Welcome to the Software Support Engineer Category
At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, …
1,000+ Software Support Engineer Jobs in New York, NY
$ Average salary: 100,625Sr Sales Engineer
$97K — $165K *US-AnywhereRemote in United States3 weeks agoShape the future of technology as a Sr Sales Engineer, leading pre-sales efforts and technical strategies for Azure and Modern Work solutions. Foster relationships and ensure solution integrity across partners while mentoring cross-functional teams.Requirements: Bachelor's degree in Computer Science; 6-8+ years experience; Azure certs preferred.Trading Application Support Analyst
1 week agoChampion real-time solutions as an Application Support Engineer, providing crucial support to traders and operations teams in fast-paced eTrading environments, collaborating on strategic tech projects, and ensuring system integrity.Requirements: Bachelor's in Finance/Engineering/CS, eTrading experience, Unix/Linux proficiency.Technical Support Specialist, Civil 3D
$60K — $107K *US-AnywhereRemote in United States1 month agoDrive customer satisfaction by providing expert technical support and strategic advisory services. Engage with clients to resolve issues, foster knowledge sharing, and ensure they maximize their investment in Autodesk solutions.Requirements: Bachelor's in Engineering, 3 years ENI experience, Civil 3D proficiency.
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Technical Support & Solutions Manager
Reposted 2 weeks agoDrive customer success by managing and optimizing enterprise support processes. Lead a dedicated team focused on exceptional service in critical infrastructure, enhancing operational maturity, and ensuring swift issue resolution for utility clients.Requirements: 7+ years SaaS support experience, strong communication skills, expertise in Jira, Zendesk, or ServiceNow.Staff Network Engineer
$100K — $130K *US-AnywhereRemote in United States1 week agoRedefine the networking landscape by designing and maintaining robust, scalable, and secure infrastructures for hybrid environments. Collaborate with diverse teams to optimize performance and drive innovations in cloud networking and automation.Requirements: 8+ years networking experience; CCNP (or equivalent); expertise in BGP, cloud networking.Sales Engineer
$90K — $100K *US-AnywhereRemote in United States4 days agoShape the future of public safety by leveraging your technical expertise in sales. Collaborate with diverse teams to provide tailored solutions that enhance emergency communication systems, driving efficiency and customer success.Requirements: 3+ years in Sales Engineer role; Bachelor's in relevant field required.Sales Engineer
1 week agoJoin a team that's redefining how technical sales bridge engineering and customer needs. You'll serve as a vital link between clients and teams, shaping proposals that ensure the swift delivery of crucial infrastructure solutions.Requirements: 3+ years in sales engineering or related role; strong electrical equipment knowledge.Sales Engineer
1 week agoJoin a dynamic team to drive sales success by crafting innovative solutions that address client needs, streamline pre-sales processes, and enhance key stakeholder relationships in a fast-paced B2B SaaS environment.Requirements: 4+ years in a customer-facing technical role in B2B SaaS or fintech.Members who searched for Software Support Engineer, also searched for:
Technical Support Engineer, Drone as First Responder (DFR)
$95K *US-AnywhereRemote in United States4 days agoDiscover a role where you take ownership of complex technical support for Drone as First Responder operations, ensuring customer success through expert troubleshooting and clear communication across cross-functional teams.Requirements: FAA Part 107 certification, 4+ years tech support experience, strong troubleshooting, SaaS familiarity.Sales Engineer
Reposted 1 week agoShape the future of our Sales Engineering team by leveraging your technical expertise to engage with clients through product demos, custom integrations, and insights from the market. Collaborate with our Head of GTM to enhance customer experiences.Requirements: 2+ years in software engineering; strong API & coding skills; NYC-based.Customer Success Engineer
$110K — $145K *US-AnywhereRemote in United States1 week agoJoin a dynamic team to enhance customer growth in the automotive SaaS sector. Build strong relationships, leverage data insights, and drive customer success while collaborating across teams to shape innovative solutions.Requirements: 2-5 years in customer success or technical SaaS support; strong communication skills.Senior Customer Success Engineer
$103K — $191K *US-AnywhereRemote in United States1 week agoChampion customer success as a Senior Customer Success Engineer, leveraging technical expertise in data backup and recovery to enhance outcomes for clients. Drive adoption, optimize solutions, and engage with executive stakeholders for measurable business impact.Requirements: 5+ years in customer-facing engineering; VMCE certification; strong tech skills.Staff Engineer, Tech Lead
$120K — $160K *US-AnywhereRemote in United States3 weeks agoLead, mentor, and contribute to engineering excellence while managing a team of engineers. Spearhead complex software projects across diverse tech stacks and drive technical solutions that deliver value to users and stakeholders alike.Requirements: 8+ years software development, 2-3 years management, strong tech stack experience.Senior Product Security Engineer
