Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$156K - $215K *

Advance your career by owning our cutting-edge AI Gateway infrastructure, collaborating cross-functionally to enhance reliability, scalability, and performance while mentoring peers and driving techni...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$126K - $171K *

Join a team that's shaping innovative solutions through technical leadership and collaboration. You'll work with engineering and product teams to drive architecture decisions, modernize systems, and i...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Elevate your career by collaborating with diverse stakeholders to design and present innovative solutions tailored to client needs. Leverage your technical expertise while engaging in a dynamic work e...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Elevate your career by driving technical wins through enterprise deals, engaging with clients post-sale, and collaborating across teams to ensure outstanding service and competitive displacement in la...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Join us to shape the future of technical automation by developing robust workflows and integration strategies that enhance efficiency, reduce manual effort, and accelerate delivery across systems and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Empower teams to enhance Dell Mission Operations by developing automation workflows, integrating systems, and troubleshooting. Collaborate across infrastructure and applications to minimize manual eff...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Join a dynamic team to architect and implement advanced contact center solutions across multiple platforms, with a focus on AI integration. This senior role involves client engagement and ownership of...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Champion data protection initiatives by managing MS O365 security controls. Engage with users to implement DLP, Retention Policies, and Data Classification Labels, enhancing security across SharePoint...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$113K - $135K *

Help us elevate partner success by delivering advanced technical demos while mentoring peers. Shape onboarding strategies and craft scalable enablement assets to drive solution adoption across a dynam...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$105K - $125K *

Join a driven team as a Senior Customer Success Manager, ensuring strategic clients derive maximum value from access control solutions through exceptional account management and relationship-building...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $125K *

Engage with Regional Sales Managers to provide expert pre- and post-sales engineering support, enhancing customer interactions and sales growth through technical solutions and project management in a...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$138K - $193K *

Transform innovative solutions through expert design and implementation of ServiceNow technologies. Lead cross-functional teams, enhance client relationships, and drive impactful results across divers...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Join a team that's driving revenue growth by engaging new customers, analyzing their needs, and demonstrating technical solutions. Play a key role in elevating our sales efforts and contributing to pi...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$116K - $145K *

Empower secure access solutions by designing and operating ZTNA/SASE architectures. Collaborate across teams to enhance compliance, troubleshoot issues, and integrate technologies in both GCCH and Com...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$176K - $256K *

Take ownership of advanced network design and troubleshooting, collaborating across teams to enhance performance and reliability for complex systems while adhering to stringent security and compliance...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$66K - $100K *

Transform enterprise customer relationships by managing successful IoT deployments, ensuring clients gain maximum value from technology solutions throughout their lifecycle, while collaborating across...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $134K *

Shape the future of customer success by leading the deployment of IoT solutions for enterprise clients. Your role will bridge sales and strategy, ensuring clients maximize the value of their technolog...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $200K *

Empower customer relationships by driving strategic cybersecurity risk management initiatives. Utilize your expertise to enhance platform engagement, ensuring satisfaction and value across diverse acc...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $170K *

Drive technical execution in automation projects, lead engineering teams, and enhance standards while balancing execution and team development in high-impact environments. Embrace collaboration with s...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $170K *

Lead engineering delivery for complex automation projects, guiding teams while driving technical strategy. Oversee multiple initiatives, ensuring alignment with operational and commercial goals in hig...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $170K *

Lead the charge in managing complex automation projects, guiding engineering teams, and driving technical strategy while ensuring successful execution of operational and commercial objectives across m...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $170K *

Drive technical delivery of complex automation projects while leading engineering teams and aligning operational goals. Guide strategy, mentor staff, and ensure excellence in execution across diverse...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$150K - $170K *

Transform engineering execution by leading complex automation projects, collaborating with multi-disciplinary teams, and mentoring engineers to drive technical success and innovation in high-impact en...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$150K - $170K *

Join us in leading diverse automation projects while mentoring engineering teams. Drive technical strategy and oversee project execution across multiple initiatives to ensure the highest standards in...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join a team that's driving software quality through innovative automation frameworks. As a key player, you'll lead QA efforts, mentor engineers, and ensure high-quality, reliable software in an Agile...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.