Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$123K - $164K *

Drive your career forward as you lead the Data Center infrastructure services, collaborating across teams to define strategies, execute plans, and build impactful solutions in a rapidly evolving marke...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$105K - $120K *

Help us drive sales growth by providing technical support for pre- and post-sales opportunities. Collaborate closely with sales teams in the Greater Phoenix Area, delivering top-tier engineering solut...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Technical Services

$138K - $192K *

Join us as a Principal Presales Engineer, where you will drive technical solutions, influence client engagement, and mentor sales teams. Leverage your expertise to build innovations and elevate custom...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$89K - $148K *

Transform the U.S. Army Corps of Engineers' IT capabilities by providing expert Mobile Device Management solutions and support. Collaborate within an agile team to ensure secure, efficient, and innova...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$89K - $148K *

Unlock your potential as a Telecommunications Engineering Specialist, contributing to innovative solutions in mobile device management while supporting the mission of the U.S. Army Corps of Engineers...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $130K *

Drive your career forward as you engage with clients to solve complex challenges, configure innovative solutions, and showcase the value of technology through compelling demonstrations in a collaborat...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$191K - $239K *

Join a team that's revolutionizing developer engagement. As a key contributor, you'll enhance the developer experience for our expanding product suite, creating tools, content, and connectivity soluti...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$143K - $179K *

Unlock potential by shaping the developer experience across multiple products. Engage with diverse teams to improve tools and resources, while creating impactful content and fostering understanding fo...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $130K *

Lead the development and implementation of service quality frameworks, ensuring compliance with SLAs/SLOs across a large ServiceNow environment while driving continuous improvement and stakeholder eng...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$138K - $247K *

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $200K *

Lead the charge in implementing Zscaler solutions, guiding clients through setup and management while collaborating with security teams to ensure success. Be a crucial technical resource and support t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Elevate your career by partnering with us to deliver innovative solutions. Utilize your technical skills and customer service orientation to support sales goals and enhance the CDP platform, driving v...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$87K - $117K *

Join our team as you install, maintain, and repair advanced particle acceleration systems at diverse customer sites, while collaborating with global teams to ensure seamless operations and innovative...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$190K - $225K *

Champion the evolution of our platform's capabilities by collaborating with Product Managers and Engineering teams to drive impactful features and integrations in our Infrastructure Observability port...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$176K - $237K *

Join a team that's shaping the future of customer experience by designing robust backend systems for Temporal Cloud. Lead critical projects, enhance reliability, and mentor fellow engineers, driving t...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Elevate your career by partnering with Sales to transform prospects' needs into innovative solutions, showcasing the power of AI. Drive technical wins and deliver compelling demos that prove value, wh...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $150K *

Develop strategic partnerships with members, driving supply chain efficiencies and solutions. Support account management, analytics, and project implementation to optimize operational outcomes and enh...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in vulnerability management and AI security partnerships across teams, ensuring robust protection against emerging threats while enhancing the security posture and compliance for AI in...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $137K *

Empower high-level support for cutting-edge equipment in research labs. Lead installation, troubleshooting, and maintenance for FTIR spectrometers while ensuring customer satisfaction and operational...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $100K *

Empower client success by delivering expert support for advanced IT systems. Utilize your extensive knowledge of cloud and on-premise technologies to solve complex issues, ensuring excellent customer...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $180K *

Drive pre-sales technical strategy and team leadership, focusing on AI architecture and integrations. Collaborate with sales, product, and engineering leaders to optimize demo excellence and ensure hi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Shape the future of cloud security by designing and securing complex cloud environments across GCP, Azure, and AWS, while providing strategic guidance and enhancing compliance for clients with a focus...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $140K *

Join a team that's dedicated to enhancing customer success through technical expertise, strategic support, and continuous relationship building. Your role will bridge customer needs with product offer...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$128K - $183K *

Tackle complex challenges as a Commercial Sales Engineer, delivering tailored technical solutions and presentations to customers while collaborating closely with sales teams to ensure alignment with c...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $260K *

Accelerate partner growth at our channel by empowering solutions integration and VAR communities with training, best practices, and strategic support, ensuring successful adoption of innovative techno...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.