Service Desk Manager Jobs in Montreal, QC

Transform global Service Desk operations by leading incident management, enhancing customer outcomes, and driving AI and automation initiatives. Ensure governance and continuous improvement across div...

Shape the future of our operations by leading a dynamic team, driving strategic initiatives, and enhancing service delivery to ensure exceptional member and client satisfaction while fostering a cultu...

Champion the end-to-end execution of carrier engagements, ensuring efficient resource allocation and standardized delivery frameworks. Drive operational efficiency across a portfolio of SaaS products...

Lead exceptional service delivery by managing customer relationships, ensuring operational excellence, and driving continuous improvement across strategic accounts. Foster collaboration among teams to...

Lead the charge in delivering exceptional IT infrastructure services, ensuring client satisfaction and operational excellence while driving account growth and strategic leadership across service deliv...

Join a dynamic team to shape and drive Services offer strategy, aligning global ambitions with local market growth. Play a key role in enhancing customer adoption and monetization through innovative s...

Elevate your career by managing daily operations of managed services contracts. Collaborate with diverse teams to ensure service delivery excellence, optimize processes, and drive client satisfaction...

Champion high-quality technical training delivery across the Americas, leading a dynamic team to enhance learning experiences for customers and partners while driving continuous improvement and strate...

Lead the charge in transforming IT Managed Services by overseeing infrastructure migration to AWS, enhancing security, and fostering team growth while ensuring top-tier service delivery across North A...

Manage a dynamic Customer Support team, driving service quality and operational efficiency. Oversee daily operations, enhance performance metrics, and implement automation to elevate customer satisfac...

Optimize product strategy and delivery for a digital platform, enhancing user workflows and decision-making through AI and collaboration. Collaborate with cross-functional teams to drive innovation an...

Oversee regional IT service delivery, ensuring reliability and customer satisfaction. Connect global strategies with local operations, enhancing user experiences and driving service improvements in a...

Drive the transformation of cybersecurity governance and compliance, leading a skilled team to enhance risk advisory practices, strengthen collaboration, and implement innovative solutions for effecti...

Transform your career by leading diverse defense and aerospace projects. Manage resources, ensure customer satisfaction, and collaborate with multidisciplinary teams to achieve strategic objectives in...

Lead maintenance projects by managing budgets, schedules, and customer relations. Collaborate with teams to ensure timely updates and high-quality service throughout the project lifecycle, while analy...

Lead and ensure successful implementation of MiraCloud solutions, focusing on client satisfaction, operational excellence, and profitability while managing Project Managers and enhancing project manag...

Shape the future of product management by collaborating with cross-functional teams to define roadmaps, prioritize needs, and deliver high-value solutions that enhance user experiences and drive busin...

Contribute to project success by managing deliverables, risks, and stakeholder communication. Drive continuous improvement and oversee project execution while ensuring alignment with business needs an...

Lead the charge in managing multiple healthcare projects, ensuring timely delivery and stakeholder satisfaction. Collaborate with teams to drive project success while adhering to budget and scope cons...

Lead the charge in managing diverse defense and aerospace projects, ensuring successful execution through effective resource allocation, stakeholder engagement, and compliance with governance processe...

Lead and develop a high-performing team of Customer Success Managers, driving measurable value across a diverse customer portfolio while ensuring operational excellence and retention strategies are ef...

Champion digital integration projects, driving transformation in rail systems. Lead cross-functional teams, manage deliverables, and ensure seamless transitions from project to operations, enhancing c...

Lead and innovate within our Working Capital unit, driving operational excellence and strategic partnerships to enhance trade finance solutions and ensure compliance while fostering a high-performing...

Create and manage strategic accounts across North America focusing on growth, customer satisfaction, and revenue objectives. Collaborate with internal teams to deliver tailored solutions and maintain...

Inspire change by leading environmental projects in Quebec. Collaborate with clients and teams to manage spill mitigation, remediation, and documentation efforts, ensuring effective site clean-ups and...