Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.
Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.
Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.
Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.
Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.
$100K - $130K *
Empower your career by managing and expanding a diverse portfolio of enterprise accounts. Utilize data-driven insights and strategic recommendations to drive customer success and growth in a dynamic B...
4 weeks ago
$100K - $135K *
Drive operational excellence as a Systems Manager, overseeing installation, troubleshooting, and performance monitoring at a customer site. Collaborate with teams to enhance automation solutions and e...
Reposted 2 days ago
$80K - $95K *
Analyze customer health metrics and trends to enhance satisfaction and retention. Collaborate with cross-functional teams to drive proactive solutions and improve customer experiences, ensuring succes...
1 week ago
$148K - $246K *
Empower a high-impact IT program by leading a large team and managing a $100M budget. Drive client satisfaction and financial success while overseeing complex IT operations and ensuring quality delive...
Reposted 2 weeks ago
$148K - $246K *
Engage in high-stakes IT delivery management, overseeing a $100M budget and 120+ FTEs. Lead strategic initiatives, ensure client satisfaction, and drive operational excellence in a complex federal env...
Reposted 2 weeks ago
$110K - $130K *
Lead the IT workstream in executing complex business separations and transformations, managing cross-functional teams, and coordinating critical activities to ensure successful outcomes in a dynamic e...
3 weeks ago
$110K - $130K *
Lead IT initiatives to ensure seamless execution of major business separations. Drive strategic planning and coordination, addressing all technological impacts and risks while fostering collaboration...
3 weeks ago
$110K - $130K *
Shape the future of IT project management by leading transformative initiatives in divestiture and separation. Guide cross-functional teams to ensure seamless execution of critical technology objectiv...
3 weeks ago
$110K - $130K *
Champion transformative IT projects by leading integrations during business separations, ensuring smooth transitions, and managing complex dependencies in fast-paced environments...
3 weeks ago
$90K - $110K *
Support the United States Space Force by providing essential administrative services, ensuring efficient office operations, managing task assignments, and maintaining communication with clarity and pr...
6 days ago
$100K - $120K *
Elevate network operations by developing standards and best practices. Oversee integration of new technologies, ensuring high performance and reliability across data and voice networking systems. Lead...
1 week ago
Secure Design Manager, Deloitte Global Technology
$85K - $156K *
Empower secure design initiatives by leading the delivery of SSDLC processes, enhancing cybersecurity across business applications and technology projects while managing stakeholder relationships and...
Today
Director, Client Delivery Operations & Excellence-(Hybrid)
$130K - $155K *
Transform client delivery operations by leading performance improvement initiatives, ensuring high-quality outcomes, and fostering collaboration across teams to enhance service efficiency and scalabil...
5 days ago
Director, Client Delivery Operations & Excellence-(Hybrid)
$130K - $155K *
Pioneer operational excellence by leading Client Delivery teams to enhance service quality and efficiency. Drive continuous improvement initiatives, establish performance standards, and collaborate wi...
5 days ago
$110K - $130K *
Join a team that's dedicated to transforming data into actionable insights, driving value for clients through advanced financial modeling and analysis in complex business scenarios, while managing pro...
1 week ago
$80K - $95K *
Empower your career by leading complex healthcare projects. Manage cross-functional teams, drive innovation with AI, and ensure successful project delivery from initiation to closure while enhancing o...
5 days ago
Enterprise Customer Success Manager, DX
$121K - $191K *
Partner with us to drive engineering transformation by managing customer success throughout the implementation and renewal process, ensuring high product utilization and alignment with business goals...
1 week ago
$100K - $120K *
Lead the digital delivery process, guiding teams and managing project models. Ensure quality and efficiency in digital outputs while mentoring staff and collaborating with project managers to meet pro...
1 week ago
$150K - $180K *
Lead complex Federal IT programs while ensuring effective execution and stakeholder communication. Drive project planning, delivery, and performance management across multiple workstreams for mission...
Reposted 6 days ago
$80K - $95K *
Lead a dynamic team of therapists, fostering collaboration and excellence in rehabilitation services. Drive program development and ensure optimal operations while enhancing resident care and team acc...
3 days ago
$80K - $95K *
Champion a collaborative environment for therapy professionals, guiding and supporting teams to enhance resident care and ensure high standards across facilities. Drive program development and operati...
3 days ago
$80K - $95K *
Empower a diverse team of therapists by providing guidance and support, ensuring high standards of care and collaboration across disciplines to enhance resident comfort and progress in rehabilitation...
1 week ago
$110K - $140K *
Pioneer GxP compliance in digital quality management, ensuring software and AI products meet regulatory standards. Collaborate with stakeholders to enhance quality processes and support audits, drivin...
1 week ago
$110K - $130K *
Shape the future of AI integration by leading complex projects, bridging technical teams and leadership. Drive Agile methodologies, manage risks, and ensure timely deliverables in a dynamic environmen...
6 days ago
$110K - $130K *
Lead and manage a critical phase of a large-scale AI integration program, ensuring timely deliverables and alignment with program objectives while facilitating Agile practices and collaborating with c...
6 days ago
What does a Service Delivery Manager do?
A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.
What qualifications are typically required for Service Delivery Manager jobs?
Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.
How much do Service Delivery Managers earn?
Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.
Where can Service Delivery Managers work?
Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.
What career paths can follow a Service Delivery Manager role?
Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.