Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$97K - $148K *

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the charge in transforming client service delivery by driving operational excellence, enhancing client relationships, and fostering high-performing teams to achieve strategic business goals and e...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Pioneer a transformative approach in rehabilitation by leading diverse therapy teams, fostering collaboration, and enhancing resident care to promote independence and quality of life across facilities...

Today

  •   Less than 5 years exp.  •   Transportation

$112K - $168K *

Lead the design and management of IT infrastructure for secure government facilities. Oversee project execution, coordinate teams, and ensure compliance with cybersecurity standards while adapting to...

5 days ago

  •   8 - 10 years exp.  •   Technical Services

$112K - $168K *

Elevate your career by leading IT infrastructure projects in secure environments. Drive the planning, execution, and delivery of mission-critical services while managing teams and ensuring compliance...

5 days ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $120K *

Partner with us to lead innovative field deployments and optimize high-impact technology for uranium remediation, collaborating across teams and engaging directly with clients in a dynamic project man...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $101K *

Join a team that's dedicated to optimizing and enhancing Clinisys environments. In this technical, customer-facing role, you'll troubleshoot complex issues, configure workflows, and support clients po...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Unlock potential by leading cross-functional teams to deliver supply chain projects on time and within budget. Collaborate with stakeholders to manage resources, risks, and communication for successfu...

Calgary, ABIn-Person

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $110K *

Transform your career by leading complex, multi-channel projects. Drive strategic execution and financial stewardship while building strong partnerships to deliver quality outcomes across diverse init...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$91K - $145K *

Create value by leading a development team to deliver customer-focused products, ensuring alignment with strategic goals and prioritizing enhancements to maximize impact, all within an Agile environme...

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$91K - $145K *

Explore a pivotal role as a key contributor in developing customer-focused product increments. Collaborate with stakeholders, manage a prioritized backlog, and drive continuous improvement while embod...

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$91K - $145K *

Accelerate your career as you drive product value through agile delivery, prioritizing customer feedback and collaborating across teams to enhance efficiency and performance, all while promoting a tra...

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$91K - $145K *

Lead your expertise in delivering customer-focused product increments, aligning with senior management to maximize value and ensure continuous improvement. Drive collaboration within an Agile framewor...

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$91K - $145K *

Empower teams to deliver exceptional products by managing backlogs, aligning visions, and integrating customer feedback. Drive continuous improvement while ensuring adherence to Agile principles and f...

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$91K - $145K *

Unlock potential by guiding a development team to deliver customer-focused product increments. Collaborate with stakeholders to maintain a prioritized backlog, drive improvements, and ensure alignment...

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$71K - $140K *

Unlock potential by joining our Operations Transformation team to support rural health initiatives. You'll conduct research, prepare materials, and coordinate project deliverables, all while collabora...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$71K - $140K *

Engage with project teams to deliver analytical and operational support for the Rural Health Transformation Program, coordinating research and documentation while ensuring effective execution of progr...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$71K - $140K *

Unlock potential by providing analytical support for rural health projects. Collaborate with teams to deliver client-ready materials, conduct research, and manage project coordination in a dynamic con...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$71K - $140K *

Drive impactful change by supporting project teams in rural health policy delivery. Collaborate with clients, conduct research, and manage project coordination to enhance operational efficiency and ac...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$71K - $140K *

Join a dynamic team as you provide analytical support for rural health projects, coordinating research and documentation while ensuring effective delivery of program objectives in a fast-paced consult...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$71K - $140K *

Unlock potential by providing analytical support for rural health projects. Collaborate with teams to deliver impactful solutions, conduct research, and maintain project coordination in a dynamic cons...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$71K - $140K *

Join a team that's dedicated to transforming rural health operations. In this client-facing role, you'll provide analytical support, coordinate research, and assist in delivering impactful health poli...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$71K - $140K *

Empower change as a Program & Policy Delivery Consultant, providing analytical support for rural health initiatives. Collaborate with teams to enhance project delivery and drive impactful outcomes in...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$119K - $193K *

Lead technology delivery and solutions for customer support operations. Drive strategic initiatives, oversee implementation, and ensure scalable, secure solutions that align with business objectives w...

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$95K - $145K *

Transform complex technology solutions by leading end-to-end delivery across teams and systems. Drive integration, manage dependencies, and ensure operational readiness in an Agile environment, delive...

Montreal, QCIn-Person

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.