Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$90K - $120K *

Empower customer success by developing power solutions through collaboration with engineering teams. Interface directly with clients to match their needs with innovative products and enhancements, fac...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$130K - $180K *

Lead the charge in developing agentic AI systems for a high-scale automotive SaaS platform. Own technical architecture, drive AI-driven automation, and mentor teams to deliver innovative solutions tha...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $130K *

Drive innovative enterprise workflows by developing, configuring, and optimizing ServiceNow solutions that improve user experience and operational efficiency across various IT service management initi...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $200K *

Transform an engineering team as you lead them in delivering high-quality music experiences. Drive AI implementation, enhance team culture, and ensure reliable sprint execution while collaborating wit...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $207K *

Drive transformative AI experiences by designing and implementing Microsoft 365 Copilot solutions, ensuring governance and security while collaborating with customers to enhance workplace productivity...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Contribute to strategic Google partnerships by collaborating with Field Sales Reps and Account Executives to source leads, enhance client engagement, and track KPIs for maximizing ROI in sales activit...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Join a team that's redefining partnership strategies in the Google Cloud ecosystem. Collaborate closely with Account Executives to drive growth, cultivate relationships, and boost pipeline opportuniti...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $135K *

Take ownership of corporate security initiatives to enhance endpoint protection, manage insider risk, and maintain compliance across our fin-tech environment. Partner with teams to implement technical...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $140K *

Drive data engineering initiatives to develop innovative, robust solutions for customer-centric technology, collaborating closely with cross-functional teams to ensure seamless integration and optimal...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$134K - $167K *

Transform user experiences by joining our dynamic team as an Angular engineer. Collaborate cross-functionally, contribute to product development, and own features that deliver real value to our hosts...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$102K - $153K *

Join a team that oversees GIS project installations, driving field execution while ensuring compliance with safety and quality standards. This role combines technical expertise with hands-on leadershi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $150K *

Join a team that's dedicated to enhancing information security practices across the organization. Collaborate and support various business units by implementing robust security measures and risk manag...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $125K *

Join a team that's innovating healthcare analytics through software engineering, designing robust applications, and collaborating across departments to drive client success while enhancing your techni...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $180K *

Lead customer engagement to architect large-scale AI and HPC solutions, ensuring successful deployment strategies. Collaborate with technical teams to optimize infrastructure for demanding workloads i...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Shape the future of digital contact centers by architecting cutting-edge AWS solutions. Lead initiatives that enhance customer interactions through intelligent automation, leveraging GenAI technologie...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$229K - $254K *

Empower clients by driving innovative data security solutions, collaborating with teams to support complex sales cycles, and solidifying your role as a trusted technical advisor. Expand your expertise...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$154K - $221K *

Lead the charge in transforming healthcare technology, driving innovative sales solutions while collaborating with key stakeholders to enhance security and operational resilience through Zero Trust ar...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$98K - $105K *

Engage with a dynamic team to drive customer success through tailored product demos, strategic insights, and innovative solutions that enhance client relationships and boost revenue...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $180K *

Develop optimized software solutions that bridge hardware and deep learning, enhancing performance for AI workloads. Collaborate with top engineers to advance kernel libraries, ensuring maximum effici...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Elevate your career by designing and managing enterprise-grade Databricks platforms. Collaborate with cross-functional teams to ensure scalability, security, and optimization for data and AI initiativ...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $100K *

Pioneer growth in healthcare solutions by driving sales of ophthalmic imaging equipment through strategic planning, relationship building, and effective presentations, while ensuring customer satisfac...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Elevate IT service delivery through innovation and automation. In this senior role, you will resolve complex escalations, mentor analysts, and collaborate cross-functionally to enhance efficiencies an...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$150K - $170K *

Elevate your career by guiding clients through ServiceNow's transformative journey. As a Principal Technical Consultant, you will shape business processes, deliver technical solutions, and empower tea...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$89K - $148K *

Transform your career by leading model-based systems engineering efforts, guiding a team of modelers in architecting solutions for Navy systems. Leverage MBSE expertise to innovate and drive customer...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$64K - $123K *

Elevate client success by managing Salesforce projects, ensuring timely delivery and stakeholder satisfaction. Collaborate with experts to define scopes, track resources, and drive efficiency while fo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.