Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$126K - $159K *

Champion customer success by leading the adoption and optimization of Splunk solutions. Collaborate with teams to enhance service delivery, tackle complex challenges, and ensure clients achieve maximu...

Montreal, QCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$126K - $159K *

Elevate customer success by leading the adoption and optimization of Splunk solutions. Collaborate with teams to enhance service delivery, tackle complex challenges, and ensure clients achieve maximum...

Kanata, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Empower a team of engineers by leading development, managing delivery, and driving process improvements. Collaborate across departments to ensure quality releases while maintaining a hands-on technica...

Alberta, CARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $100K *

Transform patient care by leading interdisciplinary teams, managing resources, and implementing strategic initiatives to enhance service quality and operational effectiveness in complex care and palli...

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$125K - $140K *

Take ownership of project management for real estate initiatives, guiding projects from conception to completion. Collaborate with clients to develop plans, manage resources, and ensure quality delive...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Unlock potential by leading high-impact construction projects, managing diverse teams and stakeholders to ensure timely delivery and compliance with design standards. Drive project success through str...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$135K - $160K *

Transform technology operations as the first dedicated IT leader, optimizing infrastructure and vendor partnerships across a newly integrated service company. Drive strategic initiatives and ensure go...

4 weeks ago

  •   Less than 5 years exp.  •   Staffing

$125K - $150K *

Lead the charge in delivering innovative multi-platform projects while overseeing technical direction and fostering team growth. This role is pivotal in shaping our technology strategy for leading OTT...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Lead large-scale firmware projects, ensuring timely delivery and quality. Collaborate across teams, manage risks, and provide updates to senior leadership while driving execution in a dynamic environm...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion security compliance initiatives across firmware development, driving cross-functional collaboration and ensuring adherence to regulatory standards while managing complex projects from incepti...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform enterprise business systems by leading strategy, integration, and continuous improvement. Collaborate across functions to enhance processes, data integrity, and technology investments, drivi...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $120K *

Lead the charge in enhancing IT service delivery and infrastructure operations, ensuring optimal performance across multiple sites. Drive vendor management, project coordination, and governance to sup...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $90K *

Transform operational excellence by leading a team in a fast-paced fulfillment center, ensuring safety, quality, and productivity while meeting critical delivery timelines and driving continuous impro...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Join a team that's redefining business development in financial services. You'll engage key decision-makers, build strategic relationships, and drive qualified opportunities for innovative CRM and int...

Montreal, QCIn-Person

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Unlock potential by leading data strategy and insights across the organization. Collaborate with teams to enhance data capabilities, drive decision-making, and support impactful initiatives that conne...

Burlington, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead project planning and execution for small to medium initiatives, ensuring effective scheduling, monitoring, and reporting. Collaborate with teams to manage resources, budgets, and risks while deli...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Champion operational excellence and elevate service quality by leading a high-performing team. Drive transformation and innovation while building trusted client relationships to ensure sustainable gro...

4 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$95K - $115K *

Drive large-scale project delivery and stakeholder leadership, ensuring alignment with business strategy. Manage multiple concurrent projects, focusing on risk management, budget control, and resource...

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$78K - $137K *

Empower your career by managing a dynamic team responsible for global cloud infrastructure. Lead operations, mentor talent, and drive innovation in data center management while ensuring top-notch serv...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $134K *

Lead the charge in overseeing cross-functional projects, ensuring alignment with stakeholders, driving execution, and delivering metrics. Supervise teams, manage resources, and enhance service deliver...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $142K *

Lead the charge in customer success by driving value and adoption for clients. Collaborate with cross-functional teams to enhance customer experiences and identify growth opportunities, ensuring maxim...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$95K - $142K *

Contribute to customer success by guiding clients through their Workday Adaptive Planning journey. Leverage your expertise to drive value, adoption, and retention, while collaborating with internal te...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$95K - $142K *

Drive customer success by guiding clients through their Workday Adaptive Planning journey. Collaborate with teams to maximize product value, enhance adoption, and identify growth opportunities, ensuri...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$95K - $142K *

Empower customers by driving value and adoption of Workday solutions. As a key advisor, you'll collaborate with teams to enhance customer success, identify growth opportunities, and ensure clients max...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $160K *

Join a team that's driving digital transformation by leading cross-functional projects. You'll manage planning, delivery, and client engagement, ensuring high-quality outcomes and optimizing team stru...

1 week ago

  •   Less than 5 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.