In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Senior Infrastructure Software Engineer, Identity & Auth Engineering
$202K - $274K *
Empower the evolution of Identity systems by re-architecting for multi-product success. Collaborate with engineering teams to tackle design challenges and deliver scalable solutions that enhance user...
2 weeks ago
Senior Solutions Engineer, Government
$168K - $219K *
Shape the future of government technology solutions by leading complex opportunities, driving strategic engagements, and designing integrated outcomes for public sector clients that enhance collaborat...
5 days ago
Technical Success Administrator - Emergency Call Management (ECM)
$115K - $130K *
Elevate customer success by driving Emergency Call Management adoption. This role emphasizes cloud product integration and technical support, ensuring seamless operation within client infrastructures...
Today
$90K - $130K *
Engage with enterprise clients to drive platform adoption and optimize performance by tackling technical challenges. Collaborate with cross-functional teams to ensure long-term success and enhance cus...
2 weeks ago
Sr. Software Engineer, Customer Retention
$120K - $150K *
Lead the development of scalable web solutions, enhance user engagement, and mentor engineers in a dynamic team environment while driving architectural decisions and optimizing performance across plat...
6 days ago
$85K - $120K *
Join a team that's redefining enterprise system operations through innovative automation tools and cloud-based solutions, while ensuring seamless integration and optimal performance for mission-critic...
3 weeks ago
Remote Tech Support Consultant
$96K - $120K *
Join a team that pioneers innovative remote tech support solutions, diagnosing and resolving clients' AV, networking, and control issues. Drive client satisfaction by providing expert guidance and col...
6 days ago
Sales Engineer - Offensive Security (US Remote)
$90K - $130K *
Champion technical sales initiatives by guiding clients in optimizing penetration testing solutions. Leverage offensive security expertise to drive product adoption and ensure clear technical wins in...
3 weeks ago
Software Engineer II, AI Platform
$127K - $214K *
Pioneer AI-driven solutions that enhance sales and marketing efficiency. Collaborate with cross-functional teams to design and implement generative AI applications that transform customer engagement a...
4 days ago
$106K - $197K *
Join a team that's reshaping the legal landscape by harnessing innovative AI solutions. As a vital member, you will identify client needs, demonstrate technology benefits, and collaborate with cross-f...
3 weeks ago
$177K - $246K *
Transform the customer journey by owning product strategy, enhancing user experience, and driving innovation in event booking. Lead cross-functional teams to deliver intuitive solutions and measurable...
4 weeks ago
$85K - $110K *
Drive innovative solutions by deploying cutting-edge technologies, configuring, and maintaining operating systems. Collaborate in a secure environment to enhance system performance and support user ne...
Reposted 5 days ago
Sr. Principal Technical Program Manager
$176K - $221K *
Champion innovative program management by integrating AI-driven frameworks. Drive execution across complex initiatives while optimizing delivery pathways. Collaborate with cross-functional teams to ac...
3 weeks ago
Account Executive, Enterprise - NY Metro
$140K - $160K *
Unlock potential by driving enterprise sales within the NY Metro territory. Leverage relationships and prospect new business, balancing acquisition with account growth for predictable revenue and cust...
2 weeks ago
Senior Devops AI tools Engineer
$101K - $150K *
Advance engineering efficiency by leading CI/CD efforts, automating processes, and collaborating across teams to solve complex issues while exploring innovative tools and techniques for optimal perfor...
4 weeks ago
Senior Customer Success Manager
$90K - $120K *
Transform customer relationships into growth opportunities in this dynamic role. Leverage your expertise to enhance adoption, drive measurable outcomes, and nurture partnerships with government transi...
6 days ago
$90K - $120K *
Elevate your career as you leverage technical expertise to provide exceptional SaaS solutions, ensuring operational continuity and client satisfaction through effective support and collaboration acros...
2 weeks ago
$90K - $130K *
Drive full-cycle recruiting for technical roles, enhancing processes and standards to attract top engineering talent. Collaborate with leaders to optimize hiring strategies while maintaining data inte...
1 week ago
$120K - $150K *
Innovate as you guide Fortune 500 clients in leveraging AI solutions. Collaborate with sales teams, deliver dynamic presentations, and serve as trusted technical advisor to modernize legacy systems an...
3 weeks ago
$100K - $130K *
Create high-quality software solutions by designing, developing, and debugging applications. Collaborate effectively, contribute to complex projects, and lead junior engineers while maintaining high c...
Reposted yesterday
$100K - $130K *
Deliver robust network engineering expertise to enhance AMR program performance, ensuring seamless connectivity and security within industrial manufacturing environments, while collaborating with cros...
3 weeks ago
$90K - $130K *
Join a team that's committed to ensuring client success through expert guidance and solution delivery. As the primary liaison, you'll facilitate smooth implementation and strategically align technolog...
2 weeks ago
Senior National Account Manager
$100K - $130K *
Unlock potential by cultivating long-lasting relationships with national clients while driving revenue growth. Lead a team to connect client needs with engineering expertise, ensuring project success...
2 weeks ago
Enterprise Sales Engineer - FED
$118K - $157K *
Unlock technical expertise in sales to elevate customer engagement and drive success through product demonstrations, evaluations, and competitive insight, while liaising with both clients and product...
Reposted 1 week ago
Sr Manager, Customer Enablement
$135K - $203K *
Transform customer engagement by leading a high-performing team that implements strategies for adoption and retention. Drive measurable change and ensure seamless integration of our solutions into cli...
Yesterday
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.