Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$113K - $209K *

Elevate project delivery by managing cross-functional IT teams, ensuring timely execution and budget adherence. Drive collaboration between business and technical stakeholders to achieve project goals...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Contribute to the governance and quality of the ITSM CMDB. Analyze data integrity, support Discovery processes, and collaborate with teams to enhance configuration management. Leverage ITIL practices...

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $95K *

Drive the integrity and maturity of the ServiceNow CMDB, analyzing data quality and maintaining standards. Collaborate cross-functionally to ensure reliable configuration data supports ITSM processes...

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$75K - $90K *

Champion your project management skills by leading multiple digital projects, ensuring timely delivery and budget adherence while collaborating with a dynamic team. Drive accountability and enhance pr...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $175K *

Drive strategic pre-sales initiatives and delivery oversight, leveraging technical expertise in custom development, integration, DevOps, and AI to ensure successful client engagements and solution imp...

Toronto, ONIn-Person

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$115K - $165K *

Lead the commissioning of critical facilities by managing project life cycles, collaborating with diverse teams, and ensuring compliance with specifications. Drive project success through effective co...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Join a team that's transforming public sector operations through digital solutions. Lead enterprise software assessments and project management initiatives, collaborating with diverse stakeholders to...

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $170K *

Join a team that drives innovative modernization of education platforms, overseeing technical and programmatic initiatives while ensuring compliance and fostering collaboration across diverse teams to...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Information Technology

$95K - $115K *

Lead the charge in developing and executing strategic communications for healthcare clients. Collaborate with teams to deliver innovative solutions, manage client relationships, and mentor junior staf...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Lead strategic communications initiatives, fostering client relationships and guiding project execution. Drive innovative solutions in healthcare communications while mentoring team members and ensuri...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Drive your career with a senior IT Manager role overseeing infrastructure, systems, and teams. Lead strategic planning, manage operations, and ensure cybersecurity compliance while aligning IT resourc...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $105K *

Partner with us to drive partner onboarding success and streamline project implementations across teams, ensuring timely delivery, quality, and high partner satisfaction throughout the process...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Innovate and lead enterprise network operations to enhance performance and service quality. Collaborate with technical teams to ensure seamless support for mission-critical communications and IT infra...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Manage and oversee enterprise network operations, ensuring optimal performance and service quality. Lead technical teams in monitoring, sustaining, and improving network infrastructure to support miss...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $100K *

Manage a dynamic Customer Support team, driving service quality and operational efficiency. Oversee daily operations, enhance performance metrics, and implement automation to elevate customer satisfac...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $145K *

Build a culture of hospitality and excellence across five Senior Living communities, enhancing dining experiences and operational performance while fostering strong relationships with residents and st...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$155K - $306K *

Contribute to rural health transformation by leveraging expertise in hospital operations, finance, and clinical judgment. Collaborate with teams to ensure solutions align with operational realities an...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$155K - $306K *

Lead transformative initiatives in rural health delivery, ensuring operational excellence and financial sustainability. Collaborate with stakeholders to design impactful solutions that enhance healthc...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$155K - $306K *

Lead the charge in enhancing rural health delivery by leveraging your expertise in hospital operations, financial management, and clinical judgment to drive impactful transformations and ensure sustai...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$156K - $176K *

Drive impactful Behavioral Health initiatives by managing project activities, coordinating with stakeholders, and ensuring successful implementation in a dynamic healthcare environment. Join a team de...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $115K *

Drive project success by managing multi-disciplinary teams, ensuring contract compliance, on-time delivery, and customer satisfaction from order receipt through warranty. Collaborate with stakeholders...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Innovate data management strategies while leading a team of analysts and specialists to deliver secure, reliable insights that drive business objectives and enhance member services in a dynamic enviro...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $92K *

Lead a dynamic team of Customer Advisors to enhance SMB client success, focusing on adoption, retention, and account health. Drive key metrics and collaborate cross-functionally to resolve issues, ens...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join us to lead complex health system implementations, coordinating across teams and stakeholders to ensure successful project delivery while managing risks and dependencies effectively...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Join a dynamic team as you lead engineering projects, mentor staff, and drive business development in a new satellite office. Oversee operations and ensure quality in geotechnical and construction mat...

3 days ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.