Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$118K - $157K *

Lead the charge in delivering security solutions by leveraging technical expertise and collaborating with sales teams to meet customer needs and drive adoption across strategic accounts...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $250K *

Lead the transition of innovative DSP IC products from development to high-volume manufacturing, ensuring quality and reliability. Collaborate across engineering and operations to drive success in pro...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K - $250K *

Join a dynamic team as you lead the transition of cutting-edge DSP ICs from development to production, ensuring high quality and performance in all phases of New Product Introduction and reliability t...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$127K - $203K *

Engage customers and drive strategic growth by managing key accounts, fostering strong relationships, and executing comprehensive account strategies to ensure satisfaction and exceed revenue targets...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$139K - $201K *

Accelerate product innovation by leading the development of data pipelines, defining the vision and strategy for customer-centric solutions that enhance data processing across platforms, ensuring alig...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Unlock your potential by leading network engineering initiatives, implementing innovative solutions, and enhancing global infrastructure. Collaborate with teams to explore new technologies and ensure...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Engineer transformative Lustre architecture, driving the development of high-performance features. Collaborate with teams to enhance scalability and evaluate cutting-edge technologies for innovative s...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$168K - $322K *

Drive innovation in technology by defining chip pad ring and layout design. Engage in cross-functional collaboration to craft solutions that enhance electrical packages, requiring both technical acume...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead critical DNS/DHCP operations, ensuring reliable network performance and security. Collaborate with teams to troubleshoot complex systems and implement solutions that enhance service delivery and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$204K - $254K *

Grow your career with a dynamic startup, engaging clients and driving product innovation through technical expertise, impactful presentations, and strategic collaboration with sales to ensure customer...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Drive the integration of oncology information systems, enhancing healthcare workflows. This role involves technical setup, system interfacing, and collaboration with healthcare teams to ensure efficie...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$106K - $145K *

Drive innovation in healthcare through cutting-edge 3D software development, collaborating with diverse teams to enhance patient outcomes and refine new technologies in an agile environment...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Unlock potential by leading multiple Workday engagements and fostering strong client relationships. Drive project delivery while ensuring customer satisfaction and contributing to the growth of the Wo...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Empower success by serving as a business-technical advisor, guiding customers through complex software solutions while ensuring seamless integration and operational alignment with the Theatro platform...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$149K - $198K *

Unlock growth and success as you partner with sales teams to deliver tailored tech solutions, guide customers through technical journeys, and foster lasting relationships to drive product adoption and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $200K *

Transform enterprise operations by deploying scalable AI-driven agent solutions, focusing on Microsoft Copilot Studio and Azure integrations. Spearhead agent governance, lifecycle management, and secu...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Transform how software engineering integrates AI by managing infrastructure, CI/CD, and monitoring systems. Guide AI tool adoption and empower teams through documentation and shared practices across t...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by shaping the future of our engineering practices through AI integration and maintaining high-performance infrastructure. You'll influence software development across teams while enh...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $123K *

Empower quality excellence across product lifecycle in this hands-on role, overseeing project management and quality assurance. Collaborate with multidisciplinary teams to enhance product performance...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$139K - $170K *

Shape the future of communications by strategizing and executing impactful narratives for Product Delivery, supporting senior leaders, and enhancing internal clarity across teams to drive success duri...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Technical Services

$240K - $260K *

Lead the charge in transforming the VA ServiceNow platform, establishing architecture standards, and guiding technical decisions to enhance service delivery across multiple deployments at an enterpris...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$135K - $160K *

Lead the charge in designing and building a robust Cluster management platform. Collaborate with distributed teams to enhance observability and optimize performance, utilizing Go and modern telemetry...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$105K - $155K *

Lead the development and governance of clear, customer-focused technical documentation for Managed & Professional Services, partnering across teams to enhance the product lifecycle with concise and us...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Technical Services

$100K - $120K *

Transform client challenges into innovative solutions by leveraging tech expertise and collaborative skills to drive progress and enhance team dynamics, ensuring ongoing success and high performance i...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Champion the development of scalable integrations and customer-facing APIs, leading projects with a focus on iPaaS platforms. You will mentor and guide engineers while ensuring code quality, impacting...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.