Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$79K - $127K *

Empower the next generation of cloud technology through engineering support and automation. Collaborate with cross-functional teams to design and implement robust cloud solutions that enhance organiza...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform telecommunications solutions by designing complex engineering packages, collaborating with teams, and ensuring compliance while managing multiple projects to deliver client standards in the...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$77K - $108K *

Join a team that's dedicated to designing and implementing advanced Physical Security Systems, optimizing technical architectures, and providing exceptional client support to enhance safety and operat...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Drive growth by acquiring new accounts and managing prospecting activities. Join a dynamic sales team focusing on mid-size markets, employing solution-based sales to enhance customer value and meet re...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in driving innovation within healthcare automation. You'll manage the roadmap, collaborate cross-functionally, and optimize agent performance to scale solutions that streamline operati...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Drive strategic technical support for channel partners by leveraging your expertise in complex enterprise solutions across LATAM, fostering relationships, and enhancing sales interactions for optimal...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $140K *

Engage and streamline pre-sales engineering efforts by building impactful demos and integrations, translating technical needs into visible value for prospects, while fostering relationships within a f...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$179K - $251K *

Lead the charge in shaping the Sales Engineering team for the US Public Sector, driving technical excellence and strategic growth while supporting key government accounts in cybersecurity and threat i...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$117K - $146K *

Lead the deployment and troubleshooting of complex network solutions across various environments, collaborating with cross-functional teams to implement cutting-edge technologies while acting as a tec...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$119K - $235K *

Analyze deployment processes and enhance system reliability across government multi-site environments. Collaborate with diverse teams while troubleshooting, improving tooling, and mentoring to streaml...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$177K - $257K *

Advance internal AI platforms, enabling efficient engineering workflows for scalable AI agents. Collaborate with teams to build and enhance tools that increase productivity and reduce toil across the...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$138K - $198K *

Tackle technical challenges and deliver innovative solutions to customers by engaging in product evaluations and configurations. Collaborate with cross-functional teams to shape the future of cloud se...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$68K - $95K *

Optimize enterprise IT infrastructure through system administration, monitoring, and enhancements, ensuring reliable and secure technology operations to support organizational goals. Collaborate with...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Empower new business development by leveraging expertise in Public Safety solutions, collaborating across multiple teams, and driving impactful engagement with prospects and partners to enhance market...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$70K - $103K *

Contribute to optimizing papermaking processes while building strong relationships with clients. Serve as a key engineer in training, supporting account management strategies to enhance efficiency and...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$81K - $103K *

Unlock potential by planning and executing complex network engineering solutions. Collaborate with government clients to enhance network performance and security across diverse environments while ment...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$169K - $214K *

Accelerate progress at the forefront of technology by driving innovative full-stack solutions, ensuring their reliability and performance, and collaborating across teams from inception to successful d...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Information Technology

$140K - $160K *

Shape the future of data products by leading cross-functional teams, defining roadmaps, and driving analytics solutions that support business objectives and enable AI/ML functionalities to create impa...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Support state-of-the-art microscopy equipment and provide exceptional service to clients across research and industrial sectors, ensuring functionality through installation, maintenance, and troublesh...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $150K *

Champion the development of innovative healthcare AI features. Drive end-to-end project ownership, from design to launch in a dynamic, fast-paced environment with a focus on user impact and regulatory...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$119K - $210K *

Explore your potential by leading product marketing for the public sector. Collaborate across teams, own strategic initiatives, and drive impactful messaging, ensuring our solutions meet the unique ne...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$160K - $210K *

Discover a vital role in developing and managing benchmarking systems for AI evaluations, collaborating with researchers to translate methodologies into reproducible solutions that yield accurate and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Engage in cutting-edge R&D to drive quality engineering efforts, enhance product evaluation through risk modeling, and foster collaborative testing environments that guide informed decision-making acr...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $140K *

Engineer and enhance network security solutions while implementing Zero Trust principles. Oversee SD-WAN architecture across global sites, ensuring robust and secure network performance in a dynamic e...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$214K - $309K *

Engineer secure, scalable infrastructure to enhance productivity and security. Collaborate with cross-functional teams on Zero Trust principles. Optimize developer tools, drive efficiency, and reduce...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.