Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$188K - $276K *

Accelerate strategic product development by leading cross-functional teams to drive innovative KYC solutions. Engage with stakeholders to refine user experiences and meet compliance standards while op...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Join a dynamic team as you drive the commissioning of systems, ensuring they meet performance standards and project specifications. Collaborate across disciplines, execute checks, and lead the success...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$83K - $110K *

Shape the future of field service delivery by leading a team in providing exceptional technical support, enhancing customer relationships, and driving operational excellence. Collaborate with cross-fu...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$218K - $302K *

Empower engineers to transform prototypes into reliable products by collaborating on secure, production-grade solutions. Leverage coding agents and AI capabilities to ensure code quality and operation...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$163K - $226K *

Join our fast-paced team to shape cutting-edge prototypes into reliable, production-grade products. Collaborate closely with engineers and reference customers, ensuring high standards in operational q...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Lead and optimize a dynamic Sales Engineering team while managing top technical deals. Engage in hands-on coaching and streamline processes for successful pre-sales engagements and improved team perfo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$145K - $180K *

Drive impactful multi-discipline projects as a trusted expert, enhancing team performance and quality standards through technical leadership and mentorship. Your strategic insights will elevate client...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$84K - $124K *

Analyze and enhance Microsoft 365 productivity tools while providing user support, developing solutions with Power Platform, and collaborating with diverse teams to ensure secure and efficient operati...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's driving revenue growth in the booming data center market. You'll build client relationships, translate complex requirements into competitive solutions, and be a key player in a fast...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Elevate your career by designing and building AI-driven operational solutions, ensuring system reliability and performance in a dynamic engineering environment. Collaborate across teams, manage produc...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$177K - $257K *

Pioneer the transformation of our C++ testing ecosystem, enhancing software quality and developer practices. Lead initiatives for reusable testing frameworks and CI/CD integration, driving consistency...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $240K *

Champion cutting-edge software development in endpoint management, shaping high-impact solutions for diverse platforms. Collaborate to enhance patching processes and mentor engineering talent while ta...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Support the development of innovative industrial solutions by leading client engagements, automating workflows using advanced AI technologies, and bridging technical and strategic initiatives to maxim...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$97K - $131K *

Join a team that drives transformation of physical operations through innovative IoT solutions, partnering with top enterprises to enhance safety, efficiency, and sustainability while navigating a dyn...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Lead high-impact ServiceNow and Cloud operations, ensuring service quality and client satisfaction while collaborating with various teams to optimize processes and manage incidents in a dynamic enviro...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$195K - $220K *

Lead the charge in developing agentic AI systems for a high-scale automotive SaaS platform. Own technical architecture, drive AI-driven automation, and mentor teams to deliver innovative solutions tha...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$123K - $154K *

Drive on-site coordination and management for data center construction phases, ensuring seamless communication across multiple stakeholders while progressing facilities to Ready for Service (RFS) effi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$130K - $160K *

Elevate your career by leading a dynamic team focused on proactive vulnerability research and software engineering. Drive innovation through AI automation and shape the future of offensive security wh...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $124K *

Shape the future of power generation by delivering expert technical support and maintenance for turbine generator systems. Leverage your skills in troubleshooting and project execution to drive safety...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Join us to lead strategic partnerships with mid-market and enterprise accounts, driving retention and growth across a $5M to $6M portfolio. Be the key contact for People and L&D leaders, turning strat...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$71K - $119K *

Drive customer success by managing relationships with large law firms to enhance adoption, retention, and utilization of LexisNexis solutions through strategic guidance and integration of legal techno...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$68K - $113K *

Advance your career in our dynamic engineering program, gaining expertise through hands-on training, mentorship, and real-world experience in power generation. Engage in critical installations and con...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$150K - $225K *

Optimize cloud infrastructure and CI/CD processes, ensuring reliability and scalability. Collaborate closely with a small team to enhance DevOps practices by leveraging strong backend and infrastructu...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Elevate your career by partnering with sales teams to align customer needs with innovative Fortinet solutions. Play a key role in pre-sales engagements, providing technical leadership and ensuring cus...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$96K - $154K *

Develop and maintain quality software for internal stakeholders, focusing on Python and AWS. Collaborate in an Agile environment, define architecture, and mentor junior developers while enhancing lega...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.