Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$215K - $245K *

Unlock potential by leading technical pre-sales efforts, bridging security solutions with business value, driving product evaluations, and ensuring customer satisfaction for Fortune 500 enterprises ac...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $160K *

Champion the transformation of backend developer experience by optimizing tools, CI pipelines, and build infrastructure. Work collaboratively to ensure seamless integration and dynamic code quality fo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Manage global site selection efforts to drive data center expansion. Oversee the full lifecycle, ensuring alignment across cross-functional teams while mitigating risks and optimizing processes in a d...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $120K *

Join our team to drive customer value and success through strategic partnerships, optimizing operational goals, and ensuring measurable outcomes throughout the customer lifecycle with a focus on value...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$111K - $150K *

Lead the charge in shaping superior wireless solutions through expert oversight of design, installation, and validation processes, ensuring compliance with Air Force and Space Force standards across g...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $110K *

Shape the future of distribution transformers as you transform customer requirements into competitive proposals, leading cross-functional teams to drive business growth in a fast-paced, collaborative...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$125K - $185K *

Lead the charge in delivering advanced systems engineering support for enterprise customers. Collaborate with sales and technical teams to design and implement SD-WAN solutions that align with custome...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Lead the charge in developing secure and robust GCP platforms. Collaborate with top experts to deliver high-impact infrastructure projects while ensuring client satisfaction through continuous improve...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $158K *

Innovate in software architecture as you lead a talented team in developing scalable solutions, driving technical excellence, and collaborating cross-functionally to modernize global HR systems with A...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $230K *

Engage with customers to design innovative data center solutions. Collaborate across teams, build strategic partnerships, manage solution pipelines, and identify technology opportunities in Data Cente...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Lead the charge in managing large geotechnical engineering projects, collaborating across teams to deliver innovative solutions for major clients in the Digital Infrastructure sector while ensuring ex...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $130K *

Join a dynamic team to drive successful customer engagements, ensuring value realization throughout the customer lifecycle while managing operations and enhancing delivery processes in a fast-paced en...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Optimize customer support systems and workflows through hands-on leadership of a growing team. You will empower team members, enhance AI features, and refine processes to create exceptional service ex...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$75K - $95K *

Optimize field operations by leading dynamic teams in the installation, maintenance, and supervision of critical AC and DC power systems. Ensure efficiency and compliance while enhancing team performa...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Empower production agent systems by designing reliable workflows, integrating tools, and establishing observability frameworks. Collaborate with teams to enhance workflows using cutting-edge AI techno...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$154K - $221K *

Collaborate to architect innovative technical solutions that solve critical customer challenges, drive the sales process, and elevate customer satisfaction through expert guidance and support...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Elevate your career by leading project initiatives to develop robust analytical models. Collaborate with cross-functional teams, optimize processes, and make data-driven decisions to enhance operation...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$237K - $264K *

Shape and lead a team of Sales Engineers, driving technical support and customer engagements in pre-sales cycles. Cultivate strong collaborations, ensuring effective adoption of data security solution...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Empower your career by leading complex IT projects! Leverage your extensive experience to drive cross-functional teams, ensuring alignment with business strategies while navigating challenges in a fas...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Shape and deliver complex IT projects by employing Agile methodologies, managing cross-functional teams, and ensuring alignment with business strategies to drive innovation and organizational change...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Transform enterprise data initiatives by designing and maintaining scalable data pipelines on the Databricks platform, collaborating with technical teams to deliver high-quality AI-driven data solutio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $194K *

Help us design innovative AI-native solutions by leading technical engagements, crafting reusable architectures, and collaborating with teams to ensure successful project delivery, all while staying a...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Empower growth in SMB accounts as a proactive Customer Success Manager, enhancing customer satisfaction, driving product adoption, and fostering long-term relationships in the fashion and retail secto...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $160K *

Shape the future of SAP Cloud transformations by leading architecture and driving client engagements. As a trusted advisor, influence C-suite decisions and showcase innovative solutions to enhance bus...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $180K *

Lead innovation as a senior technical strategist, creating R&D strategies and aligning them with business goals. Drive collaboration across teams to enhance product development and manage technology i...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.