Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$130K - $210K *

Drive growth by managing new and existing accounts across a designated territory, leveraging partner relationships to execute strategic sales initiatives and enhance pipeline development through effec...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$136K - $181K *

Lead the charge in developing and maintaining our cloud-based infrastructure, ensuring optimal performance, scalability, and security while collaborating across teams to enhance deployment automation...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Engage as a strategic partner managing enterprise stakeholder relationships. Drive adoption of AI-powered growth intelligence, align with business goals, and ensure impactful outcomes while enhancing...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $190K *

Engage with innovative technology as you architect and build transformative internal AI tools. Take charge of complex integrations and produce scalable solutions to improve company-wide workflows and...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$140K - $180K *

Contribute to cutting-edge threat intelligence by transforming research outputs into actionable production artifacts. Collaborate with cross-functional teams to enhance security detection systems and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $200K *

Drive operational excellence and reliability across our product portfolio, leading SRE and QA teams while defining strategy, metrics, and incident management. Collaborate with engineering and security...

US-AnywhereRemote

Reposted 6 days ago

  •   11 - 15 years exp.  •   Healthcare

$150K - $180K *

Play a key role in leading and scaling a global engineering team, fostering a culture of excellence, and integrating AI into development processes to enhance efficiency and performance across all plat...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $190K *

Join a team that's dedicated to providing comprehensive cybersecurity solutions. Collaborate with sales, educate customers, and drive meetings to address security challenges while showcasing innovativ...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $157K *

Empower customer success by resolving complex technical challenges and enhancing service delivery. Lead and coach a skilled team while ensuring high standards in equipment maintenance and customer com...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Take ownership of enterprise infrastructure development and maintenance, enhancing scalability and performance. Collaborate on server and storage systems, and ensure modern security integration while...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Manage and scale a global engineering organization, driving AI integration and delivery efficiency while promoting a culture of innovation, accountability, and technical excellence among remote teams...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$184K - $289K *

Lead high-impact incident response in complex cloud environments, coordinating major security incidents. Manage a team, drive improvements, and implement AI tools for effective investigations while en...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$122K - $166K *

Shape the future of VoIP solutions by providing essential technical sales support and strategic guidance to drive successful business outcomes. Collaborate with the sales team to ensure seamless integ...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$136K - $148K *

Champion quality by collaborating with cross-functional teams to ensure robust, user-centered web applications through meticulous testing and process improvement...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $153K *

Champion quality assurance as you lead testing strategies, collaborate with cross-functional teams, and mentor junior engineers. Drive continuous improvement and ensure our products exceed user experi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Innovate in a dynamic, remote team environment by developing software solutions in Aerospace & Defense. Leverage your coding expertise to drive projects, collaborating with engineers to meet customer...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$132K - $182K *

Explore a pivotal role in AI infrastructure where you'll architect, enhance, and scale systems, lead incident response, and foster cross-functional collaboration to optimize platform capabilities...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$112K - $141K *

Design AWS infrastructure for PLM software implementations, ensuring security and performance. Collaborate with teams, automate processes, and manage application upgrades while supporting DoD customer...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$106K - $156K *

Empower customer success as you lead the Escalation Management team, tackle complex technical challenges, and drive meaningful outcomes through effective collaboration and innovative coaching solution...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$72K - $115K *

Drive innovative workflow automation and data integration to enhance partner management within a centralized platform. Collaborate on processes that boost operational efficiency and data accuracy whil...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$123K - $132K *

Take ownership of enhancing in-house tools, investigating performance issues, and optimizing enterprise systems while collaborating with cross-functional teams to ensure scalability and reliability of...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Contribute to engineering designs and proposals for client logistics solutions, driving business growth and operational efficiency while collaborating with teams to enhance distribution center operati...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$75K - $90K *

Unlock potential by driving exceptional performance in mission-critical mobile communications. Leverage your expertise to provide technical leadership, maintenance, and incident management for public...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$125K - $175K *

Transform the customer experience by leading technical deployments and ongoing account success. Own the technical aspects of customer relationships, drive adoption, and ensure optimal use of enterpris...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$81K - $92K *

Grow your career by driving new business through consultative sales in a dynamic remote environment. Engage with healthcare providers, manage a sales pipeline, and contribute to our sustained growth w...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.