Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$64K - $97K *

Join a dynamic team as a Customer Service Manager, overseeing operational excellence and financial goals while fostering a culture of diversity and community engagement in the retail grocery sector...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$64K - $97K *

Drive operational excellence and customer engagement in retail grocery, leading diverse teams to achieve sales goals, enhance service quality, and foster community relationships while ensuring complia...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$112K - $130K *

Empower customer satisfaction by managing a dedicated team and enhancing service processes. Drive performance through effective communication and collaboration across departments to meet contract obli...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$97K - $127K *

Join us to lead Medicaid customer relations operations, overseeing call centers and mailroom functions while ensuring top-tier service delivery for recipients, providers, and stakeholders across the a...

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$64K - $97K *

Champion operational excellence and lead a dynamic Customer Service team to enhance community engagement, drive customer satisfaction, and achieve sales targets while fostering a culture of diversity...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Shape the future of customer service management by enhancing the JFK AirTrain passenger experience. Lead initiatives to ensure safety and operational excellence while fostering collaboration across te...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$85K - $100K *

Manage daily customer service operations while training and developing a high-performing team. Collaborate on efficiency improvements and resolve escalated issues, fostering a positive environment for...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Lead the charge in shaping a high-performing customer service team, enhancing operations, resolving escalated issues, and driving efficiency improvements. Collaborate to foster a positive environment...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$64K - $97K *

Champion community engagement and operational excellence as you oversee superior customer service operations. Drive sales, foster team development, and ensure compliance—all while inspiring a diverse...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Inspire exceptional customer service by leading and developing a high-performing support team, driving improvements in key metrics while ensuring outstanding experiences across all customer interactio...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Drive operational excellence as you lead a multi-site Customer Service team. Champion process improvements while collaborating across functions to enhance customer experiences and standardize workflow...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Grow your career with a dynamic team, leading customer service efforts to enhance satisfaction and drive business growth while managing a dedicated team and implementing strategic initiatives...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K *

Champion client success by leading a high-performing team to drive retention, growth, and strategic partnerships. Spearhead proactive account management and revenue outcomes in a collaborative environ...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$73K - $98K *

Elevate your career by leading a dynamic team of customer service specialists, driving operational excellence, and enhancing customer experiences in a fast-paced call center environment. Your leadersh...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$73K - $98K *

Drive exceptional customer experiences by leading a high-performing call center team, ensuring operational efficiency, and fostering a culture of service excellence while leveraging data for continuou...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Transform the customer experience by leading strategic communications for billing and collections, ensuring clarity and consistency across channels while aligning with stakeholders to enhance retentio...

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$112K - $130K *

Engage customers by leading a dynamic support team to enhance satisfaction. Oversee performance, manage relationships, and ensure compliance with contract terms while driving operational excellence ac...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Join a team that's focused on maximizing customer satisfaction through effective management of a Customer Service Representatives team, ensuring delivery commitments and seamless communication across...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Join a team that's dedicated to maximizing customer satisfaction while leading a dynamic team of Customer Service Representatives. You'll enhance performance while ensuring effective communication and...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Take ownership of customer satisfaction by leading a dynamic service team, managing client interactions, ensuring delivery commitments, and driving performance improvements through effective communica...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Lead a team to maximize customer satisfaction by managing relationships and performance while ensuring delivery commitments are met. Collaborate with multiple departments to enhance customer support a...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Inspire customer satisfaction as you lead a team, enhance performance, and foster strong relationships with clients while navigating contract compliance and operational excellence to deliver on servic...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $150K *

Join a dynamic team to manage and grow residential and commercial accounts. Ensure client satisfaction and service excellence while driving revenue through upselling and enhancing property value, usin...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$80K - $150K *

Engage in account management to enhance client satisfaction and drive growth through strategic upselling and service excellence. Build lasting relationships while overseeing a diverse portfolio in a d...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$80K - $150K *

Empower client success by managing diverse accounts, driving growth through excellence in service, and fostering long-lasting relationships while identifying enhancement opportunities to maximize valu...

1 week ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.