Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$120K - $140K *

Transform the automation landscape by leading mechanical design for custom machinery. Collaborate with engineers and clients, tackling complex projects ready to drive innovation and excellence in auto...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$105K - $155K *

Support and enhance customer experience through effective troubleshooting and guidance. Collaborate with technical teams to resolve issues and improve product knowledge, while building strong relation...

Toronto, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Join a team that's redefining systems engineering for High Energy Laser applications. Leverage your expertise in Model-Based Systems Engineering to enhance project lifecycles and collaborate across di...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $130K *

Build and scale robust infrastructure for AI platforms, ensuring high availability and performance in large-scale Linux environments while collaborating across research and engineering teams...

Toronto, ONIn-Person

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$79K - $87K *

Support and optimize manufacturing processes, ensuring production efficiency and reliability. Engage in hands-on assembly and collaborate across teams to enhance workflow and quality standards in a fa...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$65K - $109K *

Lead the charge in delivering top-notch technical support for packaging machinery installations and maintenance, enhancing customer satisfaction through effective troubleshooting, training, and proact...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$94K - $151K *

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$123K - $181K *

Engage with key customers to drive sales growth in targeted markets while managing relationships and providing technical support. Optimize product mix and achieve ambitious sales goals as a member of...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$123K - $181K *

Manage key customer relationships and drive growth in targeted markets. Leverage technical expertise to achieve sales goals while providing solutions and support to customers and distributors. Collabo...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $115K *

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$124K - $208K *

Empower clients by providing expert application engineering support to solve complex measurement challenges in high-speed communications and AI infrastructure, collaborating with engineers to optimize...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Transform complex automation into seamless efficiency. Support IaC DevOps activities by developing and maintaining reliable Infrastructure as Code solutions, enhancing the reliability of software buil...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Drive automation and efficiency in Infrastructure as Code (IaC) solutions, supporting IaC DevOps activities to enhance software reliability and streamline operations. Collaborate on complex systems fo...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$127K - $201K *

Lead transformative initiatives to enhance Global IT processes, driving efficiency, automation, and service alignment across departments while ensuring measurable outcomes and continuous improvement...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$140K *

Advance your career by leading infrastructure modernization and hosting migrations in a dynamic hybrid environment. Collaborate with a high-impact team to enhance reliability, streamline processes, an...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K *

Advance infrastructure reliability by leading cloud modernization and migrations. Connect software engineering with systems automation for scalable solutions. Own projects from design to deployment, e...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $155K *

Collaborate with our sales team to drive success by educating customers, crafting technical solutions, and expanding our market reach. Leverage your expertise in cloud security and networking to suppo...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $155K *

Lead the charge in technical pre-sales engagement, collaborating with sales teams to craft solutions that remove barriers and drive new business opportunities in a cloud and security-focused environme...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Reimagine the support landscape by leading enterprise technical resolutions, resolving complex identity security issues, and driving AI workflow automation to create an exceptional customer experience...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Optimize systems and infrastructure as a key player in deploying applications, configuring networks, and enhancing automation, while maintaining performance and delivering exceptional data services to...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$129K - $174K *

Join our team to innovate cloud infrastructure for film and TV production. You'll solve complex technical challenges, enhancing workflows and enabling global collaboration on high-stakes projects in a...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Media

$100K - $130K *

Join a team that's focused on enhancing data center infrastructure and operations. Drive reliability and performance in mission-critical environments, supporting federal government initiatives through...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Optimize your career by driving the specifications and design of electronics systems for aerospace and military applications. Collaborate with cross-functional teams to ensure adherence to project and...

Reposted today

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $136K *

Innovate solutions by developing procedures for new products, contributing to quality initiatives, and enhancing customer engineering training. Collaborate across teams to address issues and ensure op...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$127K - $201K *

Unlock potential by designing and improving IT processes that drive efficiency and service quality across various teams. Collaborate to ensure alignment and integration, fostering a scalable and autom...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.