Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$120K - $150K *

Take ownership of end-to-end feature development, delivering high-quality, scalable applications using React, TypeScript, Django, and Python while collaborating with cross-functional teams to enhance...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Join a team that's driving impactful programs by leading project workflows, ensuring compliance with PMO standards, and optimizing team productivity in a dynamic government consulting environment. You...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$160K - $240K *

Unlock potential by enhancing automated build systems using C# and C++. Collaborate with a passionate team to streamline workflows and support developers, ensuring efficient game build delivery and op...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Shape the future of manufacturing by leveraging your expertise in CNC machining and technical sales to build strong customer relationships and deliver tailored solutions for air frame clients in the S...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Join our expert Systems Engineering team to design and present innovative solutions, enhancing customer experience through technical support and mentoring, while driving deal velocity and ensuring sea...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Transform customer success by leading technical onboarding and adoption of the ITSM platform. Drive enterprise solutions, troubleshoot challenges, and ensure seamless integration, while being accounta...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $125K *

Unlock the potential of data as you design scalable solutions for clients. You'll develop and implement data models, ETL pipelines, and analytics tools while advising across industries to enhance data...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$148K - $193K *

Collaborate with enterprise clients to drive engineering transformation, oversee customer success from implementation to renewal, and ensure effective utilization of our platform for impactful outcome...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $125K *

Shape the future of sales engineering by providing vital pre- and post-sales support. Collaborate with the sales team to drive initiatives, manage projects, and tackle technical challenges while engag...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$103K - $181K *

Lead the charge in analyzing military C2 processes while enhancing software interfaces. Collaborate with engineers and deliver effective training to users. Engage across multiple projects, thriving in...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$120K - $150K *

Engage with teams to architect and deliver innovative AWS solutions, driving cloud strategies and client success. Contribute your expertise to multi-account configurations and complex disaster recover...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $180K *

Unlock potential by leading the development of high-throughput systems, mentoring engineers, and architecting large-scale solutions. Drive engineering excellence through innovative AI workflows and ma...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Partner with us to drive innovative client solutions, cultivate key relationships, and leverage consultative selling. You'll influence decisions at client organizations, spearheading business growth a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$106K - $221K *

Elevate security across the software delivery lifecycle, partnering with teams to design, automate, and enhance secure cloud infrastructure and CI/CD pipelines in a dynamic environment, fostering a ma...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Elevate your career by tackling technical challenges that enhance business systems, drive operational efficiency, and streamline communication between stakeholders and technical teams. Lead initiative...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $130K *

Join a team that's dedicated to enhancing security designs for critical environments. Utilize your engineering expertise to develop comprehensive security design documentation while collaborating with...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$190K - $249K *

Accelerate progress at enterprise accounts by leveraging deep product expertise to solve complex business challenges, ensuring customer satisfaction, and boosting sales through strong executive engage...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $90K *

Transform complex hardware failures into reliable solutions by analyzing GPU, CPU, and server environments. Collaborate with cross-functional teams to enhance RMA processes, vendor interactions, and l...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$104K - $130K *

Transform critical ICT designs for data centers and smart projects. Collaborate with teams, manage complex tasks independently, and utilize innovative technologies to optimize workflows and enhance pr...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Empower healthcare organizations by providing strategic infusion solutions. Collaborate with experts to drive impactful projects that enhance operations and client relationships, while developing esse...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Engage as a Sales Engineer, driving success by leveraging technical expertise to meet customer needs, enhance sales efforts, and ensure seamless solution deployments in the cybersecurity landscape. Jo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $110K *

Elevate healthcare imaging solutions by leading technical implementations and integrations. Collaborate across teams to enhance workflows, support advanced integrations, and mentor engineers, driving...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Join a team that's architecting and customizing an enterprise AI search platform, engaging with clients to implement and enhance solutions, and collaborating with cross-functional teams to ensure impa...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$136K - $187K *

Accelerate growth by leveraging your SaaS sales expertise to drive revenue, cultivate customer relationships, and execute strategic pipeline initiatives within a dynamic team environment focused on in...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$82K - $228K *

Unlock the potential of enterprise compute solutions by designing, implementing, and standardizing Kubernetes and hypervisor platforms for secure, multi-tenant private cloud environments that support...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.