Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$90K - $105K *

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$103K - $138K *

Transform system integration through innovative engineering solutions, optimize processes for efficiency, and resolve infrastructure issues using cloud technologies while collaborating with teams for...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Engage and empower customers by providing technical leadership and solutions tailored to their needs, supporting sales initiatives and driving revenue through innovative cloud data management strategi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join us to design and maintain state-of-the-art SCADA systems for renewable energy and data centers. Enhance operational efficiency through technical expertise and problem-solving in a dynamic setting...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$75K - $95K *

Execute impactful engineering projects in HVAC, plumbing, and fire protection, mentoring a capable team while ensuring high-quality design and technical standards are met. Collaborate across disciplin...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$182K - $251K *

Elevate enterprise solutions with deep technical expertise, guiding key stakeholders through the pre-sales lifecycle, crafting impactful demos, and fostering client relationships to drive customer suc...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Unlock potential by driving sales growth through strategic partnerships and dedicated customer support in a dynamic manufacturing environment, emphasizing consultative selling and product expertise wi...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$170K - $185K *

Tackle infrastructure challenges by defining standards, driving strategy, and earning trust across development teams. As a Staff Engineer, influence platform policies, oversee CI/CD practices, and enh...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Champion the sales engineering function by leading teams, architecting solutions, and driving technical wins in complex, multi-year contracts for AI infrastructure, enhancing credibility and ensuring...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $207K *

Drive supplier selection and part validation processes across design, NPI, and risk reduction initiatives, ensuring alignment with Jabil's supply chain strategies while optimizing quality and cost-eff...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Manage the internal cyber environment, ensuring operational security and availability through effective monitoring, documentation, and asset management. Collaborate with teams to enhance security meas...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$76K - $99K *

Shape the future of healthcare technology by leading quality assurance testing initiatives. Collaborate cross-functionally to validate complex data solutions, manage defects, and develop robust test s...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$111K - $148K *

Unlock potential by leading hands-on system integration projects, optimizing solutions, and collaborating across teams to enhance operational efficiency in an AI-driven environment...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$116K - $155K *

Transform the future of networking by leading hands-on system integration; design, implement, and optimize solutions. Collaborate across teams to enhance efficiencies and deliver top-tier operational...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$190K - $230K *

Drive product strategy and execution to enhance customer engagement. Collaborate with cross-functional teams to prioritize and deliver features, ensuring product alignment with user feedback and compa...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

$130K - $180K *

Transform client data protection strategies by leading enterprise deployments, migrations, and optimizations. Collaborate with multi-functional teams to create resilient solutions, ensuring high-quali...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Unlock your potential in driving product strategy and development within emergency communications. Collaborate cross-functionally to enhance interoperability, ensuring resilient solutions in high-stak...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Join a team that's passionate about securing cloud infrastructure while managing and optimizing Linux-based systems. You'll support cloud operations, analyze performance, and implement DevOps practice...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Unlock your potential in a global leadership role, driving innovative customer support strategies and managing multi-tier teams across diverse geographies to elevate service excellence and customer sa...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's committed to transforming customer experiences by managing complex B2B SaaS implementations, ensuring seamless onboarding, and driving measurable value, while collaborating across f...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Drive innovation in structural engineering for hyperscale data centers. Leverage your expertise in concrete and steel designs to deliver sustainable, resilient solutions while collaborating globally o...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Join a team that's redefining structural engineering for cutting-edge data centers. Leverage your expertise in large-scale concrete and steel structures while collaborating globally on innovative desi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Design cutting-edge structural solutions for hyperscale data centers, leveraging robust engineering expertise in concrete and steel structures to deliver sustainable, resilient facilities while collab...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Elevate application deployments by leveraging DevSecOps and CI/CD paradigms. Collaborate with cross-functional teams to ensure secure, efficient installations while maintaining compliance with operati...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$88K - $180K *

Unlock potential by joining a forward-thinking engineering team that leverages AI agents for enhanced software development. Drive quality, compliance, and innovation in a dynamic environment, shaping...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.