Technical Account Manager Jobs

Explore Technical Account Manager jobs for experienced professionals who connect technology, customer needs, and business outcomes. These roles help customers get lasting value from complex products and services while building trusted relationships with key accounts. Ladders features vetted professional opportunities paying $100,000 or more.

What Does a Technical Account Manager Do?

Technical Account Managers (TAMs) guide customers through implementation, adoption, and ongoing use of a company’s technology. They translate technical concepts into practical recommendations, coordinate with engineering and support teams, and help resolve complex issues. Depending on the organization, the role may also include account planning, product feedback, renewals, and identifying opportunities to expand customer partnerships.

Common Responsibilities

  • Build relationships with customer stakeholders and understand their technical and business goals.
  • Advise customers on product configuration, integrations, best practices, and adoption.
  • Coordinate incident response and communicate progress on technical challenges.
  • Work across sales, customer success, product, engineering, and support teams.
  • Monitor account health, identify risks, and develop plans to improve customer outcomes.
  • Share customer insights with internal teams to inform product improvements.

Skills and Qualifications

Employers often seek a combination of technical fluency and customer-facing communication. Relevant strengths may include cloud platforms, software or systems integration, troubleshooting, project coordination, data analysis, and knowledge of a specific industry or product. Successful TAMs listen carefully, explain complex topics clearly, manage competing priorities, and build credibility with both technical teams and senior decision-makers. Requirements vary by employer and seniority.

Technical Account Manager Career Opportunities

TAM positions are available across areas such as enterprise software, cloud computing, cybersecurity, data platforms, and telecommunications. Career paths may lead to senior or strategic account management, customer success leadership, solutions consulting, or technical program management. Browse current Technical Account Manager openings on Ladders to find vetted roles paying $100,000 or more and identify opportunities aligned with your experience.

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$94K - $125K *

Empower your career with an impactful role driving sales of complex supply chain solutions in healthcare. Engage C-suite executives, manage strategic accounts, and address industry challenges to deliv...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$226K - $338K *

Join a dynamic team at the forefront of AI-powered customer experience, driving transformative solutions and measurable results. Collaborate cross-functionally to architect innovative strategies that...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $150K *

Join a dynamic team to build and manage strategic partnerships in the public safety sector. Drive partner engagement, enhance sales enablement, and contribute to pipeline growth while collaborating cr...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$129K - $162K *

Deliver exceptional customer experiences by driving growth in strategic accounts. Collaborate with cross-functional teams to develop long-term strategies, identify opportunities, and build trusted rel...

Pennsylvania, USRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$130K *

Analyze and enhance cost accounting practices across manufacturing operations, leveraging Oracle ERP expertise to drive process improvements and financial insights. Collaborate with cross-functional t...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Lead critical incident management for AI infrastructure, driving rapid resolution and operational resilience through effective coordination, communication, and analysis across technical teams and data...

San Jose, CARemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$141K - $176K *

Drive go-to-market strategy for cyber risk intelligence solutions, engaging with cross-functional teams to craft compelling narratives that resonate with security leaders. Influence product strategies...

Boston, MARemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Join a dynamic team as a key partner in revenue operations, collaborating with sales leadership to drive growth, manage forecasting, and enhance business strategies across multiple units. Embrace inno...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $140K *

Join a team that's driving growth in the State and Local Government sector. You'll master the customer life cycle, manage key accounts, and exceed sales targets while fostering strong relationships an...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$135K - $176K *

Empower loan officers by ensuring a seamless user experience across multiple platforms. As a key player in product management, gather insights, drive development, and strategize for future growth in a...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$145K - $165K *

Inspire growth by leading content marketing strategies that enhance brand visibility and drive revenue. Collaborate with teams to produce impactful content across digital channels, leveraging AI tools...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $125K *

Empower the Activations team by analyzing data, building reports, and supporting documentation in ServiceNow. Collaborate with leadership to present insights and ensure service continuity while enhanc...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $125K *

Transform your career by driving sales strategies and building relationships with key clients. Leverage your expertise to enhance customer success and achieve ambitious revenue targets in a dynamic, c...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $200K *

Unlock potential by leading strategic accounts in ticketing, driving high-value sales and building influential relationships. Curate culturally relevant events while developing a robust sales pipeline...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $120K *

Shape the future of public safety by driving sales of innovative drone solutions. Own the full sales cycle in a multi-state territory, collaborating with key partners to deliver integrated technology...

Missouri, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's shaping the future of public safety through innovative drone technology. Drive sales in a multi-state territory, managing the full sales cycle while collaborating with key partners...

Ohio, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$43K - $129K *

Champion customer relationships by driving new account acquisitions in underserved markets. Showcase T-Mobile's innovative products and solutions, while enjoying opportunities for skill development an...

Massachusetts, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$145K - $193K *

Lead a dynamic team of technical experts to design and deliver innovative consulting services and educational programs, ensuring alignment with evolving product strategies and maintaining high standar...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Empower customer success by leading engagement strategies and maximizing value in the customer journey. Shape onboarding, training, and renewals to drive outcomes while collaborating across department...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$158K - $199K *

Champion client success by leading strategic initiatives for global accounts, driving growth and retention through trusted relationships and innovative solutions. Leverage expertise to maximize value...

North Carolina, USRemote

6 days ago

  •   11 - 15 years exp.  •   Business Services

$158K - $199K *

Drive strategic account management for global clients, focusing on value delivery, retention, and growth. Build trusted relationships with senior leaders, develop tailored solutions, and lead cross-fu...

New York City, NYRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$130K *

Grow corporate account sales by developing relationships, driving revenue, and collaborating across teams. Utilize a consultative approach to seize business opportunities and enhance customer satisfac...

Orlando, FLRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$175K - $225K *

Drive successful customer engagements by managing technical sales processes, designing enterprise-level solutions, and building strong relationships to close deals. Leverage your expertise to enhance...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$175K - $215K *

Shape the future of global partnerships by leading strategic account management, driving growth, and fostering executive relationships. Oversee program success and team leadership to deliver exception...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Transform your career by leading a high-performing team to create compelling thought leadership content. Drive strategic narratives that align with business priorities and market trends while fosterin...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Technical Account Manager?question toggle

    A Technical Account Manager is a customer-facing professional who helps customers successfully adopt and use a company’s technical products or services. The role combines technical guidance, relationship management, and coordination with internal teams.

  • What does a Technical Account Manager do day to day?question toggle

    Daily work may include customer meetings, reviewing account needs, advising on product use and integrations, coordinating technical issue resolution, tracking adoption, and working with product, engineering, sales, or support teams.

  • What skills are important for Technical Account Managers?question toggle

    Important skills often include technical troubleshooting, knowledge of relevant software or cloud platforms, clear communication, customer relationship management, project coordination, and the ability to explain technical information to different audiences.

  • What qualifications do employers look for in Technical Account Managers?question toggle

    Requirements depend on the employer and product. Many roles value experience in a technical customer-facing position, familiarity with the company’s technology or industry, and a record of helping customers achieve business outcomes. Some employers prefer a degree or relevant certifications.

  • How can I find Technical Account Manager jobs paying $100,000 or more?question toggle

    Browse Technical Account Manager opportunities on Ladders, where professional roles are vetted and pay $100,000 or more. Review each listing for its responsibilities, location, compensation details, and experience requirements.