Service Desk Manager Jobs

Take ownership of program management and cloud governance, leading multi-cloud initiatives while ensuring quality, staffing, and client relationships across diverse task areas. Collaborate with techni...

Innovate revenue strategies and workflows by owning our go-to-market stack. Collaborate with leadership to forecast growth, enhance data quality, and streamline operations, ensuring a seamless integra...

Champion IT service excellence by leading Change Management, optimizing Incident processes, and overseeing CMDB projects. Drive cross-functional collaboration and continuous improvement to enhance ope...

Oversee building operations and maintenance, ensuring workplace readiness and life-safety compliance. Collaborate with clients and vendors to manage facilities requests, preventive maintenance, and op...

Join a dynamic team to drive configuration and data management processes, ensuring compliance with industry standards while supporting advanced DoD initiatives. Collaborate across teams to enhance dat...

Drive the development and implementation of configuration and data management processes, ensuring compliance with customer requirements and industry standards while guiding cross-functional teams in a...

Lead the development and implementation of configuration and data management processes, ensuring compliance with industry standards while guiding cross-functional teams in a dynamic environment to sup...

Lead a team to enhance ServiceNow CMDB and analytics, ensuring data integrity and operational excellence. Collaborate across functions to drive insights and improvements, while managing governance and...

Drive operational excellence by leading the ServiceNow CMDB and analytics team, ensuring data integrity and delivering actionable insights to enhance service delivery and business decision-making acro...

Lead the charge in managing a technical team to design, implement, and support global IT server infrastructure, ensuring optimal performance and customer satisfaction while fostering innovation and co...

Optimize client satisfaction and operational excellence by leading service delivery teams, managing strategic relationships, and driving continuous improvement initiatives in a dynamic environment foc...

Shape the future of client engagement by supporting strategic initiatives and enhancing operational effectiveness. Collaborate across teams to improve processes, foster relationships, and deliver impa...

Lead the charge in delivering exceptional mainframe software support, guiding teams to ensure customer satisfaction and timely resolutions. Foster a culture of excellence while collaborating with R&D...

Join a dynamic team to lead and enhance mainframe software support, ensuring exceptional customer satisfaction through effective management, coaching, and strategic initiatives. Drive continuous impro...

Lead the charge in delivering exceptional mainframe software support, guiding teams to ensure customer satisfaction and timely resolutions. Foster a culture of excellence while driving continuous impr...

Empower teams to deliver exceptional mainframe software support, ensuring customer satisfaction through effective leadership, proactive solutions, and continuous improvement initiatives. Drive operati...

Lead and mentor teams delivering exceptional mainframe software support, ensuring timely resolution of complex issues while fostering a customer-first culture and driving continuous improvement initia...

Help us manage and enhance incident response for critical network operations, ensuring swift restoration and effective communication with stakeholders while leading a dedicated team in a dynamic envir...

Champion the digital experience by owning the strategy and performance of a high-traffic website. Drive innovation through AI solutions, optimize user engagement, and collaborate across teams to enhan...

Accelerate progress at driving strategic initiatives within Operations and Member Experience. Collaborate with cross-functional teams to deliver impactful solutions, enhance operational efficiency, an...

Drive operational excellence by providing 24/7 Tier 1 support for classified cloud environments. Analyze system performance, troubleshoot issues, and ensure platform reliability while coordinating wit...

Analyze and troubleshoot Linux and Kubernetes systems in a 24/7 environment, ensuring platform health and operational efficiency while coordinating customer support and case management for classified...

Engage in maximizing transportation data assets by connecting traffic operations, IT, and TSMO program management. Lead data governance, establish quality metrics, and promote compliance with standard...

Lead the charge in enhancing operational efficiency through automation and systems integration. Drive impactful initiatives, mentor a growing team, and collaborate with leadership to deliver scalable...

Lead the charge in managing project lifecycles, ensuring timely delivery and budget adherence while fostering strong client relationships and effective communication across teams to drive project succ...