In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Senior Mechanical Engineer, Data Centers - Remote (U.S.)
$110K - $130K *
Help us elevate data center performance through advanced HVAC design and analysis. Collaborate with global teams on cutting-edge projects while ensuring energy efficiency and system resilience, all wi...
3 weeks ago
$125K - $150K *
Accelerate progress at the forefront of blockchain security by identifying vulnerabilities, designing innovative tools, and collaborating with engineering teams to fortify the Tempo protocol against e...
Reposted 6 days ago
Infrastructure & Security Engineer
$110K - $130K *
Pioneer secure, efficient infrastructure and cybersecurity solutions for corporate environments. Collaborate with teams to ensure compliance and enhance technology operations through innovative, scala...
3 weeks ago
Staff Design Engineer - Canada
$110K - $130K *
Shape the future of user-centric software design by collaborating on innovative solutions, enhancing design systems, and optimizing UI/UX for a large-scale application with over 100,000 active users...
1 week ago
$66K - $109K *
Deliver exceptional remote support by troubleshooting and resolving Tier 0-2 IT incidents efficiently. Collaborate in a 24/7 operational team to enhance user experience and maintain critical systems w...
2 weeks ago
$66K - $109K *
Join us to support vital IT infrastructure by resolving Tier 0-2 incidents. Collaborate with a dedicated 24/7 team, apply ITIL processes, and enhance user experience through effective incident managem...
2 weeks ago
$135K - $160K *
Drive the infrastructure behind robust, enterprise-scale applications and AI agents. Own cloud environments, data pipelines, and observability systems to ensure scalable, reliable, and efficient platf...
Reposted 1 week ago
Enterprise Customer Success Manager
$97K - $148K *
Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...
Yesterday
$100K - $120K *
Serve as a key liaison in managing technical partnerships, optimizing advertising performance, and enhancing data-driven insights across diverse platforms to drive revenue growth and operational excel...
3 weeks ago
IT Project Engineer (East Coast)
$90K - $110K *
Contribute to seamless client onboarding by implementing secure, compliant IT solutions. Collaborate with engineers and project managers, ensuring reliable outcomes through detailed planning and execu...
Reposted 2 days ago
$125K - $350K *
Empower innovative mechanical design initiatives for critical infrastructure projects. Collaborate with multi-disciplinary teams and clients to ensure excellence in HVAC systems, while mentoring peers...
2 days ago
Technical Product Marketer, Developer Platform
$133K - $200K *
Optimize technical messaging for developer platforms by crafting credible content, driving engagement, and translating complexity into clarity. Collaborate cross-functionally to enhance developer expe...
2 weeks ago
$105K - $175K *
Join a team that's driving innovation in cloud-based email security services. Work alongside experts to design and implement robust solutions, influence engineering practices, and mentor junior develo...
1 week ago
Principal Engineer, Service Delivery
$122K - $158K *
Lead the transformation of service delivery in large-scale data center environments. Utilize your expertise to enhance customer satisfaction while driving operational efficiencies and strategic initia...
Yesterday
$112K - $150K *
Optimize customer interactions by providing top-tier technical support and training, managing complex installations, and leading sales efforts. Collaborate across departments to enhance product perfor...
1 week ago
$100K - $120K *
Join a dynamic engineering team to design and manage Private LTE and 5G laboratory environments, ensuring optimal performance and operational readiness for innovative customer solutions and network va...
3 weeks ago
$138K - $192K *
Champion technical pre-sales engagements to deliver innovative solutions. Build trust with customers, lead extensive demos, and provide consultative guidance. Collaborate closely with sales teams on o...
1 week ago
$138K - $192K *
Engineer solutions that drive customer success in a fully autonomous role while collaborating with Account Executives and technical teams to ensure product fit and technical win through engaging pre-s...
3 weeks ago
Software Engineer - Customer Service Platform
$388K - $500K+*
Join our dynamic team to innovate and elevate the consumer help center experience for millions. As a full stack engineer, you'll build and enhance scalable solutions while collaborating with cross-fun...
2 weeks ago
Senior Structural Engineer, Data Centers - Remote (U.S.)
$110K - $130K *
Lead and design innovative structural solutions for hyperscale data centers, ensuring technical excellence and code compliance while collaborating with multidisciplinary teams to achieve project goals...
3 weeks ago
Senior Structural Engineer, Data Centers - Remote (U.S.)
$110K - $130K *
Lead the charge in structural design for data centers, leveraging advanced techniques in concrete and steel to deliver innovative, sustainable solutions while collaborating with diverse teams and clie...
3 weeks ago
Senior Structural Engineer, Data Centers - Remote (U.S.)
$110K - $130K *
Unlock potential by leading structural design for large-scale data center projects, ensuring alignment with sustainability practices. Collaborate with global teams to deliver innovative solutions in f...
3 weeks ago
Senior Structural Engineer, Data Centers - Remote (U.S.)
$110K - $130K *
Empower your career by leading innovative structural designs for cutting-edge data center projects. Join a dynamic team focusing on sustainable, resilient engineering solutions while engaging collabor...
3 weeks ago
Senior Structural Engineer, Data Centers - Remote (U.S.)
$110K - $130K *
Elevate your career by leading structural design for innovative data center projects. Collaborate globally on large scale facilities, utilizing your expertise in concrete and steel structures while ad...
3 weeks ago
Senior Structural Engineer, Data Centers - Remote (U.S.)
$110K - $130K *
Solve complex structural challenges for data center designs, leading teams in delivering innovative, resilient solutions. Collaborate globally on high-impact projects and advance sustainable practices...
3 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.