Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$201K - $238K *

Lead the engineering lifecycle of mission-critical systems, shaping technical architectures and integration strategies. Drive collaboration with stakeholders, ensuring requirements are met while foste...

6 days ago

  •   15+ years exp.  •   Aerospace & Defense

$90K - $110K *

Lead the charge in managing top-tier VTC systems globally, ensuring seamless communication and troubleshooting for high-stakes environments while providing expert guidance and support to users across...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $108K *

Lead the support and implementation of VoIP solutions, enhancing customer experiences via effective troubleshooting, onboarding, and remote assistance. Collaborate within a dynamic team to streamline...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Optimize customer support through hands-on installation, maintenance, and repair of ASML systems. Collaborate with engineers and support staff to enhance service quality and drive customer satisfactio...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$57K - $118K *

Drive your career forward by overseeing datacenter operations and mentoring technicians. You'll troubleshoot issues, validate network configurations, and ensure adherence to safety protocols while col...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Technical Services

$57K - $118K *

Contribute to data center efficiency by mentoring technicians, overseeing operations, and implementing hardware solutions. Elevate team performance while ensuring adherence to SOPs and safety complian...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$57K - $118K *

Accelerate progress at the forefront of datacenter operations by mentoring technicians, ensuring technical compliance, and driving continuous improvement in performance and reliability of systems and...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$57K - $118K *

Advance your career by providing expert technical support and mentoring in data center operations, ensuring optimal performance and reliability of server, storage, and network components while adherin...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$57K - $118K *

Champion excellence in data center operations by guiding technicians, validating network configurations, and solving complex issues to ensure efficient system performance and adherence to safety proto...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Help us transform client infrastructures by designing and implementing cloud-first solutions. You will lead critical escalations, optimize networking, and collaborate closely with clients to create to...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $109K *

Shape the future of customer service by installing and repairing complex machinery. Leverage your technical expertise to diagnose issues, train clients, and ensure optimal machine performance, all whi...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $109K *

Unlock your potential by providing expert installation and repair of machines. Collaborate with customers to ensure seamless operation and maintenance, while fostering a safe environment and enhancing...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Accelerate the evolution of enterprise telecommunications systems, leading design and optimization of voice, video, and network solutions while ensuring compliance and scalability in a dynamic environ...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Lead the charge in designing and maintaining intricate network infrastructures for cybersecurity testing and training. Collaborate with engineers to enhance performance, security, and compliance, ensu...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Transform enterprise Linux environments by leading deployment and documentation of Delinea privileged access solutions. Collaborate at the intersection of cybersecurity, automation, and identity manag...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Optimize privileged access solutions across enterprise Linux environments, translating security requirements into effective system designs. Collaborate on automation and cybersecurity efforts to enhan...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Unlock automation opportunities by evaluating business processes and delivering efficient AI solutions. Collaborate with teams to ensure secure adoption of tools while balancing value, effort, and cos...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Shape the future of enterprise systems by engineering secure Windows and Linux platforms, managing compliance, and leading vulnerability remediation in mission-critical DoD environments. Bring your ex...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$98K - $231K *

Elevate your career by joining a dynamic Tier 3 Production Support team in advanced advertising. Collaborate with passionate individuals while troubleshooting full stack solutions to drive customer sa...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Optimize network performance by engineering solutions, managing configurations, and collaborating with service providers to ensure reliable transport services. Drive strategic initiatives and provide...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$105K - $145K *

Join a dynamic team to engineer endpoint security and productivity solutions across Mac and Windows environments. Collaborate on impactful projects that promote a seamless employee experience while ad...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$133K - $157K *

Collaborate in a high-security environment to manage and optimize critical Linux systems, virtualized infrastructure, and cloud-native solutions, ensuring security compliance and technical excellence...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$133K - $157K *

Engage as a Linux/Systems Infrastructure Engineer, owning core Linux operations, cloud platforms, and network systems to enhance security, automate processes, and ensure compliance across high-stakes...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $145K *

Lead the charge in enhancing application reliability and performance by implementing SRE principles and driving operational excellence across systems, partnering with development and operations teams...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Elevate application stability and reliability by driving proactive site reliability engineering initiatives, collaborating across teams to enhance performance, automate processes, and resolve critical...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.