Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$124K - $170K *

Join a team that's shaping the future of cybersecurity in healthcare by leading assurance activities, managing risks, and championing compliance throughout the product life cycle while collaborating w...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$175K - $190K *

Champion seamless integration of systems as a Senior Enterprise Engineer, driving innovative solutions through Python and collaboration with cross-functional teams. Own projects from design to deliver...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$71K - $132K *

Engineer innovative solutions at the intersection of technology and customer needs. Leverage your expertise in precision motion control to drive sales and nurture customer relationships while deliveri...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $150K *

Elevate customer success by designing and implementing CI/CD pipelines using JFrog products, Docker, and Kubernetes. Collaborate across teams to enhance DevOps practices and influence product directio...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$175K - $210K *

Champion the growth of a global post-sale technical engagement team, ensuring customer success and measurable value through strong relationships and innovative strategies, while defining processes tha...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Contribute to seamless change enablement and robust release management by overseeing risk governance, cross-functional coordination, and continuous process improvement, ensuring stable delivery of tec...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$150K - $170K *

Elevate your craft as you drive security initiatives, collaborating with developers to embed protective measures from the outset. You’ll ensure our platform’s security evolves alongside our technology...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$176K - $230K *

Champion customer success by leading a global team, fostering relationships, and driving adoption strategies for enterprise clients in their crucial initial onboarding phase...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $145K *

Lead the charge in advancing enterprise automation capabilities, driving quality engineering innovation, and influencing strategic decisions across a rapidly growing organization, enhancing software r...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $145K *

Transform quality engineering by leading automation strategies, defining architecture, and implementing innovative testing frameworks. Drive enterprise-wide standards and practices to enhance software...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$144K - $184K *

Join a team that drives innovation and efficiency across multiple projects, collaborating with cross-functional teams to enhance workflows. Your leadership will empower others and contribute to compan...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$144K - $184K *

Shape strategy for major regional accounts, driving client relationships and business growth. Leverage expertise in consultative sales to meet quotas and enhance customer satisfaction in competitive m...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$77K - $144K *

Transform customer engagement by delivering expert on-site support for advanced network testing solutions. Collaborate closely with key clients to optimize network performance, enhance service deliver...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Pioneer the development of robust data platforms in a collaborative environment, enhancing reliability and accessibility while addressing technical needs of software and data engineering teams...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$175K - $334K *

Transform enterprise architecture by leading system designs that enhance security, scalability, and resiliency. Collaborate with multidiscipline teams to ensure compliance with industry standards and...

US-AnywhereRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Innovate as you guide Fortune 500 clients in leveraging AI solutions. Collaborate with sales teams, deliver dynamic presentations, and serve as trusted technical advisor to modernize legacy systems an...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Transform the Solutions Engineering team by leading, mentoring, and driving technical excellence. Partner with Sales to develop strategies, ensure customer success, and enhance engagement through inno...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$106K - $145K *

Elevate healthcare solutions by engaging in all phases of software development with a dynamic team. Collaborate closely with cross-functional members to innovate and enhance application systems that m...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Oversee go-to-market execution for diverse product suite, driving initiatives and sales enablement. Transition to 0-1 product ownership, guiding products from definition through launch, with a clear p...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the design, implementation, and maintenance of secure, high-performance networks, ensuring alignment with client needs and enhancing service delivery while mentoring junior team members and colla...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $190K *

Lead impactful projects that enhance customer engagement and success through effective management of IT services and support, ensuring satisfaction and delivery excellence in a dynamic, team-oriented...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Join a team that's dedicated to driving fleet modernization and operational excellence. This role involves cross-training, troubleshooting, application deployments, and providing vital support to enha...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$70K - $92K *

Empower your career by providing on-site support for terminal automation systems. Collaborate with technicians to optimize fuel delivery operations and enhance customer experiences through installatio...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$119K - $164K *

Drive product strategy for next-gen serviceability features and workflows in radiation therapy systems. Collaborate cross-functionally to translate service strategy into actionable requirements and im...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Transform client business through innovative solutions in Azure Data and AI. Leverage technical sales expertise to drive complex presales cycles, enhance customer engagement, and shape successful impl...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.