Support Escalation Engineer Jobs in Washington, DC

Empower global innovation by implementing advanced cloud frameworks and security systems. You will leverage your expertise in containerization, cloud orchestration, and hybrid cloud models to redefine...

Empower customers by optimizing their data security experience, driving satisfaction and adoption of our platform. Be a trusted advisor and a key player in customer success, proactively addressing cha...

Empower industries by bridging cutting-edge IoT technology with operational excellence. Collaborate across teams to drive customer success while enhancing logistics, safety, and sustainability through...

Deliver innovative solutions by leveraging technical expertise in system engineering. Collaborate with teams to design, develop, and evaluate systems architectures that meet evolving operational needs...

Lead the charge in delivering expert cloud support solutions. Utilize your technical expertise to tackle complex issues for strategic customers, mentoring junior engineers while enhancing operational...

Shape innovative virtualization solutions using VMware technologies. Collaborate with the DoS PMD Infrastructure team to enhance enterprise architecture and ensure secure, cost-effective IT environmen...

Serve as the key architect for deploying and optimizing enterprise VMware solutions, enhancing system performance and security for the Department of State's modernization efforts in a collaborative te...

Empower audit teams to excel with a hands-on role that drives software adoption, enhances workflow efficiency, and delivers measurable outcomes. Collaborate across functions to modernize audit practic...

Help us enhance technical support for government systems. Collaborate with teams and troubleshoot issues effectively, ensuring compliance with service agreements and maintaining documentation for opti...

Champion a transformative Knowledge Management initiative across the National Guard, designing and implementing SharePoint solutions that enhance collaboration and operational efficiency within a dyna...

Unlock potential by leading testing efforts for critical geospatial applications and Java microservices. Collaborate with teams to enhance software quality through manual and automated testing, ensuri...

Champion national security by driving architecture and integration of endpoint detection solutions. Collaborate with analysts to enhance threat containment and visibility across diverse infrastructure...

Join a team that's transforming IT service management through innovative strategies, focusing on proactive service delivery and alignment with organizational goals. Drive service excellence while coll...

Transform complex IT environments by managing application servers and networks, ensuring data integrity, and implementing effective solutions. Collaborate with cross-functional teams to provide expert...

Shape the future of cloud reliability by developing and supporting data pipelines, collaborating across teams, and creating reporting capabilities for air-gapped environments. Play a key role in enhan...

Transform enterprise identity management by leading ICAM modernization initiatives, architecting secure access frameworks, and ensuring compliance with Zero Trust principles, while serving as the tech...

Create a cutting-edge cloud architecture to modernize infrastructure, supporting AI-driven development and enhancing mission capabilities while guiding teams through cloud adoption and transformation...

Transform legacy infrastructure into a modern cloud-native backbone that empowers mission teams through seamless collaboration and enhanced AI-enabled capabilities. Play a key role in shaping the futu...

Innovate your career as a Principal Sales Engineer, driving Zero Trust transformations for state and local government and educational entities while collaborating internally to achieve seamless custom...

Join us to provide advanced network support and architecture in a dynamic, security-focused environment, ensuring robust data center operations and seamless connectivity through innovative design and...

Drive your career forward by leveraging your extensive software engineering expertise to implement innovative cloud solutions and automated testing within a collaborative agile team...

Join a team that's advancing geospatial intelligence through innovative systems engineering. Engage in the entire lifecycle from requirements to deployment, ensuring the reliability of space-based cap...

Drive innovation in multi-discipline systems engineering, leading teams to enhance reliability and resiliency across geospatial intelligence solutions for government agencies, ensuring the highest qua...

Unlock potential by enhancing Customer Success onboarding programs to drive productivity. This role supports training design, collaboration, and continuous improvement in a fast-paced environment whil...

Shape cloud transformation initiatives by leading AWS business engagements across the West region. Partner with clients and stakeholders to navigate migrations and deliver exceptional results, while m...