Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$76K - $128K *

Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$68K - $113K *

Shape the future of energy by launching your career in Field Engineering. Gain hands-on experience with power generation technologies while traveling to customer sites, supporting installations and ma...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$68K - $113K *

Drive your career forward by joining our entry-level Field Engineering Program! Gain hands-on technical training and experience while traveling to customer sites, supporting power generation projects...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$160K - $240K *

Transform the online gaming experience by driving backend orchestration for our global containerized game servers. Collaborate in a passionate team to enhance systems, ensuring smooth operation, secur...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $141K *

Lead the charge in solving complex engineering challenges, optimizing network operations, and driving innovative solutions. Collaborate with teams while acting as a subject matter expert to ensure sea...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$74K - $124K *

Join a team that's redefining power systems! Contribute as a technical expert providing crucial post-sales support, problem resolution, and system integration while enhancing tools and processes for u...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$120K - $150K *

Build user interfaces and backend APIs as a full stack engineer. Collaborate with customers, manage the product lifecycle, and contribute to open-source projects with technologies like Go, TypeScript...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$148K - $193K *

Manage and oversee full-cycle ICT design for mission-critical data centers and smart buildings. Collaborate with leadership, lead design teams, and develop project specifications. Ensure projects are...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $150K *

Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Optimize backend systems by designing, building, and maintaining robust APIs and services. Collaborate with cross-functional teams to enhance features, debug issues, and drive engineering excellence a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $250K *

Elevate operational excellence in electrical infrastructure for hyperscale AI data centers. Lead audits, ensure readiness, and drive improvements, bridging operations, design, and construction to main...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $125K *

Empower innovation by owning and enhancing our enterprise network. You will lead the evolution of cloud-based infrastructure, ensuring security, uptime, and automation while collaborating across teams...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$137K - $175K *

Join a team that's transforming enterprise AI through innovative solutions, leading client engagements from discovery to delivery, while collaborating with cross-functional teams to drive impactful cl...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$388K - $500K+*

Elevate customer support by designing and building robust systems that enhance operational efficiency and user experience, collaborating across teams to innovate solutions for a high-traffic, hybrid t...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$220K - $276K *

Innovate customer solutions by integrating technical expertise in enterprise sales. As a key player, you'll drive customer engagement and establish relationships that enhance product integration and o...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$98K - $188K *

Champion the development of innovative mechanical nuclear systems, integrating engineering expertise to support BWRX-300 design objectives while collaborating across teams to enhance product quality a...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$136K *

Reimagine software solutions as a Senior Full Stack Engineer, collaborating with diverse technologies to develop and maintain custom applications while ensuring high-quality products across various in...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$168K - $219K *

Empower enterprise customers through value-driven solution selling, leveraging technical expertise and collaboration with sales teams to deliver impactful outcomes that enhance business success and fo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$124K - $165K *

Transform customer experiences by partnering with sales teams to solve complex business problems. As a solution expert, navigate mid-market accounts and showcase how Atlassian products elevate busines...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$204K - $266K *

Grow your career with this leadership role guiding Solutions Engineers while collaborating with sales to enhance customer solutions and drive revenue growth in a dynamic, fast-paced environment...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Join a team that leads global technical support operations, optimizing service delivery and team performance while ensuring high-quality customer experiences and effective case management in a dynamic...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $109K *

Contribute to innovative solutions by providing advanced remote support and expertise for complex security and life safety systems, ensuring optimal performance and high customer satisfaction througho...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Technical Services

$125K - $157K *

Build a robust AWS database strategy by leading the migration from SQL Server on EC2 to RDS. Upskill a dedicated team, optimize costs, and ensure compliance for critical healthcare applications servin...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $250K *

Transform operations by leading critical mechanical systems in AI data centers. Drive technical readiness, oversee audits, and enhance cooling infrastructure to meet rigorous demands while mentoring u...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$119K - $170K *

Join a team that’s driving innovation and excellence in cloud operations. As a vital member of the Zero Trust Exchange team, you'll enhance our production data center, ensuring reliability, performanc...

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.