Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$113K - $152K *

Empower mission-critical environments by delivering Elastic solutions, guiding architecture and strategy while fostering strong customer relationships and driving maximum product value through tailore...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$117K - $193K *

Transform customer experiences in engineering by leveraging AI for automation. Partner with teams to deliver tailored demonstrations, showcase product impact, and drive technical conversations that hi...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Accelerate progress at a mission-critical role focusing on Kubernetes cluster deployment, integration, and management. Enhance interoperability and analytics for the DoD by ensuring scalable, reliable...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$152K - $259K *

Drive innovation in customer support systems by leading technology strategy to enhance post-sales operations, with a focus on scalability and integration across teams for improved customer experiences...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Partner with us to drive enterprise sales success by delivering tailored solutions, conducting impactful product demonstrations, and connecting with top organizational leaders to shape strategic custo...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$175K - $200K *

Serve as a key technical resource, leveraging cybersecurity expertise to support sales of our Managed Detection & Response solutions. Collaborate with partners and customers to deliver tailored presen...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Grow your career with a vital role in developing cutting-edge cloud-based software solutions. Lead engineering teams, implement best practices, and enhance productivity while mentoring junior staff an...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Champion the execution of DeltaV automation in biopharma manufacturing. Leverage your expertise to troubleshoot issues, mentor junior engineers, and ensure compliance during C&Q activities, making imp...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$77K - $105K *

Shape customer experiences by driving technical support and onboarding initiatives. Collaborate with teams to resolve issues, perform health checks, and ensure customer success, leveraging expertise t...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$131K - $174K *

Transform your career by leading the architecture and strategy of Oracle WMS inbound processes, collaborating with diverse teams to enhance product features, streamline development, and drive effectiv...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$168K - $240K *

Join a high-impact team as a technical partner, bridging complex solutions with business goals. Utilize your expertise in cybersecurity and networking to drive success in the public sector, ensuring c...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$155K - $180K *

Take ownership of end-to-end software development by collaborating with cross-functional teams, providing SDK support, and delivering high-quality solutions to enhance client experiences in the rapidl...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$140K - $180K *

Unlock your potential as you design and evolve a robust global cloud networking platform, driving innovative solutions and enhancing security and scalability within a collaborative team environment...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$212K - $286K *

Pioneer innovative identity solutions as you design and scale our identity platform, ensuring secure access and seamless security integration across systems. Collaborate with teams to drive reliable i...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $211K *

Champion your sales expertise to enhance revenue and impact within the HPLC workflows. Drive strategy, manage complex accounts, and lead initiatives to foster customer relationships while promoting cu...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Elevate your career as a Calypso Support Analyst, driving support across Fixed Income and Derivatives in a dynamic greenfield environment while collaborating with cross-functional teams to enhance tra...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $217K *

Transform customer experiences by leading end-to-end systems engineering solutions. Collaborate with cross-functional teams to create reliable, scalable backend services and modern frontend applicatio...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Lead the charge in providing on-site installation, maintenance, and repair of complex electron microscopy systems, while ensuring customer satisfaction through effective communication and technical ex...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $114K *

Engineer innovative OSP designs using GIS tools while ensuring compliance, budget adherence, and effective project management across diverse locations. Lead collaborations with stakeholders for succes...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Optimize data center connectivity through effective project lifecycle management, ensuring timely delivery and quality standards. Collaborate with cross-functional teams, manage vendor relationships...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Champion the execution of airplane certification for the Boeing 777X, collaborating across functions to ensure compliance with rigorous regulations while authoring pivotal certification documents and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$91K - $163K *

Elevate cloud infrastructure reliability by architecting and maintaining robust systems across commercial and government platforms, shaping performance with a focus on automation and resiliency, and c...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$102K - $153K *

Develop key sales strategies to enhance revenue growth in analytical markets. Leverage technical expertise, build customer relationships, and mentor teams to drive product adoption and sales success i...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$115K - $130K *

Advance internal efficiency as a Software Engineer, collaborating with cross-functional teams to automate workflows, develop AI-driven tools, and maintain CI/CD pipelines, ensuring high-quality softwa...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Join a dynamic Pre-Sales Solutions Consultant team to drive technical solutions for clients. Leverage your expertise in data center and IT solutions to provide exceptional value and position yourself...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.