Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$150K - $180K *

Collaborate to lead transformative HR technology initiatives, optimizing data-driven strategies and enhancing employee experiences while developing an integrated, scalable digital environment across e...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $125K *

Optimize control system projects by leading teams, managing tasks, and delivering solutions. Collaborate across departments to ensure project success and mentor staff for professional growth while sup...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Shape the future of control systems by leading diverse projects and mentoring a talented team. Collaborate across sectors to enhance system designs and ensure successful project execution, maintaining...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$218K - $286K *

Engage as a technical lead for a defense initiative, driving architecture and modernization for critical cloud and cyber infrastructures while collaborating with stakeholders to achieve operational su...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$208K - $264K *

Engage as the technical lead with key Department of War clients, driving architecture and customer relations to align Cisco solutions with mission needs and ensuring operational success in defense env...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$229K - $299K *

Engage as a pre-sales Solutions Engineer, driving customer success through technical presentations, strategic partnerships, and collaborative problem-solving. Shape business outcomes by ensuring align...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$175K - $250K *

Join a dynamic team to design secure, scalable back-end services using modern technologies, mentor junior engineers, and drive impactful projects in a fast-paced environment. Collaborate across functi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$111K - $139K *

Lead the data security domain to define and implement robust data protection strategies. Collaborate across teams to establish standards and automate security workflows while safeguarding sensitive in...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $92K *

Empower operational excellence by liaising between teams to analyze and resolve complex technical issues, enhancing data platform performance and driving process improvements for business stakeholders...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Grow your career with this dynamic role overseeing data collection programs. Drive operational excellence and client satisfaction while managing delivery execution, financials, and cross-functional te...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Elevate our regional service operations by leading a dedicated team of field service engineers to enhance customer satisfaction, drive revenue growth, and ensure compliance while delivering top-notch...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $175K *

Architect secure, scalable cloud solutions on Google Cloud Platform for federal workloads. Leverage expertise in compliance, DevSecOps, Kubernetes, and Infrastructure as Code to innovate enterprise en...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$188K - $296K *

Reimagine network functionalities by leading software engineering projects that enhance scalable systems. Collaborate cross-functionally, oversee design phases, and ensure high-quality software releas...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Information Technology

$78K - $117K *

Elevate customer satisfaction by performing preventative maintenance and basic repairs on medical equipment. Collaborate with experienced engineers to ensure optimal healthcare delivery and compliance...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $95K *

Empower success by driving sales growth through consultative strategies and building strong client relationships within diverse industries. Navigate complex sales cycles while leveraging multiple tool...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$63K - $129K *

Contribute to system quality by executing test cases, analyzing requirements, and validating functionality to ensure compliance and stability in a fast-paced environment. Collaborate with teams to enh...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$132K - $193K *

Champion the MTA team, driving ticketing solution development and AI innovations. Oversee cross-functional collaboration to enhance platform performance and user experience. Ensure operational efficie...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$99K - $120K *

Build innovative building automation systems in a fast-paced, remote environment. Lead design projects while mentoring junior engineers, collaborating with diverse teams to ensure high-quality deliver...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$192K - $266K *

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Hospitality & Recreation

$90K - $110K *

Transform the client’s Atlassian ecosystem by driving platform administration, enhancing user experience, and supporting enterprise initiatives while ensuring governance, compliance, and operational e...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$132K - $193K *

Drive reliability and performance as a Senior Lead Site Reliability Engineer, enhancing our production systems via AI-driven automation, AWS infrastructure, and observability. Collaborate with diverse...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$220K - $300K *

Shape the future of our cloud infrastructure by enhancing performance, automating workflows, and ensuring security compliance, while collaborating with global engineering teams on scalable, innovative...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$170K - $190K *

Develop and maintain network automation tools, ensuring 24x7 connectivity across datacenters and hybrid environments. Drive automation, enhance security, and resolve connectivity issues in a collabora...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $150K *

Engineer custom solutions and lead technical presentations for clients, ensuring alignment with their needs and driving successful evaluations. Collaborate cross-functionally to enhance cloud security...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead quality assurance initiatives for healthcare software. Collaborate closely with development and project teams to design and execute manual test cases, ensuring the delivery of robust applications...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.