Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$147K - $193K *

Take ownership of technical solutions to drive customer success. Collaborate across teams to understand needs, design scalable solutions, and ensure successful product adoption, ultimately enhancing b...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $211K *

Help us drive technical adoption and optimize solutions for clients by bridging customer needs with our engineering capabilities, ensuring successful outcomes and fostering lasting relationships throu...

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $110K *

Engage in advancing operational engineering standards while providing expert support across all sites. Drive technical accuracy in procedures, enhance efficiency, and mitigate risks to shape a robust...

Montreal, QCIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Innovate with cutting-edge technology as you build high-performing AWS applications, orchestrate AI workflows, and drive organizational efficiency. Join a team where your engineering expertise and mod...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$112K - $179K *

Join a team that's dedicated to delivering top-notch technical support and system administration for critical infrastructure, ensuring seamless operations and exceptional user experiences in a securit...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $120K *

Join a team that's dedicated to enhancing mining operations through technical expertise and strong relationships. You will optimize Caterpillar equipment performance, ensuring customer satisfaction an...

Elkford, BCIn-Person

Reposted 6 days ago

  •   5 - 7 years exp.  •   Technical Services

$208K - $347K *

Drive security posture enhancements by leading detection engineering and incident response efforts. Design cloud security data pipelines, automating triangulation and prioritizing vulnerabilities for...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Lead the development of HMI e-Beam Inspection solutions, ensuring application excellence and customer satisfaction. Engage with clients, drive innovations, and execute technical projects while collabo...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Lead the charge in developing HMI e-Beam Inspection solutions at customer sites, driving application excellence, customer engagement, and technical leadership to enhance yield improvement and fulfill...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Lead desktop support initiatives across a hybrid workforce, delivering expert IT assistance and mentoring junior staff while ensuring seamless operation of critical hardware and software for employees...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$94K - $176K *

Design and deliver full-stack features while enhancing integration strategies. Collaborate across teams to create high-impact customer experiences and ensure quality code through best practices in a d...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Grow your career with hands-on development and testing of optical systems. Collaborate with a diverse engineering team, conduct laboratory work, and produce technical documentation while remaining at...

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$108K - $170K *

Innovate the customer experience by designing, integrating, and deploying AI-driven Voice and Chat solutions. Lead end-to-end project lifecycles while collaborating with clients to optimize performanc...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Drive the infrastructure behind robust, enterprise-scale applications and AI agents. Own cloud environments, data pipelines, and observability systems to ensure scalable, reliable, and efficient platf...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$109K - $203K *

Optimize full-stack development by crafting high-impact features, collaborating with cross-functional teams, and leveraging AI technologies to deliver cutting-edge solutions that enhance user experien...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Unlock potential by creating secure integrations and APIs that enhance interoperability across diverse enterprise systems while supporting modernization efforts and ensuring data integrity...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Elevate your engineering prowess by developing cutting-edge firmware solutions. Engage cross-functionally to enhance server performance and reliability while utilizing advanced tools in a collaborativ...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Unlock the potential of cybersecurity solutions as you drive technical success for diverse clients, leading discovery sessions and proposals, managing accounts, and mentoring junior engineers to foste...

Montreal, QCIn-Person

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Accelerate progress at the forefront of technology by designing, analyzing, and implementing advanced systems across transportation markets, ensuring reliable connectivity solutions and innovative pra...

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Lead the charge in systems engineering, managing a hybrid environment that supports high-throughput networking and large-scale storage solutions. Collaborate with a dynamic team to optimize infrastruc...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Develop innovative solutions at the forefront of oil and gas operations, driving optimization and technical support. Lead a high-performing engineering team to ensure safety and operational excellence...

2 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $145K *

Join our team to drive technical alignment between customer needs and global development teams, delivering effective solutions for ASIC data center projects while enhancing dashboard functionality and...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $105K *

Support access management operations and complex security classification functions. Collaborate with military audiences, conduct training, and validate security operations while leveraging advanced kn...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $115K *

Innovate in automotive diagnostics, bridging customers and technical solutions. Drive business growth by identifying market opportunities and collaborating with sales teams to deliver impactful soluti...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $125K *

Optimize client engagement by unraveling complex tech needs and crafting tailored solutions. Collaborate across teams to ensure seamless project execution, driving satisfaction and business success th...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.