Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$175K - $185K *

Unlock potential by helping clients drive AI adoption and data governance. You'll guide stakeholders from concept to production, evangelizing impactful solutions and collecting insights to enhance pro...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$83K - $123K *

Analyze and assess Elo products against cybersecurity regulations, ensuring compliance through effective documentation and collaboration with engineering teams to enhance security practices...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Partner with us to drive enterprise growth through technical strategy, ownership of pre-sales cycles, and development of repeatable processes. Be a key player in shaping strategies that resonate with...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$215K - $358K *

Lead the design and delivery of cutting-edge technological solutions in a dynamic environment. Collaborate on AI/ML data center networking projects while supporting pre-sales and post-sales initiative...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$137K - $228K *

Unlock customer potential by leveraging high-speed digital and optical technologies. As a key technical resource, you will influence sales through expert demonstrations, tailored solutions, and collab...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$162K - $270K *

Join a team that's focused on delivering high-speed digital and optical solutions. As a key technical resource, you will collaborate closely with sales, demonstrating products while addressing custome...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Shape the future of networking solutions by leveraging technical expertise and sales acumen to drive innovative designs, satisfy customer needs, and enhance revenue in collaboration with major hypersc...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Transform network infrastructure by delivering security, availability, and performance enhancements. Collaborate across teams and implement solutions to optimize business efficiency and empower the or...

Victoria, BCIn-Person

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$173K *

Pioneer innovative data solutions by designing and managing scalable data pipelines. Collaborate across teams to enhance data accessibility and governance, all while leveraging cutting-edge Big Data t...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join a team that's building innovative, AI-powered products that users love. Collaborate across design, product, and engineering to deliver high-quality experiences rapidly, while engaging directly wi...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$95K - $115K *

Shape the future of network infrastructure by enhancing security and performance for critical government agencies. Drive technical solutions and support robust operations to ensure optimal mission exe...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$192K - $275K *

Shape the future of CloudOps by leading critical incident management, fostering automation, and enhancing system architecture across a global SaaS platform. Collaborate with diverse teams to drive ope...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$192K - $275K *

Take ownership of critical cloud operations, ensuring system reliability and excellence. As a senior technical leader, you'll shape operational strategies, manage high-severity incidents, and enhance...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$192K - $275K *

Drive the technical strategy and incident management for complex cloud operations, enhancing automation and infrastructure architecture while mentoring senior engineers and building strong collaborati...

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$69K - $107K *

Join a team that delivers top-tier onsite support to enhance customer service experience. Collaborate with various departments to maintain system functionality, provide user training, and manage incid...

Montreal, QCIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $180K *

Architect future-proof strategies for telecom infrastructure design and deployment, optimizing pathways and conveyance systems in data centers. Collaborate across engineering disciplines to enhance co...

3 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Unlock your potential as you leverage your software engineering expertise to innovate robust solutions in cloud environments, enhancing capabilities and enabling agile processes to meet complex projec...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$147K - $193K *

Deliver exceptional technical guidance and drive customer success as you bridge the gap between engineering and clients, optimizing solutions and ensuring seamless adoption while building trusted rela...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$147K - $193K *

Deliver optimal technical solutions by bridging the gap between customers, engineering, and product teams, ensuring alignment with business goals and facilitating successful product adoption and ongoi...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$147K - $193K *

Unlock the potential of customer success by bridging technology and business needs. Drive technical adoption, optimize solutions, and build trusted relationships. Your expertise will enable customers...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$147K - $193K *

Engineer customer success by bridging technical solutions with business needs, ensuring optimal implementation, and enhancing product utilization to foster trusted relationships and drive effective ou...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$147K - $193K *

Drive technical excellence as you bridge customer needs with solutions. Leverage your expertise in cloud technologies and integrations to ensure successful product adoption and foster strong relations...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$147K - $193K *

Join a team that's dedicated to enhancing customer success through expert technical guidance, solution design, and implementation support, while optimizing product performance and building strong clie...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$147K - $193K *

Join as a Technical Solutions Manager, bridging customers with engineering teams to drive technical adoption and solution design. Utilize your expertise to resolve complex challenges and optimize prod...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$147K - $193K *

Design comprehensive technical solutions by bridging customer needs with expert insights. Drive product adoption, implementation, and optimization, ensuring outstanding business outcomes through effec...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.