Technical Account Manager Jobs

Explore Technical Account Manager jobs for experienced professionals who connect technology, customer needs, and business outcomes. These roles help customers get lasting value from complex products and services while building trusted relationships with key accounts. Ladders features vetted professional opportunities paying $100,000 or more.

What Does a Technical Account Manager Do?

Technical Account Managers (TAMs) guide customers through implementation, adoption, and ongoing use of a company’s technology. They translate technical concepts into practical recommendations, coordinate with engineering and support teams, and help resolve complex issues. Depending on the organization, the role may also include account planning, product feedback, renewals, and identifying opportunities to expand customer partnerships.

Common Responsibilities

  • Build relationships with customer stakeholders and understand their technical and business goals.
  • Advise customers on product configuration, integrations, best practices, and adoption.
  • Coordinate incident response and communicate progress on technical challenges.
  • Work across sales, customer success, product, engineering, and support teams.
  • Monitor account health, identify risks, and develop plans to improve customer outcomes.
  • Share customer insights with internal teams to inform product improvements.

Skills and Qualifications

Employers often seek a combination of technical fluency and customer-facing communication. Relevant strengths may include cloud platforms, software or systems integration, troubleshooting, project coordination, data analysis, and knowledge of a specific industry or product. Successful TAMs listen carefully, explain complex topics clearly, manage competing priorities, and build credibility with both technical teams and senior decision-makers. Requirements vary by employer and seniority.

Technical Account Manager Career Opportunities

TAM positions are available across areas such as enterprise software, cloud computing, cybersecurity, data platforms, and telecommunications. Career paths may lead to senior or strategic account management, customer success leadership, solutions consulting, or technical program management. Browse current Technical Account Manager openings on Ladders to find vetted roles paying $100,000 or more and identify opportunities aligned with your experience.

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$110K - $130K *

Join a dynamic team to empower partners in building AI solutions using the Cognigy platform. You will provide hands-on technical enablement, training, and support, guiding partners from basic understa...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $125K *

Shape the future of pharmaceutical account management by cultivating strategic relationships, driving retention, and identifying growth opportunities. Collaborate cross-functionally to deliver excepti...

Spartanburg, SCRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $160K *

Optimize customer success by providing proactive technical support and guidance. Engage with clients at all levels, ensuring effective onboarding and resolution of technical issues while advocating fo...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$158K - $208K *

Innovate the future of our enterprise SaaS platform by defining product strategy, driving customer value, and collaborating with cross-functional teams to enhance user experiences and achieve growth o...

Waterloo, ONRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$121K - $218K *

Join a team that's shaping security strategies for a leading Cloud platform. Contribute your engineering expertise to develop innovative, scalable, and secure solutions across various domains, while c...

Cambridge, MARemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $125K *

Lead technology operations for global teams, optimizing systems and support. Collaborate on strategic AI solutions, ensuring compliance and enhancing workflows. Drive efficiency and innovation in a dy...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $158K *

Grow your career with a strategic role focused on developing and managing a robust partner network. Drive sales growth through effective partner relationships and innovative marketing strategies in th...

Pleasanton, CARemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Drive growth by leading parts and service operations for dealer networks, enhancing customer satisfaction and technical support within the heavy equipment industry while optimizing dealer performance...

Georgia, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$140K - $160K *

Transform your career by leading strategic account management for top Healthcare clients. Drive client satisfaction, revenue growth, and operational excellence while collaborating with cross-functiona...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$152K - $197K *

Join a team that's driving innovation in community banking. As a strategic leader, you'll enhance client relationships, shape payment strategies, and deliver measurable growth across the Mid South reg...

Illinois, USRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Transform the Central Region's channel strategy by leading a high-performing team, driving revenue growth, and fostering strategic partnerships. Collaborate with executives to align goals and maximize...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$212K - $319K *

Unlock potential by driving sales of innovative financial solutions, managing complex deal cycles, and engaging with C-suite clients. Leverage your expertise to develop strategies that enhance client...

San Diego, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$81K - $170K *

Lead enterprise sales initiatives, driving partnerships with IMBs, Credit Unions, and Banks to enhance digital transformation and workflow efficiency in the mortgage sector. Own the sales process and...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$210K - $250K *

Optimize global talent acquisition strategies to build a high-performance team, ensuring exceptional hiring standards and a data-driven recruiting engine that supports rapid growth across diverse mark...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $130K *

Champion quality and commissioning excellence across diverse construction projects, ensuring compliance and safety while fostering collaboration among teams and stakeholders to drive impactful results...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join our team to drive sales across a defined portfolio, engaging healthcare organizations with our innovative solutions. Own the sales cycle from prospecting to closing while collaborating with inter...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Grow enterprise relationships by leading post-sale success and driving outcomes for major accounts, enhancing onboarding, renewals, and multi-location expansions with a strategic, collaborative approa...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$68K - $168K *

Transform political engagement by driving software sales within a designated U.S. territory. Build relationships with Democratic officials and campaign professionals while managing outreach and client...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$272K - $374K *

Develop strategic relationships with key healthcare accounts, driving innovation and sales growth. Leverage your expertise in big data and cloud technologies to exceed targets and deliver exceptional...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$118K - $140K *

Shape strategic account management and drive revenue growth through effective collaboration and negotiation. Leverage data analytics to enhance customer relationships and ensure operational excellence...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$101K - $149K *

Transform strategic account management by leading innovative sales strategies, driving growth with large global customers, and fostering strong partnerships to achieve exceptional results in a dynamic...

Austin, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$120K - $180K *

Empower your career as you manage a territory, driving sales and building relationships with prestigious clients. Collaborate with a talented team to enhance customer experiences and maintain market l...

Texas, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$77K - $85K *

Strategize meaningful partnerships by engaging with community organizations. Drive initiatives in public health, leveraging relationship-building and sales skills to foster collaboration in the health...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Drive revenue growth by identifying new business opportunities and nurturing client relationships. Collaborate with teams to execute sales strategies and manage the full sales cycle, delivering impact...

Dallas, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$82K - $182K *

Drive customer success by managing relationships and articulating Aetna's technology value across diverse markets. Collaborate with teams to enhance client engagement and satisfaction through innovati...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What is a Technical Account Manager?question toggle

    A Technical Account Manager is a customer-facing professional who helps customers successfully adopt and use a company’s technical products or services. The role combines technical guidance, relationship management, and coordination with internal teams.

  • What does a Technical Account Manager do day to day?question toggle

    Daily work may include customer meetings, reviewing account needs, advising on product use and integrations, coordinating technical issue resolution, tracking adoption, and working with product, engineering, sales, or support teams.

  • What skills are important for Technical Account Managers?question toggle

    Important skills often include technical troubleshooting, knowledge of relevant software or cloud platforms, clear communication, customer relationship management, project coordination, and the ability to explain technical information to different audiences.

  • What qualifications do employers look for in Technical Account Managers?question toggle

    Requirements depend on the employer and product. Many roles value experience in a technical customer-facing position, familiarity with the company’s technology or industry, and a record of helping customers achieve business outcomes. Some employers prefer a degree or relevant certifications.

  • How can I find Technical Account Manager jobs paying $100,000 or more?question toggle

    Browse Technical Account Manager opportunities on Ladders, where professional roles are vetted and pay $100,000 or more. Review each listing for its responsibilities, location, compensation details, and experience requirements.