Technical Customer Support Engineer Jobs in Annapolis, MD

Champion operational reliability and performance of enterprise AI systems. Drive incident response, optimize observability, and ensure high availability across cloud and classified environments while...

Contribute to innovative solutions by providing advanced remote support and expertise for complex security and life safety systems, ensuring optimal performance and high customer satisfaction througho...

Join a dynamic team to provide Systems Engineering support for advanced military helicopter systems. Engage in the full lifecycle of acquisition processes, utilizing your expertise in acoustics, senso...

Optimize developer productivity by owning the monorepo and enhancing the build/test/deploy systems for a fast-growing team. Collaborate for operational excellence across a multi-cloud infrastructure...

Drive security outcomes by employing your expertise to reinforce AWS services. Collaborate across teams to tackle vulnerabilities, enhance incident response, and implement proactive solutions that sec...

Optimize the Technical Support team to enhance customer success through real-time issue resolution, skill development, and process improvements, while fostering a collaborative and high-performing tec...

Build a robust AWS database strategy by leading the migration from SQL Server on EC2 to RDS. Upskill a dedicated team, optimize costs, and ensure compliance for critical healthcare applications servin...

Transform operations by leading critical mechanical systems in AI data centers. Drive technical readiness, oversee audits, and enhance cooling infrastructure to meet rigorous demands while mentoring u...

Join a dynamic team to enhance education and training applications through Life Cycle Sustainment activities, maintaining and optimizing hybrid Windows/Linux systems while embracing cloud technology a...

Lead the charge in ensuring the reliability and performance of a global cloud infrastructure. Collaborate with cross-functional teams to design and implement innovative monitoring solutions, optimizin...

Provide exceptional IT support by troubleshooting and resolving complex issues with mobile devices, PCs, and network connectivity while ensuring a high level of customer service and documentation for...

Contribute to enhancing testing processes by designing and maintaining automated scripts, integrating tests into CI/CD pipelines, and collaborating with teams to improve application quality and Vetera...

Drive quality assurance initiatives in aerospace manufacturing by leading root cause investigations, ensuring compliance with rigorous standards, and fostering collaboration across teams to enhance sa...

Join a team that’s advancing healthcare technology by ensuring the highest standards of software quality throughout the medical device life cycle. Lead assurance activities and compliance efforts to e...

Innovate systems performance by installing and customizing z/OS. Lead mainframe software support, enhance security, and facilitate disaster recovery planning while ensuring compliance and efficiency i...

Drive software innovation through developing and maintaining complex systems. Collaborate within a dynamic team, ensuring quality and performance while leveraging Python and AWS technologies for scala...

Lead and enhance L1/L2 IT support operations while mentoring a dedicated team. Manage escalations, improve processes, and drive IT service excellence while ensuring seamless user experiences throughou...

Lead the charge in developing technical expertise while gaining hands-on experience in field engineering. Engage in extensive training and travel to support power generation projects, ensuring the saf...

Discover a fulfilling career in engineering as you gain hands-on experience through comprehensive training, travel, and professional mentorship, shaping your expertise in complex turbine systems and c...

Grow your career with a vital role in designing and maintaining telephony systems, enhancing customer experiences by optimizing Cisco UC, PCCE, and Five9 infrastructures, while collaborating with cros...

Lead the charge in enhancing customer success as a Service Operations Manager. Develop a high-performing team, drive operational excellence, and foster cross-functional collaboration to ensure top-not...

Join us as a Solutions Engineer to empower federal enterprise sales, facilitating technical presentations and guiding clients through complex deployments. Collaborate closely with account executives t...

Drive the development and maintenance of scalable software applications while collaborating with cross-functional teams. Mentor junior engineers and ensure high-quality solutions through best practice...

Unlock potential by providing expert technical support and training for aviation satellite communications systems. Collaborate cross-functionally to troubleshoot complex issues and enhance customer sa...

Join a team that's dedicated to enhancing automation solutions through troubleshooting, programming, and customer collaboration. Leverage your skills to improve machinery performance and ensure seamle...