Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$119K - $170K *

Lead the charge in ensuring the reliability and performance of a global cloud infrastructure. Collaborate with cross-functional teams to design and implement innovative monitoring solutions, optimizin...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$124K - $170K *

Join a team that’s advancing healthcare technology by ensuring the highest standards of software quality throughout the medical device life cycle. Lead assurance activities and compliance efforts to e...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$96K - $132K *

Help us enhance healthcare systems by providing exceptional technical support and solutions. Collaborate with diverse teams to optimize software performance, manage client inquiries, and drive improve...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$137K - $190K *

Build secure and scalable cloud environments by leading cloud security initiatives, enhancing security posture, mitigating risks, and fostering collaboration across infrastructure and engineering team...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Transform client relationships by overseeing technical implementations and support. Collaborate with sales and engineering to ensure compliance solutions meet client needs while driving the successful...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$107K - $150K *

Innovate systems performance by installing and customizing z/OS. Lead mainframe software support, enhance security, and facilitate disaster recovery planning while ensuring compliance and efficiency i...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $120K *

Join a team that's dedicated to fostering customer relationships while driving aftermarket sales growth through technical expertise and commercial execution. This role engages directly with clients, d...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $120K *

Engage customers through strong relationship management, combining technical expertise with sales execution to drive aftermarket growth. Collaborate with cross-functional teams to develop tailored sol...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $120K *

Optimize customer relationships and drive aftermarket sales by identifying opportunities, recommending technical solutions, and collaborating with internal teams to ensure successful execution and cus...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $120K *

Unlock potential by fostering customer relationships, driving sales growth, and delivering tailored technical solutions. Engage in regional travel to develop business opportunities while working colla...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $120K *

Transform customer relationships by leveraging your technical expertise and commercial skills. Drive sales growth in aftermarket services while understanding client needs and delivering tailored solut...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$116K - $197K *

Transform your career by providing critical technical support during the pre-sales evaluation phase. Leverage your deep identity management expertise to lead tailored POCs that showcase innovative sol...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $260K *

Shape innovative infrastructure solutions by collaborating with teams, building partnerships, and identifying technology opportunities across Data Center and Cloud environments. Engage clients to tran...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$83K - $133K *

Shape the future of power systems by leading technical projects, ensuring operational excellence, and maintaining strong client relationships. Drive innovation and support a diverse team in delivering...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Lead and enhance L1/L2 IT support operations while mentoring a dedicated team. Manage escalations, improve processes, and drive IT service excellence while ensuring seamless user experiences throughou...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$67K - $110K *

Lead the charge in developing technical expertise while gaining hands-on experience in field engineering. Engage in extensive training and travel to support power generation projects, ensuring the saf...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Energy & Utilities

$67K - $110K *

Discover a fulfilling career in engineering as you gain hands-on experience through comprehensive training, travel, and professional mentorship, shaping your expertise in complex turbine systems and c...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$75K - $105K *

Elevate customer satisfaction as a Field Service Representative, executing on-site service work, ensuring safety compliance, and troubleshooting power equipment to deliver top-notch service and expert...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$92K - $138K *

Grow your career with a vital role in designing and maintaining telephony systems, enhancing customer experiences by optimizing Cisco UC, PCCE, and Five9 infrastructures, while collaborating with cros...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$92K - $125K *

Lead the charge in enhancing customer success as a Service Operations Manager. Develop a high-performing team, drive operational excellence, and foster cross-functional collaboration to ensure top-not...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Drive your career with us by crafting impactful Power BI dashboards and Azure data solutions. Collaborate with cross-functional teams to enhance data accuracy while leveraging cutting-edge analytics t...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Lead the development of compelling technical content to educate and engage IT professionals. Collaborate across teams to communicate product capabilities, driving awareness and adoption through innova...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $100K *

Unlock potential by providing expert technical support and training for aviation satellite communications systems. Collaborate cross-functionally to troubleshoot complex issues and enhance customer sa...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$70K - $95K *

Join a team that's dedicated to enhancing automation solutions through troubleshooting, programming, and customer collaboration. Leverage your skills to improve machinery performance and ensure seamle...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Technical Services

$131K - $174K *

Empower the architecture and delivery of Oracle WMS solutions, collaborating with cross-functional teams to ensure alignment on product vision. Provide strategic oversight and mentorship while driving...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.