Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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1
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$150K - $180K *

Drive high-impact digital programs, translating strategic priorities into actionable roadmaps. Lead cross-functional teams, manage budgets, and ensure on-time delivery while fostering client-centric i...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$104K - $163K *

Shape the future of IT project management by leading cross-functional teams to deliver impactful technology solutions on time and within scope, while enhancing processes and ensuring effective stakeho...

Largo, FLRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$104K - $163K *

Oversee the execution of technical programs across multiple teams, managing the project lifecycle and ensuring timely delivery while fostering communication with stakeholders and improving PMO practic...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $105K *

Lead client success initiatives by managing relationships, driving product adoption, and ensuring renewals for a diverse portfolio of credit unions and community banks. Collaborate cross-functionally...

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$111K - $145K *

Lead transformative IT projects from inception to completion, ensuring timely delivery and budget adherence. Collaborate across departments to translate business needs into actionable plans while mana...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $130K *

Drive operational excellence by leading incident management practices, ensuring timely resolutions and effective client remediation strategies while collaborating across teams to enhance processes and...

Toronto, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$234K - $322K *

Innovate the future of AI infrastructure by collaborating with top organizations to design scalable solutions. Leverage your expertise in storage, networking, and compute to transform complex requirem...

Today

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$85K - $87K *

Lead the payroll team to optimize HRIS systems, ensuring accurate and compliant payroll operations while driving continuous improvements and collaboration across departments for enhanced efficiency...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$95K - $115K *

Empower your career by leading complex IT projects, managing resources, and conducting analyses to enhance technology initiatives. Collaborate with diverse teams to define project scopes and deliver i...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Unlock your potential by leading complex IT projects, enhancing strategies, and collaborating with diverse teams to drive innovation and efficiency in technology solutions. Your expertise will shape t...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Optimize complex IT project plans and roadmaps while leading cross-functional teams. Drive project activities, manage resources, and ensure successful delivery of multi-year technology initiatives wit...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Elevate your career by leading IT systems projects, coordinating technology implementations, and providing expert guidance throughout the software development lifecycle to enhance operational efficien...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $105K *

Join a team that's dedicated to enhancing IT systems through effective project management, lifecycle oversight, and strategic technology implementation. Collaborate with stakeholders to ensure quality...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $105K *

Engineer innovative IT solutions by coordinating projects, managing system lifecycles, and ensuring quality implementation. Collaborate with stakeholders to define requirements and deliver effective t...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$127K - $171K *

Empower teams to execute complex data center build projects, ensuring seamless collaboration across functions while managing resources, budgets, and stakeholder expectations to deliver innovative infr...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$81K - $115K *

Shape the future of customer experience by leading business analysis, managing stakeholder requirements, and driving innovative solutions to enhance processes and systems, ensuring alignment with busi...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Empower client success by managing the EA lifecycle, ensuring seamless onboarding, adoption, and renewals. Collaborate cross-functionally to deliver actionable insights and enhance operational efficie...

North Carolina, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$86K - $123K *

Transform service delivery through leadership in infrastructure operations. Oversee projects, drive efficiency, optimize partnerships, and ensure top-tier customer satisfaction while managing a high-p...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$185K - $215K *

Advance IT service transitions by leading cross-functional teams to ensure seamless deployment of voice, video, and data capabilities in complex DoD environments, while minimizing risks and enhancing...

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$88K - $105K *

Elevate client engagement by leading technical projects from inception to delivery. Collaborate with cross-functional teams to ensure high-quality solutions that meet business needs while adhering to...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a dynamic team as a Program Manager, leading strategic IT initiatives across 140+ global sites. Drive financial planning, enhance cross-team coordination, and optimize performance to deliver user...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$99K - $232K *

Drive client success by leading SAP consulting projects, optimizing operational efficiency, and mentoring teams. Leverage your expertise to implement solutions, enhance training, and foster innovation...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$99K - $232K *

Lead the charge in optimizing client operations through SAP consulting, managing projects, mentoring teams, and implementing innovative solutions to enhance efficiency and drive strategic objectives...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$99K - $232K *

Elevate client success by leading SAP consulting projects, optimizing operational efficiency, and mentoring teams. Drive strategic planning and innovative solutions while ensuring project success and...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$99K - $232K *

Elevate client operations by leading SAP consulting projects, optimizing solutions, and mentoring teams. Drive strategic planning and innovation while ensuring project success and client satisfaction...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.