Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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1
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$110K - $130K *

Lead IT initiatives to ensure seamless execution of major business separations. Drive strategic planning and coordination, addressing all technological impacts and risks while fostering collaboration...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Shape the future of IT project management by leading transformative initiatives in divestiture and separation. Guide cross-functional teams to ensure seamless execution of critical technology objectiv...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Champion transformative IT projects by leading integrations during business separations, ensuring smooth transitions, and managing complex dependencies in fast-paced environments...

Chicago, ILRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $110K *

Support the United States Space Force by providing essential administrative services, ensuring efficient office operations, managing task assignments, and maintaining communication with clarity and pr...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $120K *

Elevate network operations by developing standards and best practices. Oversee integration of new technologies, ensuring high performance and reliability across data and voice networking systems. Lead...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$85K - $156K *

Empower secure design initiatives by leading the delivery of SSDLC processes, enhancing cybersecurity across business applications and technology projects while managing stakeholder relationships and...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Legal & Accounting

$130K - $155K *

Transform client delivery operations by leading performance improvement initiatives, ensuring high-quality outcomes, and fostering collaboration across teams to enhance service efficiency and scalabil...

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $155K *

Pioneer operational excellence by leading Client Delivery teams to enhance service quality and efficiency. Drive continuous improvement initiatives, establish performance standards, and collaborate wi...

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's dedicated to transforming data into actionable insights, driving value for clients through advanced financial modeling and analysis in complex business scenarios, while managing pro...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Empower your career by leading complex healthcare projects. Manage cross-functional teams, drive innovation with AI, and ensure successful project delivery from initiation to closure while enhancing o...

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$121K - $191K *

Partner with us to drive engineering transformation by managing customer success throughout the implementation and renewal process, ensuring high product utilization and alignment with business goals...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Lead the digital delivery process, guiding teams and managing project models. Ensure quality and efficiency in digital outputs while mentoring staff and collaborating with project managers to meet pro...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$71K - $140K *

Unlock creative potential by producing engaging videos and visual content that enhance project communications and stakeholder engagement. Collaborate with teams to deliver high-quality materials on ti...

6 days ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Lead complex Federal IT programs while ensuring effective execution and stakeholder communication. Drive project planning, delivery, and performance management across multiple workstreams for mission...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Lead a dynamic team of therapists, fostering collaboration and excellence in rehabilitation services. Drive program development and ensure optimal operations while enhancing resident care and team acc...

3 days ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Champion a collaborative environment for therapy professionals, guiding and supporting teams to enhance resident care and ensure high standards across facilities. Drive program development and operati...

3 days ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Empower a diverse team of therapists by providing guidance and support, ensuring high standards of care and collaboration across disciplines to enhance resident comfort and progress in rehabilitation...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$110K - $140K *

Pioneer GxP compliance in digital quality management, ensuring software and AI products meet regulatory standards. Collaborate with stakeholders to enhance quality processes and support audits, drivin...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Shape the future of AI integration by leading complex projects, bridging technical teams and leadership. Drive Agile methodologies, manage risks, and ensure timely deliverables in a dynamic environmen...

Virginia, USRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead and manage a critical phase of a large-scale AI integration program, ensuring timely deliverables and alignment with program objectives while facilitating Agile practices and collaborating with c...

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $160K *

Engage in impactful project management by leading cross-functional teams to execute multi-domain training initiatives, ensuring alignment with strategic objectives and fostering a collaborative enviro...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Drive project success by leading a cross-functional team in managing multi-domain training and experimentation activities, ensuring alignment with strategic objectives and fostering a collaborative en...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$99K - $232K *

Manage and lead client service workstreams in accounting advisory, guiding teams through complex financial reporting and capital markets projects while ensuring quality and strategic alignment with cl...

6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$99K - $232K *

Lead transformative accounting advisory projects, guiding teams and managing client accounts. Utilize strategic planning and technical insights to deliver high-quality results in capital markets and f...

6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$99K - $232K *

Shape client success by leading capital markets accounting advisory projects, managing teams, and delivering strategic insights during transformational events. Drive project execution and ensure align...

6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.