Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$170K - $200K *

Invent powerful integrations as you lead SAP projects, connecting Parloa's AI platform with enterprise SAP systems. Design, build, and optimize solutions that enhance customer experiences through seam...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $108K *

Support healthcare providers by performing preventive maintenance and repairs on medical equipment, ensuring optimal performance and patient care while maintaining strong customer relationships and ad...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$145K - $180K *

Contribute to successful, multi-discipline project deliveries by leading design, improving processes, and mentoring engineers. Build trusted relationships with clients while ensuring high-quality outc...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$126K - $185K *

Join a team that's at the forefront of AI sales, driving innovative solutions and building lasting relationships with leading tech companies to achieve exceptional revenue growth and customer satisfac...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Lead the charge in maximizing client success by blending technical support with proactive engagement. Drive seamless adoption and foster relationships to ensure clients derive the utmost value from se...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Legal & Accounting

$120K - $160K *

Champion a transformative client service experience by architecting a next-gen service desk within a Managed Services Provider, prioritizing client-centricity and operational excellence to enhance sat...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$142K - $227K *

Transform our product marketing strategy by leading go-to-market initiatives for back office offerings. Collaborate cross-functionally to optimize product launches and enhance customer engagement acro...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $130K *

Unlock potential by leading the technical solution design for sales support projects, bridging communication technologies and customer needs while collaborating with cross-functional teams to create i...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$170K - $220K *

Join a team that's revolutionizing patient workflows in healthcare. As a Software Engineer, you will architect robust systems to automate and optimize processes, enhancing the patient journey and oper...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$118K - $180K *

Unlock potential by providing development support and technical evaluations for electric power generation projects. Collaborate on designs, risk assessments, and contract development while leading imp...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $170K *

Shape the future of customer engagement by leading initiatives on the Amazon Connect platform. Drive strategic product lifecycles and collaborate across teams to enhance operational performance and el...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Transform customer experiences by guiding healthcare organizations in maximizing product value, fostering relationships, and driving adoption & growth through strategic insights and data-driven soluti...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Deliver innovative software solutions at the intersection of IoT and cloud technologies, enhancing energy systems. Collaborate with cross-functional teams to optimize products, engineer reliability, a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Shape and oversee large-scale healthcare implementation projects, ensuring timely delivery, customer satisfaction, and effective communication across teams. Lead resource coordination, issue resolutio...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Support seamless communication between IT and clients, driving project success and technology delivery while monitoring client initiatives and resolving issues to ensure satisfaction and performance o...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $160K *

Drive complex network solutions by troubleshooting, leading project delivery, and ensuring security within client environments. Leverage deep expertise in enterprise networking and firewall management...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$134K - $230K *

Tackle complex infrastructure challenges by leading engineering for I&O. Drive innovation in cloud services and operational platforms to enhance resilience and performance, collaborating with stakehol...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$132K - $165K *

Join a team that's transforming the way data powers innovation. As a key member, you'll optimize and manage SQL Server and document databases, ensuring performance, security, and collaboration with so...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Unlock potential by leading customer insights programs that drive business results. Collaborate with cross-functional teams to integrate voice of the customer into strategic decisions, ensuring a cust...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Lead product strategy, drive collaborative design efforts, and ensure timely launches while enhancing usability and compliance. Partner with teams to innovate solutions and maximize user value in a hi...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$92K - $121K *

Elevate customer relationships by acting as a trusted advisor, optimizing technical solutions, and driving adoption of product features to enhance client success and satisfaction throughout their soft...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Manage and enhance IT support operations by leading a Service Desk team, ensuring optimal user experience and service delivery aligned with standards. Drive initiatives for continuous improvement, com...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$103K - $123K *

Engage with potential customers to drive sales and facilitate their journey. You will focus on uncovering client needs, providing tailored solutions, and managing a dynamic sales funnel to achieve and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$128K - $161K *

Elevate platform performance by owning Workday's technical architecture, integrating applications, and managing security compliance. Collaborate with stakeholders to deliver innovative solutions withi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Lead the charge in driving technical sales engagement, building demo frameworks, and securing enterprise customers. Play a pivotal role in shaping sales engineering practices while influencing product...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.