Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$156K - $210K *

Transform your career in a dynamic leadership role, guiding engineering teams to deliver innovative software solutions, champion AI practices, and foster collaboration to drive operational excellence...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Join us to bridge technology and public sector challenges, serving as a trusted advisor and innovation leader. Drive collaboration and create secure solution architectures that align with federal agen...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$90K - $130K *

Unlock potential by becoming a key player in transforming cloud environments, driving efficiency, and delivering insights across enterprises while collaborating with sales to validate and showcase inn...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Engage in transforming healthcare by designing scalable systems for real-time prescription decision-making. Collaborate with teams to enhance platform reliability and deliver accessible treatment opti...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Empower our clients by enhancing relationships and driving satisfaction while navigating complex regulatory environments in the climate tech sector. Join us in reshaping disaster preparedness and safe...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $120K *

Collaborate with cross-functional teams to develop, test, and support innovative applications using .NET technologies enhancing user experiences through high-quality software solutions...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $158K *

Join a team that's dedicated to delivering top-notch technical solutions while optimizing client experiences across various industries. Leverage your expertise in financial compliance and technology a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Elevate customer experience through strategic management of quality, training, and knowledge systems. Impact agent performance using AI tools while collaborating with cross-functional teams to ensure...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$250K - $300K *

Join a team that's building innovative solutions by creating autonomous accounting agents and integrating financial data, all while driving fast-paced feature development in a dynamic environment...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $130K *

Join a team that's focused on delivering cutting-edge software solutions through full-stack development. Collaborate across teams, design progressive web applications, and ensure robust user experienc...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K *

Elevate client solutions by designing and implementing scalable IT infrastructure and cloud technologies. Collaborate with diverse teams to meet complex business needs and lead project delivery, ensur...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$86K - $115K *

Empower enterprise customers by managing a diverse portfolio, driving product value, and fostering senior-level relationships. Utilize problem-solving skills and data analysis to enhance customer expe...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$121K - $168K *

Grow your career with a dynamic team focused on crafting scalable software solutions. Collaborate cross-functionally to design impactful APIs and lead innovations that drive efficiency and elevate cus...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$126K - $168K *

Shape the future of large enterprise technology sales by identifying, developing, and securing new client relationships in financial services while ensuring customer satisfaction and managing strategi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$144K - $199K *

Advance your career as a Senior Software Engineer driving innovation in digital solutions. Collaborate across teams to develop scalable applications and lead with influence while mentoring others in a...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$200K - $275K *

Lead the design and implementation of advanced AI agent frameworks, optimizing decision-making processes for analysts while ensuring safety and scalability. Foster a culture of ethical AI and rapid ex...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Develop scalable content workflows that ensure quality, consistency, and brand integrity. Collaborate across teams to create engaging messaging, leveraging AI tools for efficiency and driving rapid co...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Media

$90K - $120K *

Build strong customer relationships as a trusted technical advisor, driving satisfaction and value through expert guidance and proactive support. Leverage technical and compensation knowledge to enhan...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $117K *

Drive exceptional customer support by troubleshooting complex technical issues across hardware, software, and integrated systems for transportation solutions. Collaborate with teams to enhance service...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Shape the future of cloud infrastructure by managing complex AI data center builds, driving alignment among stakeholders, and ensuring successful program execution in a high-growth environment...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $175K *

Shape the future of enterprise networking by delivering innovative solutions that drive client success. Engage with stakeholders, design cutting-edge systems, and provide expert guidance in a fast-pac...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $127K *

Deliver top-notch cloud operations support by managing client onboarding and IT system migrations across Microsoft Azure, AWS, and Linux environments. Collaborate with clients to tailor solutions, tro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Optimize enterprise product strategy by managing integrations, APIs, and custom configurations that serve diverse health systems and partners. Enable scalable solutions to enhance platform offerings a...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $127K *

Optimize client onboarding by engaging in cloud technology deployments, migrations, and support services. Collaborate with project teams to design secure solutions, address infrastructure needs, and e...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.