In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$170K - $200K *
Invent powerful integrations as you lead SAP projects, connecting Parloa's AI platform with enterprise SAP systems. Design, build, and optimize solutions that enhance customer experiences through seam...
2 weeks ago
Field Service Engineer 1 - Patient Care Solutions, NY
$72K - $108K *
Support healthcare providers by performing preventive maintenance and repairs on medical equipment, ensuring optimal performance and patient care while maintaining strong customer relationships and ad...
1 week ago
Principal Consultant - Wireless/Network
$145K - $180K *
Contribute to successful, multi-discipline project deliveries by leading design, improving processes, and mentoring engineers. Build trusted relationships with clients while ensuring high-quality outc...
2 weeks ago
Account Director Senior - NeoCloud Enterprise
$126K - $185K *
Join a team that's at the forefront of AI sales, driving innovative solutions and building lasting relationships with leading tech companies to achieve exceptional revenue growth and customer satisfac...
Yesterday
$70K - $95K *
Lead the charge in maximizing client success by blending technical support with proactive engagement. Drive seamless adoption and foster relationships to ensure clients derive the utmost value from se...
1 month ago
Director, Service Desk - US-Based
$120K - $160K *
Champion a transformative client service experience by architecting a next-gen service desk within a Managed Services Provider, prioritizing client-centricity and operational excellence to enhance sat...
3 weeks ago
Product Marketing Manager, Back Office
$142K - $227K *
Transform our product marketing strategy by leading go-to-market initiatives for back office offerings. Collaborate cross-functionally to optimize product launches and enhance customer engagement acro...
Reposted yesterday
Pre-Sales Engineer (Land Mobile Radio - Northeast)
$120K - $130K *
Unlock potential by leading the technical solution design for sales support projects, bridging communication technologies and customer needs while collaborating with cross-functional teams to create i...
3 weeks ago
L2 Software Engineer, Fulfillment
$170K - $220K *
Join a team that's revolutionizing patient workflows in healthcare. As a Software Engineer, you will architect robust systems to automate and optimize processes, enhancing the patient journey and oper...
4 weeks ago
$118K - $180K *
Unlock potential by providing development support and technical evaluations for electric power generation projects. Collaborate on designs, risk assessments, and contract development while leading imp...
Yesterday
Product Manager / Consultant (Technical) - Amazon Connect Platform
$100K - $170K *
Shape the future of customer engagement by leading initiatives on the Amazon Connect platform. Drive strategic product lifecycles and collaborate across teams to enhance operational performance and el...
6 days ago
Sr. Customer Success Executive
$110K - $130K *
Transform customer experiences by guiding healthcare organizations in maximizing product value, fostering relationships, and driving adoption & growth through strategic insights and data-driven soluti...
3 weeks ago
Software Engineer (Fully Remote)
$90K - $130K *
Deliver innovative software solutions at the intersection of IoT and cloud technologies, enhancing energy systems. Collaborate with cross-functional teams to optimize products, engineer reliability, a...
3 weeks ago
Project Manager - Patient Monitoring
$90K - $120K *
Shape and oversee large-scale healthcare implementation projects, ensuring timely delivery, customer satisfaction, and effective communication across teams. Lead resource coordination, issue resolutio...
1 week ago
$90K - $120K *
Support seamless communication between IT and clients, driving project success and technology delivery while monitoring client initiatives and resolving issues to ensure satisfaction and performance o...
2 weeks ago
$120K - $160K *
Drive complex network solutions by troubleshooting, leading project delivery, and ensuring security within client environments. Leverage deep expertise in enterprise networking and firewall management...
2 weeks ago
$134K - $230K *
Tackle complex infrastructure challenges by leading engineering for I&O. Drive innovation in cloud services and operational platforms to enhance resilience and performance, collaborating with stakehol...
2 weeks ago
$132K - $165K *
Join a team that's transforming the way data powers innovation. As a key member, you'll optimize and manage SQL Server and document databases, ensuring performance, security, and collaboration with so...
4 days ago
Senior Researcher, VoC & Insights
$120K - $140K *
Unlock potential by leading customer insights programs that drive business results. Collaborate with cross-functional teams to integrate voice of the customer into strategic decisions, ensuring a cust...
Yesterday
Senior Product Manager I, Compliance (Remote Canada)
$100K - $130K *
Lead product strategy, drive collaborative design efforts, and ensure timely launches while enhancing usability and compliance. Partner with teams to innovate solutions and maximize user value in a hi...
Reposted 1 week ago
Technical Account Manager (Canada - Remote)
$92K - $121K *
Elevate customer relationships by acting as a trusted advisor, optimizing technical solutions, and driving adoption of product features to enhance client success and satisfaction throughout their soft...
3 weeks ago
$75K - $95K *
Manage and enhance IT support operations by leading a Service Desk team, ensuring optimal user experience and service delivery aligned with standards. Drive initiatives for continuous improvement, com...
1 week ago
$103K - $123K *
Engage with potential customers to drive sales and facilitate their journey. You will focus on uncovering client needs, providing tailored solutions, and managing a dynamic sales funnel to achieve and...
1 week ago
Senior Workday Platform Engineer
$128K - $161K *
Elevate platform performance by owning Workday's technical architecture, integrating applications, and managing security compliance. Collaborate with stakeholders to deliver innovative solutions withi...
3 weeks ago
$120K - $150K *
Lead the charge in driving technical sales engagement, building demo frameworks, and securing enterprise customers. Play a pivotal role in shaping sales engineering practices while influencing product...
5 days ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.