$218K — $235K *US-AnywhereRemote in United States2 days agoAccelerate progress at building robust security programs in an AI-driven environment. Lead initiatives to integrate security in development and design scalable security architecture, ensuring risk management aligns with product expansion goals.Requirements: 8+ years in product security, expertise in cloud, AI tools, programming.Field Service Engineer IV
$90K — $120K *US-AnywhereRemote in United States4 weeks agoDeliver exceptional customer support by troubleshooting and resolving issues related to Battery Cabinet systems and UPS products, ensuring high satisfaction through technical expertise and effective solutions while collaborating with internal teams.Requirements: Bachelor's in engineering; 3+ years in UPS/Battery systems; high voltage experience.Implementation Engineer
2 weeks agoUnlock the potential of health system integrations by driving end-to-end implementations, troubleshooting challenges, and simultaneously supporting multiple customer environments with technical expertise and clear communication.Requirements: 3+ years in implementation, SQL, health systems integration, UKG/Kronos.Desktop Support Analyst
TodayAdvance your career by taking ownership of IT support operations, including desktop administration, user issue resolution, and system maintenance in a dynamic environment with opportunities for growth and professional development.Requirements: Bachelor's degree, 1+ years IT experience, Windows OS expertise, problem-solving skills.Consulting Engineer
$120K — $150K *US-AnywhereRemoteReposted 6 days agoUnlock potential by partnering with sales teams to drive Optical product strategies, influence key decision-makers, and enhance market opportunities in a dynamic consulting engineer role within the Optical Networking field.Requirements: Bachelor's degree; 10-12 years in optical communications; strong presentation skills.Senior Full Stack Engineer, Support Engineering
$224K — $271K *US-AnywhereRemote in United StatesReposted 2 weeks agoDrive impactful solutions by designing and maintaining scalable APIs and services, collaborating with cross-functional teams to enhance user experience and operational efficiency in a SaaS environment.Requirements: 7-10+ years exp in software dev; strong backend skills; GCP; Kubernetes.Lead Engineer - x300 NI Support Systems
$98K — $188K *US-AnywhereRemoteReposted 6 days agoChampion the development of innovative mechanical nuclear systems, integrating engineering expertise to support BWRX-300 design objectives while collaborating across teams to enhance product quality and compliance with industry standards.Requirements: Bachelor's in Mechanical/Nuclear Engineering; 5+ years engineering experience.Software Engineer
$89K — $179K *US-AnywhereRemote in United States3 days agoEmpower the software engineering team to design, develop, and test innovative applications and platform solutions. Collaborate across the SDLC while adhering to best practices and proactively resolving issues to enhance organizational technology.Requirements: Bachelor's in Computer Science; 2+ years experience in software development.Solutions Engineer
1 week agoUnlock pre-sales success by owning trial environments, leading demos, and driving customer feedback integration. Collaborate with Account Executives to enhance product positioning and shape a vital new function within a growing team.Requirements: 3+ years in pre-sales/sales engineering; B2B SaaS experience; strong comms.Manager, Support Engineering
3 days agoInnovate a world-class Support Engineering function by building and leading a talented global team, designing operational models, and driving continuous improvement to enhance customer success and product reliability across diverse markets.Requirements: 5+ years in technical support; management experience; strong technical skillsStaff Technical Product Marketing Manager - Platform Infrastructure
$185K — $230K *US-AnywhereRemote in United States2 weeks agoTransform high-performance platform marketing by defining compelling narratives. Engage with technical audiences to position advanced infrastructure capabilities. Drive go-to-market strategies and influence product developments across teams.Requirements: Senior PMM with tech marketing expertise, strong storytelling, collaboration skills.Senior Specialist - Quality Engineering
Reposted TodayTransform quality assurance by leveraging your automation expertise to enhance testing processes. Utilize advanced tools and methodologies to ensure software integrity, while collaborating effectively within a hybrid work environment.Requirements: 8-12 yrs in software testing; 6+ yrs in automation; Java, SQL, Agile exp.
Top job titles hiring in New York, NY
- Senior Software Engineer jobs
- Software Engineer jobs
- Senior Systems Engineer jobs
- Technical Support Engineer jobs
- Staff Software Engineer jobs
- Full Stack Engineer jobs
- Technical Product Manager jobs
- Application Engineer jobs
- Network Architect jobs
- AI Software Engineer jobs
- Engineering Manager jobs
- Lead Software Engineer jobs
- Systems Engineer jobs
- Project Manager jobs
- Integration Engineer jobs
FAQ About Software Support Engineer Jobs in New York, NY
What does a Software Support Engineer do?
A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.
What are the qualifications for a Software Support Engineer job?
A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.
How much can I make as a Software Support Engineer?
The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.