Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$85K - $100K *

Engage with customers to analyze and solve issues in control systems. Utilize your engineering expertise to lead installations, provide training, and generate detailed reports while managing a travel...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$112K - $187K *

Lead the charge in designing and optimizing AI-driven security automation solutions, collaborating across teams to enhance incident response and streamline workflows while building scalable integratio...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$112K - $187K *

Lead the design and implementation of AI-powered security automation solutions to enhance SOC efficiency. Collaborate on workflows, integrate technologies, and streamline operations while improving an...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $170K *

Empower your career by leading innovative network solutions for AI factories and data centers. Leverage your expertise in advanced networking to optimize high-performance infrastructures while collabo...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead complex submarine systems integration by overseeing contractor performance, managing technical boundaries, and ensuring compliance with NAVSEA requirements. Drive program success through effectiv...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$112K - $187K *

Explore exciting opportunities to advance your career by leading innovative security automation projects. Collaborate across teams to design scalable AI-driven solutions that enhance responsiveness an...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Transform metal recovery operations by leading and optimizing production activities in a dynamic hydrometallurgical facility. Drive process improvements, ensure operational excellence, and mentor team...

Burnaby, BCIn-Person

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$72K - $108K *

Advance the field through hands-on technical support and maintenance of advanced microscopy equipment, delivering exceptional customer service and cultivating relationships while managing on-site inst...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$72K - $108K *

Drive impactful solutions by expertly installing and maintaining advanced microscopy systems, while fostering strong customer relationships and ensuring high-quality service in a fast-paced environmen...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $190K *

Join a dynamic team to engage clients, solving diverse security challenges with tailored solutions and innovative technologies while advancing operational effectiveness in cybersecurity environments...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Engage customers by identifying challenges and offering tailored cyber security solutions. Collaborate with sales to drive business growth, educate stakeholders, and manage technical inquiries for opt...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$165K - $200K *

Optimize customer security solutions by collaborating with sales, conducting presentations, and educating partners. Tackle technical challenges and drive client engagement to enhance understanding of...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Shape the future of cybersecurity by collaborating with sales and customers to identify challenges and deliver impactful solutions that safeguard operations and information...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$126K - $170K *

Drive innovation by designing and maintaining hybrid cloud infrastructure for global media production and post-production, ensuring performance, scalability, and reliability across diverse environment...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Media

$96K - $166K *

Empower seamless operations in our cutting-edge Data Center Engineering team. Take ownership of facility management, ensuring all systems operate at peak efficiency to support global cloud infrastruct...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $190K *

Engage with customers to provide tailored security solutions while collaborating with sales teams, demonstrating expertise in cybersecurity technologies and driving educational initiatives to address...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Advance the future of avionics by developing robust automation tools, optimizing workflows, and delivering reliable solutions across the safety-critical software lifecycle while collaborating with cro...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$96K - $120K *

Transform product support by serving as a technical expert, addressing complex issues, and collaborating with teams to enhance hardware platforms, ensure operational excellence, and drive successful d...

Ottawa, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$160K - $500K+*

Optimize system software components for high-performance silicon in GenAI, ensuring accuracy and scalability. Collaborate with various teams to enhance device drivers, libraries, and system efficiency...

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $160K *

Lead the development of advanced virtualization solutions, optimizing performance and scalability in our cutting-edge computing platform. Drive innovation in Linux kernel interactions to elevate user...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Drive technical excellence and customer satisfaction by providing tailored application solutions, collaborating across teams, and delivering expert support in fluid handling technologies to fuel busin...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$121K - $225K *

Drive innovative infrastructure solutions by leveraging deep technical expertise to influence technology strategy and deliver resilient systems that align with business objectives and regulatory stand...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $93K *

Join a team that's committed to precision and excellence in calibration. Leverage your technical expertise to troubleshoot and repair high-level instrumentation, ensuring customer satisfaction, while...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Oversee and enhance IT services, driving innovation and reliability across campus to support student success. Lead a team in optimizing infrastructure, managing vendors, and implementing cutting-edge...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$173K - $259K *

Drive innovation in network engineering and security to deliver scalable, resilient infrastructure solutions for diverse sponsors. Collaborate with teams on design, implementation, and modernization e...

4 days ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.