Director, Customer Experience Jobs in Montreal, QC

Unlock potential by leading strategic CX operations to drive retention, enhance customer experience, and optimize cross-functional initiatives, ensuring data integrity and scalable processes for measu...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Grow your career with a dynamic role that shapes digital strategies, deepens client relationships, and delivers transformative solutions for major telecom clients, all while leading high-performing te...

Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...

Manage and optimize customer journeys through CRM strategies across email, SMS, and loyalty programs. Lead automation initiatives, analytics reporting, and cross-functional collaboration to enhance cu...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Analyze and innovate financial solutions, develop client relationships, manage complex deals, and lead a dedicated team to drive revenue growth through a comprehensive understanding of market dynamics...

Elevate your leadership by driving People & Culture initiatives, enhancing employee experience, and implementing strategic HR operations across a diverse, purpose-driven team. Lead transformative HR p...

Oversee the strategy and delivery of impactful customer and partner learning programs, ensuring alignment with product roadmaps and success metrics for effective adoption and implementation across glo...

Transform the HR function by leading talent strategies and HR initiatives to enhance workforce development, employee experience, and organizational effectiveness while ensuring compliance with best pr...

Drive your career forward by leading client programs, managing teams, and delivering projects efficiently. This role requires fostering client relationships while ensuring top-notch project execution...

Empower innovative user experiences by leading a high-performing UX/UI team. Drive digital strategies and ensure cohesive designs across platforms, enhancing brand stories and maximizing conversions t...

Drive comprehensive credit analysis for a diverse portfolio, ensuring client satisfaction while adhering to risk management and regulatory compliance. Innovate lending solutions and build lasting clie...

Transform product design by leading a dynamic team to simplify complex workflows. Drive AI integration and ensure quality while partnering with Product and Engineering to enhance user experiences in B...

Transform payment operations in a high-impact leadership role, driving automation and efficiency across global jurisdictions while managing a diverse team and enhancing customer experiences...

Empower clients to innovate by driving AI transformation in digital CX strategies, merging technology with strategy to create impactful business outcomes in contact center operations...

Unlock strategic potential by delivering high-impact, client-focused IT projects. Collaborate with diverse teams to enhance service quality, resolve issues, and drive measurable growth and client sati...

Unlock potential by leading website strategy and development to enhance user experience and technical performance. Collaborate cross-functionally to optimize conversions across diverse buyer segments...

Champion sales strategy by leading high-performing remote teams to achieve revenue goals, manage client relations, and optimize performance across a diverse portfolio of hotels. Drive accountability a...

Strategize and execute a visionary corporate strategy, identifying growth opportunities and market dynamics. Lead integrated marketing efforts to drive sustainable growth, aligning cross-functional te...

Drive innovative product design that enhances user experiences and fosters collaboration across teams. Lead initiatives, advocate for Design Thinking, and create impactful customer journeys in a dynam...

Contribute to transformative design solutions that enhance customer experiences and drive strategic business alignment. Collaborate with cross-functional teams, engage customers directly, and ship imp...

Unlock potential by leading transformative HR initiatives that enhance employee experience and align with business goals. Collaborate with diverse teams to leverage data, implement AI solutions, and d...

Pioneer the future of product marketing by leading AI-driven initiatives, go-to-market strategies, and cross-functional teams to maximize customer value and revenue across our innovative product portf...

Innovate your career by leading SEO/GEO strategies and motivating a talented team to optimize digital marketing efforts for high-profile clients while analyzing performance metrics and staying updated...