In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$130K - $210K *
Drive growth by managing new and existing accounts across a designated territory, leveraging partner relationships to execute strategic sales initiatives and enhance pipeline development through effec...
6 days ago
Staff Site Reliability Engineer
$136K - $181K *
Lead the charge in developing and maintaining our cloud-based infrastructure, ensuring optimal performance, scalability, and security while collaborating across teams to enhance deployment automation...
1 week ago
Enterprise Customer Success Manager
$125K - $150K *
Engage as a strategic partner managing enterprise stakeholder relationships. Drive adoption of AI-powered growth intelligence, align with business goals, and ensure impactful outcomes while enhancing...
2 weeks ago
$170K - $190K *
Engage with innovative technology as you architect and build transformative internal AI tools. Take charge of complex integrations and produce scalable solutions to improve company-wide workflows and...
Today
Senior Research Engineer, Threat Intelligence
$140K - $180K *
Contribute to cutting-edge threat intelligence by transforming research outputs into actionable production artifacts. Collaborate with cross-functional teams to enhance security detection systems and...
2 weeks ago
$175K - $200K *
Drive operational excellence and reliability across our product portfolio, leading SRE and QA teams while defining strategy, metrics, and incident management. Collaborate with engineering and security...
Reposted 6 days ago
Director of Engineering (Remote)
$150K - $180K *
Play a key role in leading and scaling a global engineering team, fostering a culture of excellence, and integrating AI into development processes to enhance efficiency and performance across all plat...
Reposted 4 weeks ago
$150K - $190K *
Join a team that's dedicated to providing comprehensive cybersecurity solutions. Collaborate with sales, educate customers, and drive meetings to address security challenges while showcasing innovativ...
2 weeks ago
Field Service Engineer 3 - 2nd shift San Francisco MRI/CT
$105K - $157K *
Empower customer success by resolving complex technical challenges and enhancing service delivery. Lead and coach a skilled team while ensuring high standards in equipment maintenance and customer com...
2 weeks ago
$110K - $130K *
Take ownership of enterprise infrastructure development and maintenance, enhancing scalability and performance. Collaborate on server and storage systems, and ensure modern security integration while...
3 weeks ago
Director of Engineering (Remote)
$150K - $180K *
Manage and scale a global engineering organization, driving AI integration and delivery efficiency while promoting a culture of innovation, accountability, and technical excellence among remote teams...
Reposted 3 weeks ago
Senior Engineering Manager – Incident Response
$184K - $289K *
Lead high-impact incident response in complex cloud environments, coordinating major security incidents. Manage a team, drive improvements, and implement AI tools for effective investigations while en...
3 weeks ago
Solutions Engineer, Cloud Communications
$122K - $166K *
Shape the future of VoIP solutions by providing essential technical sales support and strategic guidance to drive successful business outcomes. Collaborate with the sales team to ensure seamless integ...
1 week ago
$136K - $148K *
Champion quality by collaborating with cross-functional teams to ensure robust, user-centered web applications through meticulous testing and process improvement...
3 weeks ago
$140K - $153K *
Champion quality assurance as you lead testing strategies, collaborate with cross-functional teams, and mentor junior engineers. Drive continuous improvement and ensure our products exceed user experi...
3 weeks ago
$80K - $95K *
Innovate in a dynamic, remote team environment by developing software solutions in Aerospace & Defense. Leverage your coding expertise to drive projects, collaborating with engineers to meet customer...
2 weeks ago
Senior AI Platform Engineer, Infrastructure Services
$132K - $182K *
Explore a pivotal role in AI infrastructure where you'll architect, enhance, and scale systems, lead incident response, and foster cross-functional collaboration to optimize platform capabilities...
4 weeks ago
$112K - $141K *
Design AWS infrastructure for PLM software implementations, ensuring security and performance. Collaborate with teams, automate processes, and manage application upgrades while supporting DoD customer...
Reposted 3 weeks ago
$106K - $156K *
Empower customer success as you lead the Escalation Management team, tackle complex technical challenges, and drive meaningful outcomes through effective collaboration and innovative coaching solution...
2 weeks ago
Network Automation Engineer II
$72K - $115K *
Drive innovative workflow automation and data integration to enhance partner management within a centralized platform. Collaborate on processes that boost operational efficiency and data accuracy whil...
1 week ago
Software Engineer - Performance and Tools
$123K - $132K *
Take ownership of enhancing in-house tools, investigating performance issues, and optimizing enterprise systems while collaborating with cross-functional teams to ensure scalability and reliability of...
2 weeks ago
Solution Design Engineer (Remote)
$80K - $95K *
Contribute to engineering designs and proposals for client logistics solutions, driving business growth and operational efficiency while collaborating with teams to enhance distribution center operati...
2 weeks ago
On-Site Subscriber Technical Administrator & Preventative Maintenance Specialist
$75K - $90K *
Unlock potential by driving exceptional performance in mission-critical mobile communications. Leverage your expertise to provide technical leadership, maintenance, and incident management for public...
3 weeks ago
Senior Customer Success Engineer
$125K - $175K *
Transform the customer experience by leading technical deployments and ongoing account success. Own the technical aspects of customer relationships, drive adoption, and ensure optimal use of enterpris...
3 weeks ago
Account Executive, Patient Experience
$81K - $92K *
Grow your career by driving new business through consultative sales in a dynamic remote environment. Engage with healthcare providers, manage a sales pipeline, and contribute to our sustained growth w...
Reposted 2 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.