Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$202K - $274K *

Empower the evolution of Identity systems by re-architecting for multi-product success. Collaborate with engineering teams to tackle design challenges and deliver scalable solutions that enhance user...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$168K - $219K *

Shape the future of government technology solutions by leading complex opportunities, driving strategic engagements, and designing integrated outcomes for public sector clients that enhance collaborat...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$115K - $130K *

Elevate customer success by driving Emergency Call Management adoption. This role emphasizes cloud product integration and technical support, ensuring seamless operation within client infrastructures...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $130K *

Engage with enterprise clients to drive platform adoption and optimize performance by tackling technical challenges. Collaborate with cross-functional teams to ensure long-term success and enhance cus...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Lead the development of scalable web solutions, enhance user engagement, and mentor engineers in a dynamic team environment while driving architectural decisions and optimizing performance across plat...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$85K - $120K *

Join a team that's redefining enterprise system operations through innovative automation tools and cloud-based solutions, while ensuring seamless integration and optimal performance for mission-critic...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$96K - $120K *

Join a team that pioneers innovative remote tech support solutions, diagnosing and resolving clients' AV, networking, and control issues. Drive client satisfaction by providing expert guidance and col...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Champion technical sales initiatives by guiding clients in optimizing penetration testing solutions. Leverage offensive security expertise to drive product adoption and ensure clear technical wins in...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$127K - $214K *

Pioneer AI-driven solutions that enhance sales and marketing efficiency. Collaborate with cross-functional teams to design and implement generative AI applications that transform customer engagement a...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$106K - $197K *

Join a team that's reshaping the legal landscape by harnessing innovative AI solutions. As a vital member, you will identify client needs, demonstrate technology benefits, and collaborate with cross-f...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$177K - $246K *

Transform the customer journey by owning product strategy, enhancing user experience, and driving innovation in event booking. Lead cross-functional teams to deliver intuitive solutions and measurable...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$85K - $110K *

Drive innovative solutions by deploying cutting-edge technologies, configuring, and maintaining operating systems. Collaborate in a secure environment to enhance system performance and support user ne...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$176K - $221K *

Champion innovative program management by integrating AI-driven frameworks. Drive execution across complex initiatives while optimizing delivery pathways. Collaborate with cross-functional teams to ac...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $160K *

Unlock potential by driving enterprise sales within the NY Metro territory. Leverage relationships and prospect new business, balancing acquisition with account growth for predictable revenue and cust...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$101K - $150K *

Advance engineering efficiency by leading CI/CD efforts, automating processes, and collaborating across teams to solve complex issues while exploring innovative tools and techniques for optimal perfor...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Transform customer relationships into growth opportunities in this dynamic role. Leverage your expertise to enhance adoption, drive measurable outcomes, and nurture partnerships with government transi...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Transportation

$90K - $120K *

Elevate your career as you leverage technical expertise to provide exceptional SaaS solutions, ensuring operational continuity and client satisfaction through effective support and collaboration acros...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Drive full-cycle recruiting for technical roles, enhancing processes and standards to attract top engineering talent. Collaborate with leaders to optimize hiring strategies while maintaining data inte...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$120K - $150K *

Innovate as you guide Fortune 500 clients in leveraging AI solutions. Collaborate with sales teams, deliver dynamic presentations, and serve as trusted technical advisor to modernize legacy systems an...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Create high-quality software solutions by designing, developing, and debugging applications. Collaborate effectively, contribute to complex projects, and lead junior engineers while maintaining high c...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Deliver robust network engineering expertise to enhance AMR program performance, ensuring seamless connectivity and security within industrial manufacturing environments, while collaborating with cros...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Join a team that's committed to ensuring client success through expert guidance and solution delivery. As the primary liaison, you'll facilitate smooth implementation and strategically align technolog...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Unlock potential by cultivating long-lasting relationships with national clients while driving revenue growth. Lead a team to connect client needs with engineering expertise, ensuring project success...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$118K - $157K *

Unlock technical expertise in sales to elevate customer engagement and drive success through product demonstrations, evaluations, and competitive insight, while liaising with both clients and product...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $203K *

Transform customer engagement by leading a high-performing team that implements strategies for adoption and retention. Drive measurable change and ensure seamless integration of our solutions into cli...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.