Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$115K - $130K *

Advance internal efficiency as a Software Engineer, collaborating with cross-functional teams to automate workflows, develop AI-driven tools, and maintain CI/CD pipelines, ensuring high-quality softwa...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Lead the charge in providing advanced network support, ensuring optimal performance of client infrastructures. Collaborate across teams to solve complex issues while mentoring peers and enhancing serv...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Join the charge in protecting enterprise-critical digital assets through advanced threat detection and incident response. Collaborate cross-functionally to enhance security frameworks in a dynamic, hi...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Drive the design and enhancement of corporate security infrastructure, improving automation and maintaining strong security posture in a cloud environment. Collaborate with teams to implement controls...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $210K *

Join a team that's innovating the future of energy by integrating large-load facilities into the electric grid, solving complex challenges, and ensuring reliable power supply for high-performance comp...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $130K *

Unlock potential by driving enterprise-level unified communications solutions, optimizing voice, video, and collaboration services, and ensuring robust performance and security in alignment with feder...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$70K - $110K *

Join a team that's focused on delivering top-notch field service solutions. As a vital part of customer support, you will ensure seamless installation, maintenance, and repair of diverse systems, enha...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Help us unlock potential by leading the development of scalable digital solutions across a global network. Collaborate with diverse teams, ensuring exceptional quality and user experience in a fast-pa...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$132K - $253K *

Champion enterprise networking solutions by collaborating with OEM partners to ensure seamless ASIC integration, debugging, and deployment while providing technical guidance and support throughout the...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$93K - $155K *

Drive excellence as a senior technical instructor, enhancing training programs for BWRX-300 technology. Foster compliance and effective learning through robust program development, instruction, and co...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $170K *

Tackle financial strategy and execution as a key member of the corporate finance team. Lead month-end close, deliver insightful reports, and build financial models to support our growth in a high-pace...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $130K *

Lead the technical engagement in sales processes, ensuring solid implementation of document processing solutions for Public Sector clients. Collaborate across teams to drive successful deployments wit...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$57K - $106K *

Optimize customer experiences by providing expert troubleshooting, installation, and maintenance of software solutions in a dynamic service environment while building strong relationships with clients...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$104K - $130K *

Lead the charge in advancing the Automotive Sector product portfolio through strategic collaboration with distributors and customers, ensuring tailored solutions and impactful technical support to dri...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Transform customer support excellence by leading a high-performing team, implementing scalable AI-driven processes, and enhancing the overall customer experience. Partner cross-functionally to align p...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$135K - $160K *

Join a dynamic team driving innovative cloud storage solutions. Lead engineering efforts to design and maintain high-performance storage services globally, ensuring reliability and scalability for div...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Unlock potential as you lead the charge in empowering partners with essential tools and knowledge to excel in delivering AI-driven customer solutions, focusing on enhancing partner readiness and techn...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $150K *

Join a team that's shaping innovative mechanical solutions for prefabricated platforms. Leverage your expertise in HVAC to lead the development and ensure alignment with customer and operational goals...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$98K - $163K *

Lead contract execution for Technical Support and User Engagement, ensuring compliance and performance meet quality standards while coordinating with federal stakeholders in this comprehensive, full-t...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $120K *

Accelerate progress at a fast-growing CPaaS company by driving sales of programmable communication solutions to enterprise clients. Own the complete sales cycle while collaborating with cross-function...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$75K - $90K *

Unlock potential by improving digital marketing infrastructure through effective automation, campaign execution, and technology integration. Collaborate across teams to optimize performance and lead m...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$64K - $115K *

Grow your career with a dynamic role supporting cutting-edge metrology equipment. As a customer-focused technical expert, you will troubleshoot, train users, and optimize performance, ensuring clients...

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$85K - $106K *

Join us to manage and enhance AV technology for global events, ensuring seamless execution and high-quality experiences. Lead tech support for meetings, conferences, and executive needs in a dynamic r...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Unlock potential by leading strategic marketing for device intelligence solutions. Collaborate across teams to develop compelling content, empower sales, and establish thought leadership that drives s...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$164K - $235K *

Join a team that provides technical leadership for innovative browser security solutions, guiding product success across the sales lifecycle while collaborating with sales and engineering to enhance Z...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.