Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$186K - $232K *

Lead technical sales engagements for Public Healthcare customers by delivering tailored data management solutions. Collaborate with account teams to drive growth, foster customer relationships, and en...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$76K - $114K *

Champion the day-to-day operations of data centers, ensuring uptime and performance while collaborating with global teams for site management and growth. Bring your expertise to support mission-critic...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $127K *

Advocate for cloud innovation, optimizing client onboarding and IT deployment. Collaborate cross-functionally to ensure effective solution implementation across Microsoft Azure, AWS, and Linux environ...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $260K *

Lead the charge in developing scalable backend components for our blockchain network. Collaborate within a dynamic team to design, code, and enhance production-grade software, ensuring reliability and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $170K *

Contribute to building and scaling secure cloud services that enhance voice-based authentication, utilizing AI/ML signals. Collaborate across teams to design, implement, and optimize high-performance...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $165K *

Champion innovative solutions by providing expert technical support in RF/Microwave applications. Collaborate with teams and customers to enhance product design, ensuring satisfaction through quality...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Accelerate progress at a leading firm by designing and analyzing Civil systems. Your expertise will ensure compliance, safety, and operational performance in mission-critical environments, working col...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $155K *

Engineer scalable infrastructure for backbone POPs and ILA sites. Collaborate on OSP and ISP design, ensuring efficient implementation and vendor engagement while maintaining high design standards for...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Join a team that leads global technical support operations, driving high-quality customer experiences. Balance strategic oversight with hands-on management, utilizing data and technology to enhance ef...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$180K - $240K *

Transform the endpoint product domain by shaping strategy, driving initiatives from discovery to launch, and engaging directly with customers to ensure impactful solutions that meet business objective...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$133K - $199K *

Unlock potential by leading cloud engineering initiatives, driving best practices across diverse platforms. Collaborate with teams to enhance operational efficiency, automate processes, and foster inn...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Technical Services

$180K - $200K *

Elevate your career by influencing design wins with cutting-edge technology. Collaborate with leading hyperscaler customers to drive innovation and shape the future of data center connectivity in a ro...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$143K - $205K *

Shape the future of healthcare by driving customer success with innovative technical solutions across the US Eastern and Central territories. Enhance engagement, facilitate compliance, and foster long...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Optimize and enhance our website's visibility by leading technical SEO initiatives. Collaborate with cross-functional teams to implement best practices, conduct audits, and drive traffic growth while...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Drive customer satisfaction and technical excellence as a senior NEC support engineer, managing complex voice solutions, mentoring teams, and enhancing mission-critical systems across diverse environm...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$116K - $145K *

Transform our application security landscape by independently managing vulnerabilities, integrating security into development pipelines, and enabling teams to deliver secure code with efficiency and c...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$92K - $149K *

Shape the future by establishing and maintaining vital business and program requirements, facilitating agile processes, and ensuring traceability across systems for enhanced project success and qualit...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive customer success as a strategic technical advisor, optimizing solutions and enhancing operational performance for key clients. Leverage deep expertise to manage complex environments and lead ini...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$93K - $120K *

Support cybersecurity operations by ensuring the security of critical SaaS products through monitoring, incident response, and vulnerability management while collaborating across teams for operational...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$141K - $224K *

Develop and lead technical engagement with aviation customers, ensuring exceptional service delivery and fostering growth through strategic initiatives and cross-functional collaboration across produc...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$138K - $198K *

Optimize the customer experience by delivering tailored technical solutions, guiding evaluations, and transforming challenges into measurable outcomes, while thriving in a dynamic, customer-focused en...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Transform global technology alliances by owning strategy, driving go-to-market execution, and fostering executive relationships. Collaborate cross-functionally to create impactful partnerships that en...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $250K *

Join a team that's at the forefront of mission critical operations, overseeing complex mechanical systems commissioning. Use your expertise to ensure excellence in system performance and support live...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $140K *

Drive innovation in real-time systems as a Back-End Engineer. Collaborate closely with cross-functional teams to build scalable AI-powered platform services, empowering productivity and enhancing user...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Unlock potential by leading automation initiatives for enterprise GenAI and Data Science platforms. Drive operational excellence and enhance developer productivity through scalable automation solution...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.