Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$110K - $130K *

Accelerate progress at the forefront of Agile transformation, managing complex projects and providing strategic guidance to enhance program effectiveness and stakeholder engagement across diverse team...

Reston, VARemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $140K *

Unlock potential by leading client delivery for capital markets trading projects, ensuring seamless implementation, stakeholder engagement, and risk management while coordinating across multiple teams...

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $140K *

Support client-facing technology delivery in front office trading, ensuring seamless project execution from initiation to production readiness. Collaborate across teams to enhance client operations wi...

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $140K *

Deliver seamless client technology solutions in capital markets by leading front office trading projects. Collaborate across teams to enhance workflows, ensure governance, and manage risks while achie...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $160K *

Lead cross-functional teams to translate business needs into actionable plans, manage project lifecycles, drive technology innovation, and ensure alignment with strategic goals, contributing to impact...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive customer success by managing technical relationships, ensuring smooth deployments, and transforming technical insights into growth opportunities. Collaborate with teams to resolve issues and adv...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Join a team that's dedicated to enhancing customer success through technical expertise. You'll manage post-sale relationships, ensuring smooth deployments and driving customer-led growth while acting...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Take ownership of healthcare projects globally, leveraging your 10-15 years of interior design expertise. Collaborate with a dynamic team to ensure design excellence, sustainability, and client satisf...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Staffing

$105K - $120K *

Join a team that's shaping the future of municipal technology by leading strategic IT initiatives, enhancing cybersecurity, and driving digital transformation to improve service delivery across the co...

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Elevate client success by managing contract renewals and negotiations. Collaborate with internal teams to retain customers, grow revenue, and ensure alignment with client objectives while achieving in...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$81K - $86K *

Lead the charge in overseeing the IT Service Desk, managing staff, ensuring high-quality support, and coordinating technology-related activities. Collaborate with various IT teams to enhance service d...

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Optimize IT service management processes by leading governance, integration, and quality improvement initiatives. Collaborate with stakeholders to enhance service delivery and advance ITIL best practi...

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Drive enterprise-wide IT service management governance and process integration. Lead service-quality improvements and ITIL best-practice adoption across all service-management processes for enhanced s...

Chicago, ILRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $230K *

Elevate your career by leading a dynamic team in enterprise networking, workplace technology, and low voltage infrastructure. Drive performance, build organizational capability, and ensure quality del...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead a dynamic team to enhance Commercial Policy Administration systems. Collaborate with stakeholders to prioritize product backlogs, manage projects, and ensure delivery excellence while fostering a...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a dynamic team to lead IT initiatives, manage product backlogs, and enhance Commercial Policy Administration systems. Drive strategic projects, collaborate with stakeholders, and ensure high-qual...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $219K *

Lead the delivery of large-scale data center projects, managing schedules, budgets, and stakeholder interfaces from contract execution to customer acceptance, ensuring successful handover and operatio...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$140K - $160K *

Empower project success by leading complex initiatives from inception to completion. Utilize your expertise in project management to drive results, manage resources, and ensure stakeholder satisfactio...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock your potential by leading diverse project teams to deliver exceptional enterprise banking solutions. Utilize your expertise in project management to drive success, engage stakeholders, and ensu...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Explore the future of enterprise banking by leading project teams to deliver innovative solutions. Utilize your expertise in project management to drive success, engage stakeholders, and ensure projec...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Champion the seamless execution of multi-disciplinary projects, guiding teams through the complexities of product development while ensuring client satisfaction and alignment. Your leadership will dri...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Advance your career by leading multi-disciplinary projects from inception to delivery. Utilize design thinking and project management tools to align teams and exceed client expectations in the medical...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in technology planning and operational support, bridging teams to ensure effective delivery and continuous improvement of site technology services in a complex manufacturing environmen...

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$134K - $185K *

Join a team that's driving innovation in space mission programs. Oversee schedules, budgets, and risk management while collaborating across functions to deliver cutting-edge capabilities and ensure st...

6 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$87K - $130K *

Lead the charge in delivering high-value product increments by transforming strategic goals into actionable backlogs. Collaborate with stakeholders to ensure seamless API integrations and drive contin...

Glastonbury, CTRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.