Utilize your expertise to drive cloud...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Champion automation and scalability by designing cloud infrastructure, managing CI/CD pipelines, and optimizing site reliability. Collaborate with engineering teams to enhance performance, security, a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$50K - $130K *

Collaborate with cross-functional teams to troubleshoot and resolve escalated product issues, while enhancing processes and maintaining vendor relations to improve overall support effectiveness...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Join a team that's shaping the future of video technology through innovation and excellence. Collaborate with diverse experts to enhance client solutions and grow revenue in the rapidly evolving media...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Media

$150K - $180K *

Take ownership of high-performance replication development for large-scale data systems, enhancing disaster recovery solutions through innovative design and expertise in distributed software engineeri...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Advance the design and development of enterprise-grade replication systems for large-scale data platforms. Lead efforts in building high-performance asynchronous replication capabilities to ensure sec...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $180K *

Shape the future of federal IT initiatives through expert technical delivery and enablement. Collaborate with cross-functional teams to optimize Agile processes and deliver high-performance Elastic St...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Elevate your engineering career by delivering innovative solutions for transformer services. Join a dynamic team that empowers you to tackle technical challenges, mentor peers, and engage with clients...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $110K *

Contribute to the efficiency and reliability of critical facility systems, ensuring optimal performance through hands-on maintenance and collaboration with operations and project teams in a dynamic AI...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Technical Services

$100K - $115K *

Unlock potential by collaborating globally to analyze cloud financial data, optimize costs, and provide critical insights that drive strategic decisions within a fast-paced infrastructure and operatio...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$145K - $155K *

Accelerate growth by leading a dynamic Customer Success team. Drive client engagement with strategic initiatives that enhance retention, satisfaction, and overall product value in a fast-paced B2B Saa...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Drive successful site activation by managing operations, ensuring compliance, and fostering collaboration across teams. Your leadership will be vital in navigating complex clinical studies within our...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a dynamic Customer Success team to drive value for Fortune 500 clients, manage strategic relationships, and enhance software adoption to achieve successful business outcomes in a collaborative, h...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.