Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$110K - $130K *

Drive the design and implementation of electrical systems in hyper-scale data centers. You’ll ensure reliability and safety while collaborating with engineers to optimize power distribution and compli...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Pioneer the design and implementation of advanced electrical systems for hyper-scale data centers. Lead critical projects focusing on efficiency, reliability, and safety while mentoring engineers and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Make your mark at the intersection of technology and partnership. Drive the implementation of innovative payment solutions, manage complex integrations, and foster strategic relationships that elevate...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Innovate high-speed testing solutions by collaborating with sales teams to enhance customer success. Engage with diverse industry stakeholders including manufacturers and university labs to drive prod...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Unlock your potential by driving growth within enterprise accounts. Collaborate with cross-functional teams to build executive relationships, identify opportunities, and deliver technology solutions t...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Design and build scalable integrations between customer ERPs and our platform. Collaborate with cross-functional teams to translate business needs into technical solutions, enhancing customer onboardi...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$240K - $300K *

Join a team that's pivotal in ensuring our cloud infrastructure is reliable and scalable. You will build, operate, and enhance production systems using Kubernetes, AWS, and automation, making an impac...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $124K *

Lead the installation and troubleshooting of generator systems, ensuring quality control and cost management while effectively reporting project progress and coordinating resources for turbine operati...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$124K - $170K *

Accelerate innovation by developing scalable cloud solutions and enhancing complex data workflows. Collaborate with diverse teams to improve stakeholder outcomes while ensuring compliance and reliabil...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$250K - $413K *

Join a team that's transforming A/V experiences by building scalable cloud-based encoding pipelines for diverse media assets, enhancing workflows, and supporting an evolving ecosystem with innovative...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Media

$160K - $240K *

Engage in building innovative software solutions that enhance private markets investing. Collaborate with cross-functional teams to deliver quality projects, driving progress through effective communi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Transform your skills while providing critical support to global EDM customers, ensuring high satisfaction. Engage in hands-on consulting, issue resolution, and process improvement within a collaborat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Invent scalable customer success systems to enhance adoption and retention for a large portfolio. This role blends technical support with strategic program design to drive customer engagement and sati...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $150K *

Champion the development of a dynamic remote access product portfolio, coordinating across multifaceted teams and innovative technologies to optimize privileged and password management solutions in a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $160K *

Advance operational excellence by leading building automation systems for a global fleet, ensuring optimal coordination and continuous improvement of critical environments to meet AI workload demands...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$135K - $165K *

Unlock potential by serving as a technical lead and solution architect, collaborating with sales teams to deliver complex HR technology solutions. Drive compliance efficiency and demonstrate ROI to ex...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$93K - $128K *

Contribute to the remote programming and technical assistance of Fire Alarm Systems. Engage in customer support and collaborate with design and contracting teams to ensure accurate system implementati...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$95K - $144K *

Empower your career as you collaborate with a dynamic team to drive the adoption of cutting-edge IoT solutions. You'll shape the future of essential industries by enhancing supply chains and ensuring...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$137K - $221K *

Empower your career by joining our Site Reliability & Infrastructure Engineering team. Design and improve systems that ensure application reliability across cloud platforms while collaborating with en...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Elevate customer engagement through targeted marketing campaigns that drive revenue, collaborating closely with success and account management teams to turn insights into impactful strategies in non-p...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $95K *

Empower revenue growth by driving targeted marketing campaigns for existing customers. Collaborate with cross-functional teams to analyze insights and create strategic plans for effective communicatio...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$104K - $173K *

Join a dynamic team to provide technical solutions, optimize systems, and facilitate precision in Inquiry-to-Order processes, ensuring customer requirements align with technical standards in a fast-pa...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$83K *

Engage with customers to expertly start up, troubleshoot, and repair Data Center HVAC equipment. Collaborate independently on projects, ensuring equipment functionality while offering training and tec...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$85K - $105K *

Shape innovative solutions by partnering with sales teams to design scalable, client-oriented technologies that enhance business success and ensure seamless implementation and long-term adoption acros...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $260K *

Transform mission-critical cloud infrastructure by architecting and scaling resilient systems for high-throughput payments applications. Drive technical strategy in a multi-region AWS environment whil...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.