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$80K - $95K *

Champion service excellence by leading a dynamic support team, driving performance improvements, and leveraging data insights to enhance client experiences and operational efficiency in a fast-paced e...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Transform the Service Desk into a resolution-focused support hub, leading a dedicated team in a 24/7 healthcare environment. Drive operational excellence, enhance troubleshooting capabilities, and fos...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Champion the performance and strategy of a global service desk team, ensuring exceptional client experiences and operational excellence. Lead, mentor, and develop staff while driving continuous improv...

3 days ago

  •   5 - 7 years exp.  •   Staffing

$140K - $170K *

Unlock your potential as a Service Desk Program Manager, leading a federal IT service desk initiative. Drive performance, enhance customer satisfaction, and manage a multi-tier support team while ensu...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $170K *

Unlock your potential by leading a federal IT service desk program, ensuring top-tier support and customer satisfaction while driving continuous improvement and operational excellence across multiple...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $160K *

Lead the charge in managing a high-performing service desk team, ensuring efficient incident resolution and client engagement in classified environments. Drive service quality, metrics reporting, and...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join us in leading a high-performing Global Service Desk team, focusing on exceptional client experiences and operational excellence. Drive team development, accountability, and continuous improvement...

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in enhancing service desk operations by coaching a team, managing technical escalations, and driving continuous improvement to ensure exceptional client satisfaction and SLA compliance...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$80K - $95K *

Drive the daily operations of a 24/7 IT support team, ensuring high-quality customer service and compliance with standards. Lead incident management, staff training, and performance evaluation to enha...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$55K - $116K *

Lead and develop a high-performing Service Desk team, ensuring efficient operations and exceptional customer support while fostering a culture of continuous improvement and compliance with cybersecuri...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$88K - $105K *

Lead the charge in managing daily service desk operations, ensuring efficient ticket handling, staffing, and escalations. Collaborate with teams to enhance service quality and customer experience whil...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Lead daily service desk operations, ensuring efficient ticket management, staffing, and quality support. Collaborate with teams to enhance service delivery and customer experience while overseeing inc...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Grow your career by leading a dynamic Service Desk team, ensuring operational excellence and SLA compliance while driving continuous improvement in a fast-paced IT outsourcing environment...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$98K - $217K *

Transform service desk operations by leading Tier I support, managing incidents, and driving process improvements. Collaborate with stakeholders to enhance service delivery and ensure compliance with...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $160K *

Shape high-quality IT support operations by leading a dedicated service desk team, ensuring timely ticket resolution, and driving continuous improvement in a secure ITSM environment across multiple da...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$95K - $115K *

Join a team that's dedicated to delivering exceptional IT support while fostering a culture of empathy and efficiency. Lead a multi-state team, manage service desk operations, and drive improvements i...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $90K *

Empower a dedicated team to deliver exceptional support, overseeing daily operations and ensuring efficient troubleshooting for users across various platforms and applications. Drive excellence in ser...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Transform IT support operations by leading a global service desk team, enhancing processes, and ensuring high-quality service delivery to meet organizational goals in a dynamic environment...

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$97K - $132K *

Join a team that's dedicated to enhancing national security by providing exceptional service desk support. Leverage your technical skills and experience to drive mission success in a fast-paced enviro...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead a dynamic Service Desk team to enhance IT support operations, drive service excellence, and foster a culture of continuous improvement while managing critical incidents and strategic initiatives...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$62K - $102K *

Transform IT support by delivering seamless, reliable service to team members, ensuring efficient operations across diverse platforms while managing incidents and enhancing user experience in a dynami...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$97K - $126K *

Empower your career by leading a dynamic help desk team, enhancing IT support efficiency, and driving customer satisfaction through innovative solutions and effective management practices...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Lead a dynamic team in delivering exceptional IT support services, managing daily operations, and enhancing user experience through effective troubleshooting and staff development in a hybrid work env...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$79K - $105K *

Shape the future of service delivery by leading a dynamic service desk team, optimizing operations for utilities clients, and enhancing user experiences through effective incident management and proce...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $115K *

Elevate client satisfaction by leading a dynamic Service Delivery team, ensuring top-notch support and operational excellence in a fast-paced Managed Service Provider environment. Drive team developme...

1 week ago

  •   Less than 5 years exp.  •   Information Technology