Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$110K - $130K *

Help us elevate data center performance through advanced HVAC design and analysis. Collaborate with global teams on cutting-edge projects while ensuring energy efficiency and system resilience, all wi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$125K - $150K *

Accelerate progress at the forefront of blockchain security by identifying vulnerabilities, designing innovative tools, and collaborating with engineering teams to fortify the Tempo protocol against e...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Pioneer secure, efficient infrastructure and cybersecurity solutions for corporate environments. Collaborate with teams to ensure compliance and enhance technology operations through innovative, scala...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Shape the future of user-centric software design by collaborating on innovative solutions, enhancing design systems, and optimizing UI/UX for a large-scale application with over 100,000 active users...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$66K - $109K *

Deliver exceptional remote support by troubleshooting and resolving Tier 0-2 IT incidents efficiently. Collaborate in a 24/7 operational team to enhance user experience and maintain critical systems w...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $109K *

Join us to support vital IT infrastructure by resolving Tier 0-2 incidents. Collaborate with a dedicated 24/7 team, apply ITIL processes, and enhance user experience through effective incident managem...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Drive the infrastructure behind robust, enterprise-scale applications and AI agents. Own cloud environments, data pipelines, and observability systems to ensure scalable, reliable, and efficient platf...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$97K - $148K *

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Serve as a key liaison in managing technical partnerships, optimizing advertising performance, and enhancing data-driven insights across diverse platforms to drive revenue growth and operational excel...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Contribute to seamless client onboarding by implementing secure, compliant IT solutions. Collaborate with engineers and project managers, ensuring reliable outcomes through detailed planning and execu...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $350K *

Empower innovative mechanical design initiatives for critical infrastructure projects. Collaborate with multi-disciplinary teams and clients to ensure excellence in HVAC systems, while mentoring peers...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$133K - $200K *

Optimize technical messaging for developer platforms by crafting credible content, driving engagement, and translating complexity into clarity. Collaborate cross-functionally to enhance developer expe...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$105K - $175K *

Join a team that's driving innovation in cloud-based email security services. Work alongside experts to design and implement robust solutions, influence engineering practices, and mentor junior develo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$122K - $158K *

Lead the transformation of service delivery in large-scale data center environments. Utilize your expertise to enhance customer satisfaction while driving operational efficiencies and strategic initia...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Technical Services

$112K - $150K *

Optimize customer interactions by providing top-tier technical support and training, managing complex installations, and leading sales efforts. Collaborate across departments to enhance product perfor...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Join a dynamic engineering team to design and manage Private LTE and 5G laboratory environments, ensuring optimal performance and operational readiness for innovative customer solutions and network va...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$138K - $192K *

Champion technical pre-sales engagements to deliver innovative solutions. Build trust with customers, lead extensive demos, and provide consultative guidance. Collaborate closely with sales teams on o...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$138K - $192K *

Engineer solutions that drive customer success in a fully autonomous role while collaborating with Account Executives and technical teams to ensure product fit and technical win through engaging pre-s...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$388K - $500K+*

Join our dynamic team to innovate and elevate the consumer help center experience for millions. As a full stack engineer, you'll build and enhance scalable solutions while collaborating with cross-fun...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Lead and design innovative structural solutions for hyperscale data centers, ensuring technical excellence and code compliance while collaborating with multidisciplinary teams to achieve project goals...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in structural design for data centers, leveraging advanced techniques in concrete and steel to deliver innovative, sustainable solutions while collaborating with diverse teams and clie...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Unlock potential by leading structural design for large-scale data center projects, ensuring alignment with sustainability practices. Collaborate with global teams to deliver innovative solutions in f...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Empower your career by leading innovative structural designs for cutting-edge data center projects. Join a dynamic team focusing on sustainable, resilient engineering solutions while engaging collabor...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Elevate your career by leading structural design for innovative data center projects. Collaborate globally on large scale facilities, utilizing your expertise in concrete and steel structures while ad...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Solve complex structural challenges for data center designs, leading teams in delivering innovative, resilient solutions. Collaborate globally on high-impact projects and advance sustainable practices...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.